Precision Garage Door of West Massachusetts
Has Received 10 Reviews in:
Longmeadow
Average Rating: 4.30
Install Garage Doors
Longmeadow, MA
It didn't take me long to notice that the work ethics of Precision employees are second to none and I wouldn't hesitate to recommend Precision to anyone who is in the market for garage door services. Rich, who evaluated the job, and Ray, who installed the door and everything that went with it, were courteous, professional and a tribute to their profession. My compliments for a job well done and it was a pleasure doing business with you. Your BBB rating and the fact that you were local were a big plus. Sincerely, Wayne H. Dusza
wayne dusza
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Garage Door Repair
Longmeadow, MA
Awesome service. Rich was a pleasure to work with. He went above and beyond to accommodate me and my situation.
Amy Corsetti
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Longmeadow, MA
Great service, straightforward, I didn’t feel like I was being sold something I didn’t need.
Sam Radner
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Longmeadow, MA
I just got three garage doors and opening mechanisms installed. From initial contact to selecting the right design to installation, the experience of working with precision door has been excellent throughout.
Gaurav Chawla
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Repair
Longmeadow, MA
Rich was extremely patient while explaining the issue with our garage door and what had caused the cable to snap as well as what was needed to fix it. He was so nice!
Jane Dunphy
Service Provided:
Garage Door Opener Repair
Product:
Cables
Garage Door Repair
Longmeadow, MA
Rich did an excellent job!! He explained the necessity for the work that had to be done and then did it!! It's a treat to have a remote that works AND a garage door in good working order!! Many thanks.
Wanona Dobbs
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Install Garage Doors
Longmeadow, MA
Garage door installation. Took more than 4weeks to get it installed although the payment was already sent. I called several times and was difficult to find someone who knew why it will take that long. They did not remove the old doors despite saying that they will and calling several times. Very dissatisfied with the service.
Mihaela Stefan
Response:
Mihaela - Thank you for taking the time to review our recent installation in your garage. We aim to have fully satisfied customers and regret any poor communication which may have occurred. We appreciate your patience and flexibility in allowing us to return to remove your old doors. We'll certainly look to this as a teaching opportunity for our team to serve our customers better in the future. We appreciate your business and look forward to serving you again if needed.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Repair
Longmeadow, MA
I chose Precision Door because they installed a door for me in Aygust, 2011 (I think). Richard came earlier than expected, and that was great.
anne hughes
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Repair
Longmeadow, MA
Ed was great!
Ruth Weiss
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Garage Door Repair
Longmeadow, MA
Ed arrived onTimewirh another young man. Immediately he noticed the lazerbeam was not alligned. The young man aligned the beam and the door worked. They were there 5 minutes and the problem was solved. Ed asked if I wanted the door hinges and springs lubricated for $55 additional charge over the standard fee. Here I made a mistake ... I said yes. It took the young man about 20 minutes to lubricate the hinges and tighten the springs. The charge $245 ... I almost fell over. This total charge was a lot more Thani expectedfoor 20-25 minutes of work. It had better workfor a long, long time.
James Mckeon
Response:
James - Thank you for taking the time to review our recent service in your garage. We aim to have fully satisfied customers and regret if we may have missed our mark. Our customers have often shared with us that they find the value in the cost of our service because we arrive with fully stocked service vehicles, have the best trained staff, install the highest quality parts, and offer timely/efficient repairs with some of the longest warranties in the industry. We certainly regret if our repairs and services may have exceeded your anticipated budget. We will look to this as a teaching opportunity so that we may better communicate with our customers in the future. We appreciate your business and look forward to serving you again if needed.
The Precision Team
Service Provided:
Garage Door Repair
Product:
With 103,112 Reviews
For this location's local site visit:
This location is owned and operated by:
Walt Arvin
Precision Door Service of West Massachusetts
158 Doty Circle Suite AWest Springfield MA, 01089
