Precision Garage Door Service Of Pleasanton

Receptionist was professional and friendly. Scheduling was easy. Appointment availability was great. Installer was professional and friendly. Work was quick and of good quality. Only gripe was the cost. Springs were 2-5 times more than cost of similar part at Home Depot. Even if part was great quality it still was listed to absorb cost of install. I would have preferred to be charged for parts at a reasonable price and seen an itemized cost of labor hours times hourly rate.

I used to coupon that I received in the mail My technician came out in service my door he was courteous understanding realizing that the sensor needed to be replaced explained it to me replace the sensor doors operating perfectly.

Everyone was very helpful and kept me informed all through the process. They arrived when they said they would and finished on time. I would use them again. Moran was especially helpful explaining the different options and helped with the design style of the new door. She followed up after the install to see how it went and I appreciate that kind of customer service.

Tech was at my place for an hour and fee was a little more than I thought, but He did a nice job, and was a pro

I called Precision Garage Door and they came out within a few hours. They sent a gentleman named Bachir Gharbi who was prompt, respectful and very knowlegable. He inspected and lubricated the door. He advised me on some issues that may have to be addressed in the future. When that time comes, I will definitely call Bachir. The reason for only 4 stars is that my garage door opener is an older model and he was unable to make any adjustments.