Recent Reviews
The TECH was awesome! Clone him, 5-6 times over! Professional, dedicated, serious about his job and profession, obviously enjoyed his work, quick and decisive on obstacles, practiced in addressing install issues.
Came quickly within 2 hours of call! Performed needed service after having it approved by owner. Very efficient! Will definitely use again!
Thomas was awesome and service dispatch was courteous and quick - excellent experience
Awesome service (same afternoon that spring broke) by Fernando Sotelo. Garage door operates more smoothly and quietly than ever! Many thanks to Fernando and Precision Garage Door Service.
Immediate response to my broken garage door problem. Dylon Harrison was professional, courteous, and fixed the problem in a timely manner. Hope this motor lasts as long as my last one. Will always use Percision!
As usual, Heath did a great job and resolved my issue in minimal time and in a very professional manner.
A very great company to work with. Jacob was on time, had all the pieces to correct the problem and I am very pleased with the outcome, Would I recommend this company to anyone? Absolutely. No need to shop around. Thank you Jacob. He is a true professional.
AJ and Joshua did a fantastic work on my garage door. The springs broke and they service/replaced the springs and ensure the smooth operation of my garage door. In addition AJ got my camera reconnected to my phone. Thanks!
I was extremely pleased with the overall service I received, they were prompt and efficient. I appreciated the service the technician, Jarron gave us. He was very professional and friendly, and I was impressed with his knowledge and skill. He was here for about 1.5 hours and replaced 2 springs and 3 bearings on our large door, and all the rollers on both my large door and smaller door. I would highly recommend Precision Garage Door of Owensboro for any service needed on your garage door.
I first chose Precision from an ad we had received in the mail. Our garage door opener was no longer working properly. The first visit was w Brian , he tried to fix the problem but the opener was very old . We went over options and placed an order w a new one . Within a few days Anthony B. Installed our new opener. They were both very professional and courteous. Every step of the way was a pleasure . From speaking to a live operator to the final step . Thank you !
Was very Happy with Brian the Technician! He inspected my problem and shared was able to repair. Reviewed the cost prior with me. Would use and refer to my Friends!!
David arrived early .....he quickly diagnosed the problem and outlined repair options. He had all the necessary springs, cables etc on the truck which resulted in a timely, one trip completion of the repair. In addition, your modern web site was excellent in keeping me up to date from inital response to final payment.
Grant arrived in a timely matter. Very knowledgeable and professional. Willing to answer my questions with no pressure to sell. Thanks Grant. Will call Precision again.
Great service from a really great serviceman. He got the job done with better than expected finish .
We have used Precision for many years. Their employees never disappoint; they are friendly, professional and efficient. We would highly recommend.
We had to replace our garage door. Precision did the job very professionally keeping us informed and making sure all of our questions were answered every step of the way. We would definitely use them again!
Loved my service man Michael Gervais he was awesome polite, did what was requested all with a smile…thank you for hiring good workers
My neighbor recommended Precision Garage Door. We are so happy she did. Our technician was absolutely great. He called to let us know when he would be arriving and he was here on time. He was very thorough when explaining exactly what we needed and provided us with options for the repair of our garage door. Upon informing what choice we wanted he immediately set to work, finishing the job efficiently. What a great experience, thank you Precision Garage Door.
Colton came thru again! Oh how I love my quiter doors! Not more squeaking, metal grinding noise! Timely, great service, great information, the best garage door service!
Quick same day service, excellent. Technician was friendly, professional and competent, as you would expect. It was a disappointing experience of upselling and the pricing for a custom length cable made me feel like I was getting hosed.
The technician that came out was excellent! Informative and kind, detail oriented. Really appreciate it!
I chose this company for 5 star rating and had excellent reviews. I call for service on my garage door they had someone schedule a few hours later. Paul texted to give update on arrival time. He checked my door and gave me options on what I could afford to get my door operating again. Did excellent job. It actually seems to operate better than before. I will call them again.
We had a very positive experience with Mat from Precision Garage Door. He was courteous, professional and knowledgeable. We were without our garage door less than a day. Thank you so much.
The gentleman that came out was curteous. Respectful explained to me what he needed to do, told me and around price, and answered every question in an efficient and respectful manner. I am 76 yrs old and sometimes people talk to me like I might not understand what they’re saying. But this young man treated me with dignity. On his behalf I would recommend precision door without a moments hesitation. Thank him for me he made my day.
Fast efficient and precision repair! Will recommend their business.
Mr. Kirby was very professional and answered all of my questions. Thank you Mr. Kirby.
Technician Brian was great. He arrived on time and was pleasant and professional. He listened to my concerns, inspected the door and its parts, as well as the opener, explained the issues that he found, and answered my questions. The door, springs, hinges and bearings needed lubrication and minor adjustment. The opener needed maintenance, too. He performed the work well and efficiently. The door now operates more smoothly and is quieter. Much better than if I had tried to oil things myself, no doubt. I was very comfortable with having Precision do the work.
Our technician was very professional, polite, and knowledgable about the job. He identified issues with my garage doors and explained why something was an issue. He was able to remove two old garage door openers and install the new ones in a very timely manner. He did the sync with My Q for one door, making sure I knew how to finish it. I loved being able to have the work done, at no extra charge, on a weekend. This experience was worth every penny spent!
Precision door replaced my door opener a few years ago, they got that job done quickly and at an affordable price. So, when the spring on our garage door broke I called them again, they sent Pen out within 2 hours. My door is working quietly. He was efficient, quick& knowledgeable!! Would recommend him and precision door.
Quick service and Sean was very professional, explaining exactly what was needed to fix my issue and why.Highly recommend and would use again if the need arises.
Marcus did meet all of our expectations. He corrected the problems that we were having with our garage door opener and provided us great customer service and he answered all of our questions.
John was GREAT! He arrived early, was thorough in his work and was super friendly. I look forward to using PD again in the future. Thank you John D.!
This is my go to company. We have been using them for the last ten years or more for all our problems and repairs. They aren't pushy technicians.They do only the work that's needed. When there's a need for a repair or new equipment, they are fair and do an excellent job! They are also professional and polite! I will always use precision in the future for all my garage problems!!
The scheduling was very easy. The Service Technician arrived on time and explained all repairs and costs. The work was completed rapidly and satisfactoraly.
The technician arrived within the window service. He was professional and courteous. He explained what needed to be done and provided an estimate. He finished the work, ask me to inspect it. Great service.
I have always been very pleased with the services performed by Precision Garage Door Service. Regardless of the technician that is sent to my home, he/she has always been courteous, knowledgeable and helpful. I highly recommend Precision for any and all of your garage door services.
Excellent work. Tech was nice and very knowledgeable
my problem was solved by tech ryan murphy who was friendly and professional.
Came on a weekend but then issue was not resolved another tech came today ( Saturday) said my security light was interfering unplugged it and truck opens garage so not sure the lesser of two evils no security light or garage opens door from vehicle. Said need to go buy a battery for key pad. Just put one in said it was dead, not sure for 150.00 why I couldn’t be provided a battery. Not happy it took to calls and not happy the security light had to be unplugged to have the truck remote work as many many people have these systems. But money is spent. So techs were very nice.
Very Professional and addressed all my concerns, everything is worked great again. Technician was very knowledgeable and did the job efficiently. Thanks Again
Replaced two garage doors. The service was efficient and professional from the first phone call to schedule an estimate through to completion of the job. Andrew"s estimate was clearly line itemed, and installers Greg and Courtlen arrived on time, worked quickly, and cleaned up thoroughly. Highly recommend.
Right on time. Price was as quoted.
The tech who came out was outstanding.
Vince arrived when scheduled, and fixed the problem another installer caused. Grateful the problem it was found! Thanks again for being professional.
They did what they came out for and offered improvements to what my garage door needed. Very satisfied with their work
Davis Lopez is Very profesional, fast and knowledge of the job he's making, Thank you!
Fantastic Service and Ryan Patrick Murphy was the best. Explained the problem and how to avoid it happening in the future!
Excellent job. Sam was very thorough in explaining what was wrong and what options we had for repair. Broken door worked perfectly when Sam was done, and the warranty gives us assurance that we will not have issues in the future. Thanks for the prompt response and reasonable cost.
I had watched a few commercials and had seen their trucks around and thought I would give them a try. My call was returned in less than an hour after I left a message, and they scheduled me in for the next morning. I received a text, that morning, that the technician was on his way along with all his information, a picture of him and a brief history. Javon was my technician, and he was extremely knowledgeable, very kind, patience and explained all that Precision had to offer. I was quoted the price it would cost, how long it would take for the job to be completed and everything that would be done. You can't find a better professional company than Precision and Javon is a remarkable, outstanding and a very hardworking young technician. My work was performed back in early January 2024, and I can tell you I'm still extremely pleased with my new door and my decision to go with Precision. What an amazing team!
Very prompt and quality work. Everything I asked to have checked out was checked and repaired. Brad did a quality job.
Fast, friendly phone response, and the weatherstripping repair work was done swiftly and even under warranty. Service tech was very friendly, inspected the problem and fixed it, and left the site perfect.
Michael O provided excellent service. He was knowledgeable, able to diagnose our issue instantly and quick to perform the repair. We will certainly use Precision again!
David was extremely professional and couldn't have been more helpful! He was able to diagnose the problems with my old garage door system that wasn't installed by Precision. He explained the issues clearly, laid out various options without trying to upsell anything and then he got everything fixed and in working order quickly. Service could not have been any better and I will certainly be recommending Precision and David to others.
This is the second home that we have purchased garage doors from Precision. The communication, service and product is top of the line. Precision is our first call!
Quick and speedy response to call for service. Professional and knowledgeable representative, John, took care of problem in timely manner. Made sure we were happy with results.
Our garage door was damaged around 7 o’clock one evening. We were unable to get the door open to get our vehicles out. I called Precision around 8pm. They said they would have a technician out around 10am the next morning. David Stubbs arrived early. We needed a new door. David was able to free the broken door, so we could get our vehicles out. Acoya Herron installed our new door a couple of days ago. We also purchased a new opener with the door. Acoya showed up on time and did a great job with the install. I highly recommend Precision for all of your garage door needs.
Great service from everyone ! The service man (Payton) was very polite and did a great job!!!! I was very satisfied with the work that was performed and the warranty that took care of the parts and labor! Thanks, Wayne Cain
Super!! Coil spring broke and technician was there the same afternoon I called--even arrived about an hour early. John did a great analysis of the problem and provided me with several options--I chose to go with a long term solution (besides replacing the spring, replaced bearing, hinges and the garage door opener (which had not been properly sized for my very heavy double wide wooden door.) John was professional, friendly, knowledgeable, and able to get all the work done in less than 2 hours. The new garage door opener is GREAT! A lot quiet than the old one, and I like knowing there is a battery backup in case the power goes out.
Luke was very helpful measuring and in explaining my options for a new garage door. The Installers (Malik and Paul) called, texted, and emailed before they came to my home. They were skilled at removing the old door and installing the new one and the were very neat as well. I would not hesitate to use Precision in the future.
Precision Garage is perhaps the BEST company that we have worked with. Called this morning for a service call, within a few hours they were at our home. Isak was our tech, he is absolutely the best! I wish everyone in the service industry was this good! Thanks so much for your great service! Bill and Denise
Technician Nic was on time and did a thorough job and in a timely manner. Would recommend your company.
I have used Precision three times now and each time they have been professional, timely, and courteous in their response. The reason for 4 stars in my opinion is value. I find it a remarkable coincidence that the parts used only carry a two year warranty, and yet somehow they seem to fail just after the two years have past. I guess these manufactures have really figured it out. Secondly, after I or anyone has to replace or fix their garage door out of necessity because something broke, please don't have the repairmen hand over the ipad with multiple tipping options anywhere from 10-25% for a 1-2 hour job. I appreciate the man's hard work and his time, and probably would tip him accordingly, but why is a company that is established and as well known as you are allowing this. It's putting the customer in an awkward position to feel like they have to give an extra ($68 - $171 dollars in my case as a thank you). It's not like I had a choice and I'm ordering steaks. It's not right. Precision should consider a better way of handling this in my opinion.
Wonderful service from start to finish Professional and courteous with a ton of respect to go with it
I was very pleased with the quote and explanation I got. On time, gave me a complete explanation of the fix they recommended. Sent me a copy of what was suggested and three different scenarios with the recommendation they thought would suit my problem. I have decided to go with them. Happy I met them at Lawn and Garden show.
Called and got same-day visit and repair
Excellent and speedy service. I am Very Satisfied
Saw advertisement on tv last night and decided to give Precision a call to look at a noise problem we were having with our garage door. We are extremely happy we made this call. Brent was our service tech. Very conscientious, very knowledgeable service tech. Showed me several problems and explained several solutions and their associated costs. The door presented problems as Brent made the repairs, but he assured me he would not leave until we were both happy with the door. We have lived in this house 40 years and this is the quietest the garage door has ever been. Well done Brent! We would highly recommend Precision Garage Door Service.
Service is always fast, friendly and professional. I’ll never use another company. These guys are the best!
We had a wooden garage door that came off the rales and cracked in several spots. On a Monday evening I booked an appointment online but decided to switch to another day. I clicked on chat and someone responded immediately and politely switched to the day that worked best. Chris came out to our home in Apple Valley the day after I set the appointment and assessed the problem. With the door beyond repair, he quoted us on a new garage door that was a very fair price. When you are given a window of time, Chris emailed and called to let me know when he would arrive. I recall him saying that they will install the door and you will not have to call back because the job will be done right the first time. On Thursday of the same week, Install Team-3 called to let us know when they would be there which was appreciated. Ripping the old door and installing the new door only took 2 hours. The two guys that came out were friendly and did a great job. We are very pleased with our new garage door and the service was top-notch. Anyone who needs a new garage door or repair, they don't need to look anywhere but Precision Garage Door!
People were great.Chris,Jason ,John plus two others.
Technician was outstanding!!!!!!
I've seen your advertisement with your company. Just like the ad, Pedro Vazquez was definitely professional and courteous. Pedro inspected the door and gave me options for repairs. He worked in a timely manner and cleaned up, also taking the old parts with him. I have Rheumatoid arthritis in my hands, and can no longer do all home repairs. I appreciate a company that gives Military Veterans a chance to work for them. Being a Vet myself, this means something to me. Keep up the great work !
Technician Tony was professional and very knowledgeable and helpful. The repair cost was very reasonable and the repair was completed in less than an hour. Highly recommend.
I have used Precision Door’s services for many, many years. Alan H. came out yesterday to evaluate why our garage door wouldn’t open. He called before coming, kept me informed throughout the job and did a superb job of fixing the door! Not only was he knowledgable and professional, he was extremely polite and explained the problem and the solutions in terms that were easy to understand. He is welcome to come back anytime we need help!
Sean was very efficient. He discovered the problem quickly and was able to fix it.
Great Job.
Came early, much to our relief, installed door efficiently. Very courteous and professional.
I called midafternoon for a garage door repair.. They sent someone out within an hour and half .. Anthony Watts was the tech .. very very very Professional and clean .. he repaired my door and explained everything to me in a courteous manner.. will definitely use them again..
Start to finish Precision Door was great. The Customer Service person was very helpful and courteous. Your company forwarded a bio inclusive of a photo of the tech on the early side of the time window I was given and Glen arrived within 10 to 15 minutes of that text. Glen was terrific. He diagnosed my issue efficiently and had my door back together and functioning properly in about 15-20 minutes including lubricating the hinges. He is a great representative of your company.
Very pleased. Dimitri was very courteous and was very polite and helpful.
They were excellent! The new doors are gorgeous! The 2 installers were very professional and friendly. They did a fantastic install!
Joe is fantastic.
We are very happy with the service provided! Casey Lang was wonderful. He installed two new garage door openers and did a spring conversion on one of the doors. He did great work and walked us through what we needed to know. Thank you!
Pleased with your service. Called late Monday night to schedule an appointment. Repairman came out the next morning as scheduled and did all of the necessary work. He was courteous and professional. Will recommend your company to all of my friends and associates.
Pat was so very helpful and very pleasant. He was here in a timely manner. He was very informative and understood what I needed.
Cori showed within the hour of my phone call. Very nice and good, faat work. Thanks
I just want to give a big THANK YOU to the entire team at Precision Door Service. From the first phone call to set up an appointment to the actual service performed by the service tech was outstandingly smooth, fast, well coordinated. Thank you for the prompt and friendly service you provided.
Chris and his 2 member team took down our old garage door and installed a new door. Great job, friendly, and very efficient! Good team!
I got Sean as my technician and he was great. He knew what he was doing, was efficient, and considerate. He came out late at night to take a look at my garage door and was able to quickly identify the issue and what needed to be done. My garage door rollers and opener were in disrepair. He was true to his word and would definitely recommend him and this company to others.
I have always called because of the service I have received in the past. This time was a major repair and was handled professionally by the service tech. He treated me with respect and caring about my limited income.