Casey arrived earlier than expected, which was great. Immediately saw what was going on and fixed the problem - the safety sensor had been bumped out of alignment. A mere twist back in place and "all done!" Service and attitude was great as usual. Didn't give 5 stars because as a repeat customer, I felt even the $85 service fee should have been waived or reduced. Problem fixed in less than 30 secs.

The technician was very knowledgeable and did an outstanding job finding my garage door problem and fixing it.

It was my pleasure to meet and work with your technician this morning. He was informative and helpful. I was ready to purchase a door from him; however, when I got more information concerning the price point of your product, it was the decision maker in going elsewhere. I appreciate the professionalism of your employee!