Precision Garage Door Service Of Richmond

My garage door spring broke . I called Precision Garage Door and told her about my spring being broken. And I was talking to a live person instead of AI. I ask if they come today and they did. about half hour later Jose called and will be at house in 10 minutes. Jose explained to me what has to be replaced and told me how much. from the he started to finished he did a great job and great customer service.

We recently purchased three new residential garage doors and openers from Precision and they were installed today. When I initially contacted them, Kip got back to me quickly and set an appointment. He showed up on time and was very professional and knowledgeable. We chose the doors and openers we wanted and received an immediate quote which was also emailed to me before Kip left. I then obtained two additional quotes from other companies. The Precision quote was similar to my lowest quote but Kip’s professionalism made the difference. The doors and openers were installed today by Moises and Gabriel. They worked quickly and efficiently. Both were knowledgeable and friendly. Once the installation was finished they went over everything we needed to know and answered all of our questions. They disposed of our old doors and openers and cleaned up all the packing materials and debris. We could not have asked for anymore from the three gentleman who took care of our purchase and installation. I highly recommend each of them.

The Precision Team was excellent. The initial inspection and estimate by Brandon Brooks was thorough with attention to detail. The technician, Solomon Kim was quick, efficient and as the name says "precise". Many Thanks for the Great Service!

Precision Garage Door did an amazing job for me. The guy came out same day and on time. He showed me the problems with my door, gave me the costs, which were about what I had expected, and set to fixing the door then and there. He gave me some good info about future care for the door, demonstrated its new working code etc., gave me the bill, which I paid, and off he went. Very nice, knowledgeable and competent guy. I highly recommend them! Oops. Slight glitch. The code for our gate, which he transferred to the new remote on the garage, is not working, and my call to them has not been answered.

Emergency service resolved same day on an unexpected situation, and the team was able to address it with in a few hours. Pricing hard to gauge, but that wasn't my intention. We just needed a problem resolved and they were compassionate and quick to resolve it. Quality, timing handled with white-glove customer service - what more can you ask?