Precision Garage Door Service Of New Canaan

Ryan replied fast, came in and gave a thorough estimate. TBD who we will go with but loved the attention to detail

Gafur and Alex were very competent and did a great job of fixing my garage door. They were on time, personable, kept the worksite very clean. Totally recommended for your garage door installation and repair.Excellent job!

The company did a great job booking the appointment and communication was fantastic It is appreciated when you work during the day David was professional and shared all of the options and answered my questions so that I could make and educated decision that I felt good about Installation done quickly and thoroughly

excellent customer service

I called Precision for an estimate on a new garage door. They sent a specialized technician that weekend, Ryan Murphy. Ryan was very knowledgeable, helpful, and down to Earth. He went over the different options within my budget, was very patient, and gave me time to think over my decision. After getting quotes from another company, I decided to go with Precision. Although it is a bit more expensive (~5-10% more), I feel conident in the quality of the parts and service I am getting with Precision. I highly recommend you ask for Ryan Murphy if you call for an estimate, he's very helpful, won't pressure you, and is extremely knowledgeable. Installation Edit: Julian and Shemar came to install my new garage door this weekend. They arrived promptly and were very friendly and knowledgeable. Installation was clean, however there was an issue with the invoice. I ordered 2 powder coated springs, however only 1 was given from the warehouse. Julian explained that with the door I ordered, I'd only need 1 spring for the door to function properly, but he stated he understands why I would want 2 springs. He very very helpful and suggested I call about scheduling a time for the installation of the second spring. The next day, Ryan called me in the morning and scheduled a time to come to install the second spring. I am very happy with the quick turnaround and response, and give props to Julian, Shemar, and Ryan for their professionalism and timing. Additionally, I spoke to Denise over the phone at customer service and she was very helpful and understanding to my situation. Overall, I recommend Precision. They may be a bit more expensive, but what you get what you pay for— and in this case peace of mind and timeliness is invaluable.