Precision Garage Door Service Of Berkeley

I had a fantastic experience with Precision Garage Door Services! My husband and I had an unfortunate mishap at home when we both accidentally tried to open the garage door at the same time as one was coming home and the other was leaving. Our driveway has a blind-spot turn, so neither of us saw the other coming. As the garage door was coming down, my husband backed into it, bending some of the hinges and causing the door to no longer close flush with the ground. I immediately started looking for someone who could come out and fix it ASAP. I scheduled an appointment online for the following afternoon, and the next morning, a representative called to confirm. During the call, the rep mentioned that approximately 90% of repairs can be fixed on the spot. I'll admit, I was pretty skeptical given the extent of the damage and the fact that our garage door was practically off its hinges! I even asked if someone could come out earlier, and she was kind enough to check the schedule and accommodate my request. [+1 star] Excellent Customer Service. The representative was friendly, helpful, and accommodating from the very beginning. I really appreciated her willingness to check for an earlier appointment rather than simply sticking to the original schedule. It made a stressful situation so much easier! [+1 star] Easy and Convenient Scheduling. Their online scheduling system was quick and straightforward. I was able to book an appointment without the hassle of multiple phone calls. The next-morning confirmation was also a nice touch. [+1 star] Knowledgeable and Professional Technician. When the technician arrived, he quickly assessed the damage and reassured me that the door could be repaired. He explained that the existing hinges were too small for the track and recommended upgrading to larger hinges. Remember when the representative mentioned that 90% of repairs could be fixed on the spot? Well, she wasn't kidding! The technician had the necessary materials with him and was able to complete the repair during the same visit. I was genuinely impressed! [+1 star] Prompt Service and Great Communication. The team was able to accommodate my request for an earlier appointment, and the technician called ahead to let me know he was on his way and provided an estimated arrival time. I really appreciate businesses that respect your time and keep you informed. [+1 star] Quality Workmanship and Cost-Effective Solution. In addition to replacing the hinges, the technician also adjusted the garage door so that it closed properly and sat flush with the ground again. The entire job took about an hour and a half. Honestly, I really thought we'd need an entirely new garage door, so I was beyond relieved that he was able to repair it instead! Five stars well deserved! Precision Garage Door Services exceeded my expectations. Costed more than I expected but they turned what could have been a very expensive headache into a smooth, stress-free experience. I would happily pay the price again and again due to how fast the team came out. I absolutely recommend them to anyone needing garage door repairs!

Fast and friendly service.

Excellent Service. Precision Garage came out within 4 hours and fixed the problem. Excellent service. Highly Recommend

I called for help, garage door would not open I received an appointment on the same day The technician did a great job and solved my problem instantly Great job

Our sales associate was Daniel Canizales and he was so great about explaining all the options and giving us quotes on a few doors. Moises Lopez-Reyes and Devin Nesmith were our technicians who came out and installed the door. They took away everything from our old door and completely cleaned up the space of anything they used. They explained the app to us and stuck around while we got everything installed and working, easily navigating the app with us. Overall just great experience.