The young man that came out to help solve the problem and to install new equipment was very excellent, personable and professional. He should be given a raise!
Had a new belt drive installed which was an upgrade to my 15 year old chain drive unit a year ago. I reached out to have a technician take a look at a sticking issue that developed on the weather seals on each edge of the garage. Thankfully the resolution was a simple fix. Also had concerns on the overhead springs because they also were 15 years old, but after a full inspection it was decided they still had good operational life left, so no recommendations to replace at this time. Honesty is rare these days and appreciated. This is how you earn customers to keep coming back.
great service and very nice service technician--we always use Precision!