After a horrible experience with another garage door company, I contacted Precision. They came out on a Sunday to give us an estimate and the representative worked with us on his day off to answer our questions and get the order placed. At the time of installation, the technician noticed that the top panel on each door was not quite the right height. It fit fine, but the space above the windows was smaller than the space below the windows. Had he not pointed it out, we never would have noticed. Precision ordered the new panels, but when they arrived, the technician noticed that a seam (which lined up with the lower panels) was not there. Again, we would not have noticed, but as the technician said, "You should get what you paid for.". Precision contacted the manufacturer and learned that they no longer made the "seamed" panels. Precision offered to install either the short panels or the "seamless" panels as well as refund a portion of our payment. We installed the "seamless" and they look beautiful. We added decorative hardware, and you don't even notice that the top panel is lacking the "seam". Every technician was on time and professional. They had everything ready to go on arrival, cleaned up after installation and took all the debris with them. We would recommend Precision to anyone looking for garage doors and would use them again in a heartbeat.
have used before
Have been a customer for 10 Yrs + and have never been disappointed in your service. Today's service by your technician Jacob Ramirez was excellent. His professionalism was top notch and he knew what he was doing! Thanks again for your great service! Robert Ingles