Joel was very professional and courteous. He found the problem with the door and fixed it within an hour. All the parts needed to fix it were on his truck! If I ever need garage door repair again I will definitely call Precision again! He repaired the springs, rollers and coupler....and at a very reasonable price! Thank you!!
Where do I start? From the first days the garage door was a blast of noise. How could it not be with all the metal parts grating each other. We got used to it and each day since 2005 the door went up and down twice. Few weeks ago it would not close. I used the manual release and once reconnected thought the worst was over. Then, the very day we were rushing for an appointment the door again would not close. This time when I used the manual release the door sprung forward with a thunderous crash. I did not see any damage, but then other than watching the door go up and down I don't know how its broke. I called Precision Garage Door and set up an appointment. Scott got here late in the day and I was hoping he could easily make the fix and we'd move on. But, no it was not that simple. The spring broke, but that was not all. Wear and tear had taken its toll demanding a door overhaul. It occurred to my wife and I that maybe we could leave the door as was and put in an extended driveway with an awning. Nah! So, we got the door fixed by Tyler the next morning. While I was hearing Tyler work it occurred to me that with each turn of the wrench our door was being restored. There was a new sound and I wondered... oh my gosh! Our door was quiet! Tyler made some adjustments and with each I had to listen carefully or I'd miss the closing and opening. An hour and a half and we were back in business! I got the 10 year warranty and feel satisfied my next call to Precision Garage Door will not be for the work they did, but for something else. In summary I am very impressed with the service and technical expertise these fellows posses. It's going to be different now that I can't hear the door go up or down from inside the house. My wife noticed how quiet the door is and she's happy, do I'm happy too!
From start to finish, Bo was amazing! His knowledge and commitment to educating homeowners on options to fix existing door and garage door opener versus new door and opener gave us the confidence to make the correct decision for us. Bo and team, Thank you for your excellent installation of the new door and opener. Can’t believe how quiet opening/closing door is now! We would highly recommend Precision Door
Offer valid only at Precision Garage Door of North Central FL
Printed on 01/21/2023