Precision Garage Door Service Of Richmond

On a Monday morning we found ourselves with a garage door opener that refused to work, with a car inside the garage, a faulty manual release, and no other access door. A call to Precision at 9:00 a.m. resulted in Benny and Edward arriving at 1:00. Benny and Edward patiently assessed the situation, explained our options, and then went to work. By 4:00, we were back in business with a working door opener that we’re confident will see us through many years. Benny and Edward are the employees you hope to see in any business - they’re knowledgeable, demonstrate exemplary service, and trained us along the way. Trust Precision to hire and train exemplary employees, and trust those employees when you need them most.

Jose Brizuela was fantastic and efficient. Very knowledgeable and informative on the job that needed to be done.

My garage door stopped working early in the evening. I had appointments I could not miss the next day and wasn't sure what to do. Precision Garage Doors stuck in my head from advertisements on T.V. So I called them. I was thrilled to find out they would come out that night and fix the door. Patrick arrived friendly and my knight in shining armor! Much to my delight, everything that needed to be fixed was resolved that night! Patrick was amazing! He was polite, knowledgeable, and extremely helpful in showing me over and over how to use the emergency release, for the garage door, and reset it. Because of the wonderful experience I had, I will always use them and refer them to others with the utmost confidence. Thank you Patrick for a job well done!

Had an issue where garage door was bending and wouldn't close. Really needed it working again since we have an EV to charge. Called precision 9am on a Sunday, got immediate help and Anthony was able to come out within an hour at 10am. Gave me 2 options to fix with estimates. Picked one and he got it fixed quickly and professionally.

We had trouble with garage door not closing and the technician that was assigned to the job did not show. Bachir got the job with a short notice while he was finishing his previous assignment and came asap. After few minutes of inspection and he identified that if was an issue with the sensors. He adjusted the sensors, tested several times and installed extension brackets to secure the sensors so they don't shift out of alignment. He even showed us how to set up the controller app which will help identify issues. He was patient, thorough with the work even though it was a minor repair. thanks Bachir.