Precision Garage Door Service Of Richmond

We had a garage door spring break on us which only allowed the door to open up a few feet. Thankfully my son in law was there to hold the door open so my wife could get her car out and go to work! I immediately started looking for a local company with great ratings. Precision Garage Door took my call, and scheduled a technician for 8 am the next day. Travis texted me and called me to let me know he was coming, and what the truck looked like. He was on time, very polite. He examined our garage door system thoroughly and gave several options. I chose to just have both springs replaced at this time, and there was no hard sales pitch to upsell. Just a signature on his tablet to start. He was finished in about an hour, and cleaned up. He even greased the track of the opener. He also told me that the middle bearing was bad between the 2 springs so he replaced it at NO charge! That's Very rare today! He also recommended that I lubricate the hinges about every 6 months, showed me what they use. Through the entire process, Travis was polite, detailed, and a pleasure to work with. Going the extra mile goes a long way with me! If you are looking for a great Garage Door company here in the East Bay, I recommend Precision Garage Doors! You will not be disappointed.

Can’t say enough about the excellent service. Bachir was just terrific. He knew his stuff, explained all the needed detail and made sure everything worked perfectly before leaving. Just super!

David arrived on time, diagnosed the issues, offered options (repair/replace/etc), answered questions clearly, and completed work in a timely manner. Polite and professional from start to finish. Will call again as needed.

On time, very nice man, explained what he saw needed to be done. Completed in the time he said it would be.

Great Services with Bachir Gharbi, the Technician.