The serviceman explained everything they were finding. I feel like I received the best that was available.
My garage door tension spring broke. I called Precision at 8:30AM and two techs arrived at 1PM and had everything working in an hour.
Colton and his co-hort were on time, prompt and courteous. Our door and the openers are a bit older but they were able to return them to working order giving us a bit more time while saving up for major overhaul.