Precision Garage Door of Fairfield County
Has Received 27 Reviews in:
The New Canaan Area
Average Rating: 4.93
Broken Garage Door Spring Repair
New Canaan, CT
So glad I called Precision Garage Door! I spoke to a person to make my appointment, however I could have done so online. Our garage doors were fine, all the springs and motors were a disaster. Carlos came, gave an estimate for all the work, and completed the job all in one day. Communication was excellent, timing was convenient and final coding and setup was clear and helpful. Call Precision to fix those squeaky garage doors!
Shannon M
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Garage Door Repair
New Canaan, CT
The original problem is still not resolved. Your solution was spending thousands of dollars to put in a whole new system when the solution was replacing a single broken part. So I am calling Sears tomorrow so they can replace the part. But I liked Carlos, so I had him install 2 new sensors on a different garage door (as I was holding the control panel button for a manual override, so he could make some money. For the record, the sensors worked while he was testing it here and since then the lights on the sensors are out, and I'm back to holding down the control panel button for a manual override.
Adam Ramirez
Response:
Hello Adam, We appreciate you having us out to your property to try and help you with your garage door issues. We are disappointed to hear you were not fully satisfied with your experience. We pride ourselves on fixing our customers garage doors correctly for the long haul. Someone from our leadership team will be reaching out to you to get some feedback on your experience and try to rectify this situation. If you have any questions please don't hesitate to let us know.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Garage Door Opener Install
New Canaan, CT
On time with advance notification via email. Extremely courteous and professional. The work was done in a timely fashion and the work area was clean when they finished. I had a new motor and hardware installed within 24 hours of contacting Precision. Very satisfied and would use them again.
Anne Himmelright
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Opener Repair
New Canaan, CT
Alex and his colleague were fantastic. They resolved the issue within no time! Thank you!
Michael Thomas Mandl
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Repair
New Canaan, CT
Prescison Door was able to schedule quickly and showed up on time! Our garage door motor was 24 years old and needed to be replaced. Diagnosis and repair all done quickly and efficiently. Thank you!
Tracy Merrill
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Repair
New Canaan, CT
We came home to find our garage door wouldn't open past the first panel. We arranged for an appointment, Thomas arrived on time, and repaired our door for a fair price. He was professional and thorough.
AJB in New Canaan
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
New Canaan, CT
Leo did an exceptional job at repairing our doors today. He not only remedied our problem, but he was also proactive in replacing parts that needed to be updated for the longevity of our doors. He was knowledgeable, professional, efficient and a pleasure to have working at our house.
Jon & Kim Barry
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
New Canaan, CT
Tech Brian B. arrived on time after alerting us of his arrival by phone as promised. He arrived in a neat & clean company van with the name of the company clearly displayed. He was dressed in his uniform ready to analyze our problem. He took photos of our problem and explained what what was needed. He installed a new door opener with keyless pad and explained how to use the product correctly. He went the extra mile with explicit guidance on what to use in regular maintenance of the door and door opener. As a side note, my wife said that if she were alone she would feel safe and comforted with the companies protocol and his professional demeanor. I would heartily recommend he and his company to everyone.
Gerald & Joan Dulski
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Repair
New Canaan, CT
You guys did a great job. And showed exceptional customer service. You emailed and called with the time you would be coming. You explained just what was going on with our garage doors and did the repair on the spot with a detailed write-up. I don't know what else I could ask for that you didn't do. Outstanding work and customer service.
Rob Petersen
Service Provided:
Garage Door Opener Repair
Product:
Install Garage Doors
New Canaan, CT
Just want to say how impressed I was with Precision Door Service. From the first visit by technician Leonardo Rosado, who diagnosed the problem and advised on replacement, to the actual installation of a new door by technician Julian Zivan and another Leo, the whole operation went smoothly and I am delighted with the result. Precision Door Service should be congratulated on efficiency and expertise of these personable young men.
Mary Bishop
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Repair
New Canaan, CT
Jillian was terrific. He walked me through the condition of the equipment and all of the options, gave me very honest information to help me make the best decision, and went the extra mile to get all three of our garage door openers working in top condition. Thank you.
John Clarke
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Opener Repair
New Canaan, CT
The technician was knowledgeable, efficient and very pleasant. Most important, he did a great job.
Cecelia Mccarton
Response:
Cecelia Mccarton, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Repair
New Canaan, CT
Leonardo did an excellent job fixing my garage doors. He arrived early and fixed it in no time!
Alicia Eppler
Response:
Alicia Eppler, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Leonardo and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Opener
Garage Door Repair
New Canaan, CT
After viewing and reading reviews for several companies online, we called Precision to repair/replace the opener on one of our garage doors. Customer service was good from the initial phone call and confirming email to the tech calling prior to and arriving for service within the scheduled window. The tech, Brian, inspected our doors and indicated both doors needed alignment and that, while the inoperable 17 year old door opener could possibly be repaired, it should be replaced. Since he so clearly and without pressure explained the situations, we decided to replace the one door opener and have both doors aligned with new springs and rollers. The two doors are so much quieter now and operate without issues. And he went out of his way to connect one of our cars to the new opener. Brian worked hard to give us great service, and while the total cost was more than anticipated, we feel set for quite awhile.
Wendy Guda
Response:
Wendy Guda, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Garage Door Opener Repair
New Canaan, CT
Our technician Kevin was top notch. Very knowledgable and helpful. By was particularly impressed with his follow-up. Checked in after he departed to be certain all was in working order. Would be pleased to recommend this company to anyone.
Mimi Tabah
Response:
Mimi Tabah, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Broken Garage Door Spring Repair
New Canaan, CT
Your service tech,Kenny, gets 5 stars from me. He was polite, personable and efficient. He could not have been more so. The whole experience gets a 5.
Stella Lowry
Response:
Stella Lowry, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Kenny.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
New Canaan, CT
I highly recommend Ricardo Miguel Clerigo of Precision. He came promptly, alerting me with a phone call in advance, and had a professional, courteous, can-do manner. His diagnostic skills, workmanship, and communication skills were all outstanding. He explained exactly what needed to be done and why, and also carefully told us how to use the new equipment. He showed me each step of the billing and incorporated the coupon discount that I had given him. He is a shining example of why businesses should hire more vets.
Jeanne Fredericks
Response:
Jeanne Fredericks, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Ricardo.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Install
New Canaan, CT
Easy to schedule, tech showed up on time. He explained the issue, gave pricing info (low-key, no hard sell), did a very good job, and left the garage cleaner than it started. Explained problem with old unit, how to operate new unit. Friendly, knowledgeable and efficient.
Dave Caruso
Response:
Dave Caruso, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
New Canaan, CT
My garage door's lever bracket was broken. I called. Appointment was set up immediately and the work was done the next day. Service person was polite efficient and explained everything. Good job.
Shanhui Xiong
Response:
Shanhui Xiong, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
New Canaan, CT
Precision Garage Door (and specifically the technician Rick Jones) were incredibly professional and helpful with my garage door repair. They made the appointment for the next day (it wasn't an emergency). Rick called a 1/2 hour before arriving and was prompt, courteous and knowledgeable about the repair needed. He took the time to explain how the door works and what needed to be done. If I ever needed a repair again, or am in need of another garage door, I wouldn't hesitate to call Rick Jones.
Karin S
Response:
Karin S, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Rick.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
New Canaan, CT
very nice- called me to let me know when they were coming - thorough, polite
Nancy Cavanaugh
Response:
Nancy Cavanaugh, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
New Canaan, CT
Francisco called before he came, arrived on time and did a great job fixing our garage door.
Beth A.
Response:
Beth A., thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Francisco and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Repair
New Canaan, CT
Very friendly, professional and efficient technician. Travis called me to let me know he was on the way and approximately when he would arrive. He understood and diagnosed the problem very quickly and resolved the issues. I absolutely would call Travis with any other garage door issues that might arise in the future.
Alan Sheiner
Response:
Alan Sheiner, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Travis.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Garage Door Repair
New Canaan, CT
Travis called, came in a timely fashion and was very pleasant. Job done well and to my compleat satisfaction!
Gina Barber
Response:
Gina Barber, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Travis and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Garage Door Repair
New Canaan, CT
Called at 9 AM, Justin was here by 2 PM. Excellent, speedy, friendly and efficient service. Door now works better than new.
Henry Stair
Response:
Henry Stair, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
New Canaan, CT
Service Tech. (Travis T.) arrived on specified time, was neatly dressed, had ID on his person, diagnosed problem, made suggestions, had all the pieces needed for repair. Very clear in his explanation of work required and why. Door now functions correctly. He cleaned up before he left. His attitude/demeanor is a credit to his profession & his Company. Talented nice guy working for a good company & doing good work at a competitive price. I couldn't ask for anything more.
Gerald Dulski
Response:
Gerald - we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Travis.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Repair
New Canaan, CT
Travis was prompt, professional and efficient
AJ in New Canaan
Response:
AJ, thank you for taking the time to share your feedback. We are glad to know you are pleased with Travis.
The Precision Team
Service Provided:
Garage Door Repair
Product:
With 108,072 Reviews
For this location's local site visit:
fairfieldcountygaragedoors.com
This location is owned and operated by:
Doug Bencsko
Precision Door Service of Fairfield County
765 Post Road, 2BFairfield CT, 06824 License: HIC.0629893