Sharad was wonderful. I called at about 3:30 and he was here within the hour, replaced the torsion springs and noticed that the other garage door springs were also in need of replacement. Price seemed steep, but the service and professionalism were excellent.
Within 12 hours, a tech was at our house, working on our door. He was prompt, knowledgeable and professional. The only complaint I have is that the cost of replacing a cable, springs and rollers came to $800+ --- for one door. Repair took under 1 hour. I had no idea the parts would be so expensive, and I purchased their "Good" or lowest price package offered. That said, the work is guaranteed, outside of sticker shock, my experience was a pleasant one. I may have to shop around a bit more if I need additional repairs to get educated on potential costs.
Excellent job, Thanks