Did a great job Techs were on time and very helpful. Got my new door installed in few days. Highly recommend Precision for any garage door issues.
My ability to schedule last evening and accomplish service this morning
Christopher represented your company in a very professional manner, by showing up on time, being cordial and sharing his findings with suggestions. Since we had you replace the garage door opener, a few tears ago, we have had compliments regarding how quiet the door is when opening and closing.
Sean was very methodical and professional in his work. It didn't take him very long to determine what the problem was and fixed it. There was no wasted motions in what he was doing. Straight forward and got the job done. I would certainly recommend him to anyone who wants someone to do a quality job. I would give him 5 thumbs up.
I called for a service call and they were here within an hour fixed the issue and I was on my way back to work in less than 2 hours start to finish. Highly recommend using these guys! Thanks!!
Past experience and good service
Very quick response and knew the job
Fantastic company. Always comes the same day I call! Very polite and trustworthy. I highly recommend them!
Jameson was excellent in regards to explaining what is happening with the garage door and what needs to be done and what could be done in the future if I wanted to replace the garage door.
The service technician was very professional and met my needs for the repair. He was on time and respectful. He made recommendations for new cable rollers and bearings. My door now operates much smoother and quieter than before. I highly recommend Precision Garage for the job.
Christopher is a great salesperson. He's very professional, honest, to the point and courteous. Because of him, I am ordering a new garage door and recommending this company to anyone who wants professional service.
Very good service. Sergio was very professional. He needs to order a new rubber gasket for the bottom of the door. Lee Holle
Alex is very good
Yes David met my expectations and solved my problem. He was both professional and courteous and very helpful. I highly reccomend Precision. Thank you.
It's a great Company and they have great service. I would recommend them highly.
Terrible experience. All they wanted to do was sell us things we didn’t need-all new parts, garage door, garage door opener Didn’t even attempt to fix the problem. Had another company come out the following day and fixed the problem. Wouldn’t recommend this company to anyone.
you’re installer Bob was on point very courteous, very professional, knew what he was talking about, offered Precision’s rail system which is one piece & more durable then the one that came in the box which is in 2ft pieces @ the end of the day i was very happy if U get Bob as an installer @ you’re home U won’t be disappointed!!
Excellent service. I was able to book a next day appointment. The technician called me while on the way to my house. He inspected the door, and a quick quote. I am thinking about calling them back to complete the repair.
I saw your tv ad and have seen your trucks all over Huntsville. The whole process was quick and easy. Everyone that I was in contact with were very nice, friendly and informative. Thanks for your hard work!
Matt and Jonah were wonderful. They arrived on time, were professional and completed the job within the stated time. So glad I called.
I had a great experience with Precision Garage Door! I came home after a long day of work to find my automatic garage door was not working. I called Precision Door, and they were able to make a service call the same day/evening. Patrick was very friendly, professional and extremely knowledgeable and was able to walk me through what was happening and resolve the problem. They also provided a free estimate which I really appreciated! I recommend Precision Garage Door wholeheartedly and will definitely be who I call if I ever need assistance in the future!
On time, courteous, repairs were completed quickly, and good quality work.
Glen did a great job and finished promptly.I would highly recommend Precision for garage door problems.
I have been using Precision Door for over 20 years. They are professional and take pride in their installations. I called today at 9:30am and by 12:00 noon they were installing my New Genie garage door opener. They completed the job in no time and left no mess. Thank you Precision!
ROBERT is a great "technician" and sales person. We had called another company, they made a CHOICE to not call us and say they were not coming out after they made an appointment. We called Precision. They made and KEPT their same day appointment. Robert came out and listened to all concerns. Everything worked out GREAT! Thanks a lot Robert!
Professional, quick and quality. I have been with them for over 10 years. Always on point, on time and no nonsense. There when I need them and techs always provide me with an update of the latest technology upgrades they have. Highly recommended.
Chet Shrader was the technician we dealt with. He was professional, super knowledgeable and explained many details that we would not have known, was very helpful in explaining the problems with our current old door and system, and provided guidance regarding financing if needed. He is a great representative of your company and brand. Highly recommend.
best team of professionals. excellent work by quality people who care. a wonderful company to work with.
Efficient and on time.
Arnold was prompt and courteous but most importantly determined the issues with our two garage doors quickly and had them both completely up and running in very little time.
Great service all around - from the estimator Drey to the installer Chris. Would definitely recommend Precision for all your garage needs!
My wife and I recently purchased a new car and were unable to pair it to our garage door opener. Ron came out and resolved the problem in just a few minutes!! He was very friendly and professional and its a relief to have both cars able to open the garage door!! Excellent service, arrived during the scheduled time and now everything works as it should!!
I am a return customer. Your tech was awesome. he answered all of my questions. He is verry knowledgeable about the operation of doors and products.
Great customer service.
Cody was amazing and explained what was wrong with my door and fixed it in no time.
Brian was prompt, personable, helpful and answered all of my concerns.
Quick response; fast work, kept me informed on what was being done. Sean was a great repairmen. Garage door is working so smoothly now I need to be careful opening it because it requires zero effort.
I thought I had a huge problem with my garage door because I couldn't use the button in my car to close the door. It turned out to be a very small problem of laser site not being aligned properly. The technician checked out several other aspects of my garage door and opener. The opener is nearly 30 years old, but the technician said it still appeared to be in good working order. Jonathan was professional and courteous and really gave me some good information about my opener and gave me a quote in case I decided to replace it. There was no pressure to replace immediately, but food for thought and a chance to budget for replacement.
I needed prompt attention to fix a newly broken cable on our garage door and Precision/Cody were able to help us out! I really appreciate the ability to make an appointment online as it saves me time and lets me look at options on my own, without having to spend time with phone calls, returning calls, checking with repair team etc.. I made an appointment yesterday at 4:00pm and Cody was at my door today at 10:00am. He was personable, likeable, professional and informative. He showed up on time and was so helpful and likeable. He got the job done quickly and to my satisfaction. We are going to replace our garage doors in the very near future and was able to get info from Cody on that. We will definitely use Precision when that time comes.
Alan was great. He explained everything clearly and the work was done quickly and neatly. The garage door even closes better now with no gap at the bottom! Am very pleased with the service.
Very good experience with David today. Look forward to my new garage door
The initial service we received that included installation of our new door was wonderful. However, what has impressed us so much has been the continued top level customer support/service. If anything comes up, they respond immediately with a phone call and a service appointment (arrive on time or early). They go above and beyond!
Wonderful service and technician
Job well done.
Problem was not solved completely-Technician seemed to be in a rush to move on without rectifying the situation.
Glen Lemp did a professional job. Good communication...on time...explained everything....in a way I could understand.... I'd use Precision again, if needed...and will recommend this company to neighbors and others
Ron was pleasant and professional. The job was completed in a timely manner. Thank you
outstanding job, from the first introduction to the end result of a completed job Bryan was a professional, very happy with the end result, thank you.
Great Service and was quick!!
Great and fast service by Kendrick.
Brandon Brown was at our home in Camas this morningtto repair a broken spring and worn torsion bar. It was simply a delight to have him as the technician. He was courteous, prompt, knowledgeable, and very respectful. He did a thorough inspection of both overhead doors, explained where things were in good condition and less-than-good condition. Brandon presented several options and we settled on one. He then got to work and completed the job quite quickly. He then cleaned the work area and was one his way. I was very impressed. He was extremely well mannered and showed the highest degree of professionalism.
The person in the office I talked to was not professional I called about my receipt Still haven’t received it It’s been almost 2 weeks And ur office is not helpful Why haven’t I received a receipt? Your office gets no stars from me!
Andrew came out and replaced our broken springs. He did a great job and was wonderful to deal with! Great price, same day response, and a personable tech, no complaints from me. Thanks for the awesome work Ben
A quick response to our request for assistance with our new garage door. Antonio was very helpful and gave us options in the future should we need to replace the motor. Our original unit is 1/2 and should be a 3/4 due to heavier door.
Service Tech Andrew Morgan First I called at 10am and the technician was here by 12. Andrew came out diagnosed the problem with our garage door opener detailed what needed to be repaired and the cost. All work was completed within 2 hours. He very professional and friendly. His work was definitely high quality. Will not hesitate to use their service again should the need arise.
Travis and his training assistant did a great job. Very thorough and kept me informed along the pricing process as well as the installation and operational details. Once again Precisions did a great job. This is second time I have used precision. Both 5 star. My daughter uses Orecision in Ohio and raves about the services there.
Previously called for service. Response is quick. Professional.
Technician was extremely professional, very informative, and informed me on modern doors and rollers. Will be calling back in future because my two garage doors and motor is 20 years old. You have my business.
I am always pleased with Precision Door from the moment I call for a service call till the technician leaves my home! The tech is always knowledgeable and helps me to understand any issues and what would be the best way to take care of the issues...without being pushy!!! I appreciate their professionalism and the courtesy they always show! And they do great work!!! Thank you, Precision Door for taking care of me! I feel secure that my garage door will work properly! Drew did a great job today!! Sally M.
Courteous service men did fantastic job
From the start of the process to the end, Precision Door Service has been great and easy to deal with. Great customer service from the office staff and Isaiah was my technician. He provided Excellent customer service and provided everything to me that I needed.
Excellent work and courtious workers.
The job was done quickly, professionally The technician was a pro in his work. I am very happy with the job and the product. Thanks precision door and to Julian the technician
I am totally satisfied with the job done by your technician Chris Schray . He was totally professional and his knowledge in his work.
Very happy with the overall experience. From the time I placed the call for assistance, to how quickly a technician arrived onsite, to the overall professional attitude and experience shown. Thank you very much for an easy, problem free experience.
So far so good the person that came is very professional answered my questions did what he needed to do and will finish the job when the company supply the material
I was not at home during the install but Hunter the guy who was showing up to install was very communicative about when he was about to arrive and when he was done. The whole process took about 2 hours. i had new doors, trim, springs and rollers put in. very impressive with how quiet and smooth everything works. Would definitely call again and highly recommend.
JUSTIN ARRIVED AT THE TIME OF APPOINTMENT.HE WAS VERY PROFESSINAL AND HAD THE GARAGE DOOR REPAIRED IN ABOUT A HALF HOUR. I WOULD CALL PRECISION AGAIN IF NEEDED.
Amazing same day service!
Arrived on time, knowledgeable, polite, and hardworking team. Respectful of my ti.e. Excellent rating. Thank you, Phyllis
Brett did a great job. Explained everything well. He was quick and efficient. Thank you for your service.
Outstanding and very prompt service by Patrick. Thank you!!
Travis Behn and a trainee installed a new garage door opener and other needed equipment so that our door now opens everytime and is so quiet. We are very pleased with Travis's work. He arrived on time and was very detailed in his assessment and our options. We decided to go with the top of the line recommendation. We were overdue for this upgrade. Thank you so much for giving us excellent service.
Service was great before and during. Casey was great onsite and the lady that set up the visit was also great
Garage Tech Luke Rose was absolutely fantastic
Mr. Kendrick Travis repaired my garage on Saturday, September 16th. I could tell he was a nice and genuine guy from the picture on his introduction text. He was also thoughtful to call me when he left his area, and to tell me his estimated time of arrival. Kendrick was so professional, knowledgeable and super friendly. He really took care of my garage, and he educated me on some things to look out for. I had an excellent experience. Thank you, Precision and Kendrick, for your expertise and quality care!
Dylan was straight forward honest about the issues and the options available. I highly recommend Precision Door based on the quality of my original call to customer service, the scheduling, and professionalism of their representative Dylan! I will use them again when my other door needs replacement and will tell others of a great experience!
Our garage door spring failed with my wife's car stuck in the garage. Precision was able to schedule a technician on short notice. Ryan the tech arrived on-time and quickly identified the problem. He had the necessary parts on his truck and got the door back up and running better than ever. I couldn't be happier with the service.
Chris was excellent. Explained issues and repaired everything in timely manner.
Wow! I couldn’t be more pleased with Pat and his workmanship and customer service. I will highly recommend Precision Overhead Door.
Very professional and personal. I’ll have them do my next garage door repairs for sure!
They came, they fixed, they left, and I’m ecstatic that I can once again park in my garage.
My garage door broke upon my arrival to my home. I had plans to go visit a friend that evening and did not want to leave with the garage door open, leaving the house accessible to anyone walking down the street. I called Precision because they advertised same day service. Brian arrived shortly after the time projected. He quickly was able to assess the situation, clearly explain the problem and outline a solution. The cost was agreed upon and he quickly and adeptly went to work. After making the repairs he was able to demonstrate that the door was working properly. Brian was kind, considerate, courteous, knowledgeable and skilled. He is definitely an asset to the company.
Marcus, our tech, was early on his routes and reached out to us to make sure it was ok to come by earlier than scheduled. He was very descriptive in his explanation of our issues and had multiple suggestions for how to remedy the problem. He did adjust our door to get us back to functioning (the issue is two bowed panels) and walked us through some possible next steps. Very professional and knowledgeable.
Hi James! We sure do appreciate you taking the time to give us the five stars and some feedback as well! We are very happy to hear Marcos upheld the Precision standard for you and we certainly look forward to hearing from you in the future! Thank you for choosing Precision Overhead for all your garage door needs!
Brandon came out to perform a system inspection and tube up today. After discussing my issues, we ultimately decided to upgrade our system at a reasonable cost with new rollers, springs, and motor. I’m impressed with how quiet and smooth the new system operates. Brandon was efficient, informative and a pleasure to do business with.
Carlos was very professional and solved my problem quickly. He explained everything before he did anything, and he was very easy to work with. Originally, the didn't know who to call for the repair, but I went to the Better Business Bureau and was impressed with the A+ rating, so I gave them a chance. I wasn't disappointed, and I would recommend them to anyone.
We were very our pleased with our technician, Teddy, very pleasant person and informed us on what he was going to repair.
Same day service, knowledgeable and fixed quickly. Definitely recommend.