Precision Garage Door Service Of Berkeley

My garage door broke in the early evening of a Wednesday, and less than 20 hour later it runs like new. I called Precision Garage Door on Thursday morning that followed and got a service appointment right away. Jose, the technician came on time and took care of it. Very professional and friendly service. Thinks.

We had a garage door spring break on us which only allowed the door to open up a few feet. Thankfully my son in law was there to hold the door open so my wife could get her car out and go to work! I immediately started looking for a local company with great ratings. Precision Garage Door took my call, and scheduled a technician for 8 am the next day. Travis texted me and called me to let me know he was coming, and what the truck looked like. He was on time, very polite. He examined our garage door system thoroughly and gave several options. I chose to just have both springs replaced at this time, and there was no hard sales pitch to upsell. Just a signature on his tablet to start. He was finished in about an hour, and cleaned up. He even greased the track of the opener. He also told me that the middle bearing was bad between the 2 springs so he replaced it at NO charge! That's Very rare today! He also recommended that I lubricate the hinges about every 6 months, showed me what they use. Through the entire process, Travis was polite, detailed, and a pleasure to work with. Going the extra mile goes a long way with me! If you are looking for a great Garage Door company here in the East Bay, I recommend Precision Garage Doors! You will not be disappointed.

Agent was on time, professional and friendly. The repair was very expensive but upon completion my new garage door opener, rail, and remote opener's including new app opener worked very well.

Jose Brizuela is very polite and friendly. Great service!!

Precision Garage Door Service is outstanding. They are open 7 days a week and I easily located their website, began a chat with an agent, and scheduled an appointment for the next day (Sunday) at my home in Concord. They sent me a text and email confirming the appointment and also letting me know that a logo’ed truck would be showing up with a technician wearing a green logo’ed shirt. Caleb Winchester showed up right on time and couldn’t have been more processional. He did an inspection on the important parts of my garage door and working components. He replaced my broken springs with 2 awesome looking green powder coated springs and he also replaced 2 bearings so that the most important parts of my garage door system were brand new and offered a full warranty. He was in and out in a little over an hour and I was able to use Apple Pay to pay for the service which is super convenient. Caleb even sprayed lubricant on all of the hinges and in doing so found a couple hinges that were broken. He replaced them also for a very fair price. All in all, my experience with Precision Garage Door Service couldn’t have been any better. I highly recommend them!