Precision Garage Door of Fresno
Has Received 126 Reviews in:
Fresno
Average Rating: 4.75
Garage Door Opener Install
Fresno, CA
Thank you SOO much for coming out on a Friday afternoon! Julian was excellent and extremely helpful explaining everything. We really appreciate your great customer service! Highly recommend Julian! Very polite young man!
Stan Feagins
Response:
Thank you for the nice review. Please do not hesitate to call us in the future if you need anything. Thanks again!
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Install
Fresno, CA
Bryce was great; friendly, polite and fast!
Marcie Lierly
Response:
Hi Marcie, Thank you for taking the time to leave us this wonderful review!
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Broken Garage Door Spring Repair
Fresno, CA
Julian was excellent. Friendly and a hard worker. After he replaced the spring our old motor gave up. He gave us a fair price and replaced it. I would definitely hire Julian again. Our door needs to be replaced, so I'll be making a call to Precision Garage Door again and I'll probably ask for Julian.
Patrick Bridgemon
Response:
Hi Patrick, Thank you for taking the time to leave us this wonderful review!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Fresno, CA
The technician (Julian) was knowledgeable and appeared to be motivated to provide me solid information about my existing system and the new and improved system he convinced me to purchase. It's been 2.5 days and we are still pleased with our new system. :)
Mark Petersen
Response:
Thanks for your business and kind words, Mark! It was a pleasure working with you. We appreciate your feedback!
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Fresno, CA
I was very impressed with your ads representing trusting and well-trained staff, however, my overall experience was less than satisfactory. I have two garage doors. Called to have service on one that had a broke torsion spring. Had no problem with the other door. Technician came out to fix the one door and recommended to my wife to replace the spring and another part on the then well-functioning door (as preventive service). She did so, in essence doubling the price of the call. However, since the call, over the past several days, we now have had problems with this door - failing to close. I called the office this morning and they will send someone out tomorrow morning. Now I need to take more time off of work to be here within a four hour window. I am not pleased with this.
Ray Mundo
Response:
I am very disappointed to hear this and sincerely apologize for the experience. I can assure you this is far from our usual standards. Thank you for letting us know about this. Feedback helps us tackle issues and become a better business.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Fresno, CA
Very happy with Precision Garage Door Service. Nathen did a very good job replacing my garage door opener. This is for sure a 5 star company. He was on time, and explained everything he had to do. He was very polite. Thank you.
Joyce Vukovich
Response:
Thank you for your business and review. It was a pleasure working with you.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Install
Fresno, CA
I wrote a review on Yelp, but again, let me say that I really appreciated Nathan and Julian being on time, explaining everything, and going over and above expectations. I'm glad to have had them do the work on my garage door. I'd recommend them to anyone.
Ruth Cotter
Response:
Thank you Ruth for the review. We really appreciate and try and to learn from each review.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Fresno, CA
Service was excellent came same day. Technician was courteous and informative. As a retired aircraft mechanic I felt the technician did quality work The only problem was the bill break-down. You can't tell the difference between the parts cost and the labor charge, it was given as a combined sum making it look like a very expensive part.
James Villazon
Response:
Thank you, James. Every review teaches us a lot. We appreciate everyone who took the time to review our services.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Repair
Fresno, CA
Same day service. Awsome Knowledgeable technician. Precision Garage Door is the one for the job. Recommend highly.
Drake Cotton
Response:
Thank you Drake, for taking the time to leave a great review for us.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Fresno, CA
We called Precision and requested Nathan for a maintenance issue. Nathan has come out a number of times and always provides great service,
Barry Fisher
Response:
Thank you Barry, for taking the time to leave a great review for us. We appreciate it very much!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Fresno, CA
We needed a new opener, plus minor repairs to the door. I called Monday afternoon and was given Tuesday morning appointment. The service tech, Bryce Dias, called about 7:45 and arrived at 8:15. A very nice young man, he checked out everything, gave me 2 quotes, and went to work. The whole thing was done at 10:15 and he was on his way. Quick, efficient, friendly service and I would highly recommend them.
Duane Sorensen
Response:
Hello Duane, thanks for taking the time to review us. We are always happy to help, whether it is a repair, installation or just an advise from experienced garage door tech.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Broken Garage Door Spring Repair
Fresno, CA
Nathan was courteous, knowledgeable and professional. He was available earlier than the scheduled appointment and did an excellent job! I will recommend Precision to anyone looking for door service! Thanks again!
David Morini
Response:
Thanks, David. We appreciate the review, and we thank you for taking the time to review our services and help us improve.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Install Garage Doors
Fresno, CA
Had new garage door installed today, the door is great. Love the color, the hardware makes our door unique. Our technician was Nathan he attention to detail & professionalism is second to none, thank you Nathan. Will definitely be telling our friends & co-workers about Precision Door.
Marci Galvan
Response:
Marci Galvan, we are happy to hear that Nathan was able to help you out. Thank you for taking the time to leave us this review. We really appreciate it!
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Fresno, CA
Very glad we chose Precision to fix our garage door! The service tech (Nathan) did an outstanding job! We will definitely use your company again! Thank you!
Kevin Hashimoto
Response:
Kevin, we are happy to hear that you had a great experience with our team. Thank you for taking the time to leave us this wonderful review!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Fresno, CA
Excellent customer service. I called in the repair in the afternoon and they came out that night to fix the broken spring. Due to the age of my garage door, the technician checked all the parts and repaired everything that was required. I appreciate the wonderful response time and reassurance that everything is in proper working order once again.
Lisa M
Response:
Wow-what a review! We truly appreciate customers like you who provide us with honest feedback. So glad to hear you had a good experience using One Stop. We appreciate your efforts to recommend us to others and had a pleasure working with you as well. Looking forward to working with you again in the future!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Install Garage Doors
Fresno, CA
I called on a Friday, they came to measure/give written estimate on Saturday, and we plan to install 2 doors in 7-10 days... So far, I'm greatly impressed!!
Daniel
Response:
Thank you for the kind words! We appreciate you taking the time out of your day to write us a kind review.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Install Garage Doors
Fresno, CA
Replaced two garage doors on a house built in 1940. It wasn't all that easy but they did an excellent job.
Ross Charter
Response:
Ross was an outstanding customer! It was a pleasure servicing you, thanks for the kind words. Feedback from our customers is always greatly valued and appreciated!!
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Fresno, CA
Nathan was very knowledgeable of the problem. Gave us different options to choose from for repairs. Repaired the problem in about an hour. Works great.
Don Purcell
Response:
Thanks Don! Your business and feedback are greatly appreciated! You've been a wonderful customer !!!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Fresno, CA
The whole garage installation process was incredible. Nathan showed up for a consult and was able to install my three garage doors in the same day. Professional, courteous, and incredibly detailed focused. Highly recommended.
Christopher Shamlian
Response:
I appreciate you taking the time to leave us a review. Give us a call if you have any additional garage door issues.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Fresno, CA
Great job and so quickly in the same day I needed it fixed. Great tech too. Very knowledgeable and friendly.
Jamie Colvin
Response:
Thanks for the good review :) We are so happy to have you as a client!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Fresno, CA
Bryce took care of the issue quickly and was easy to speak with. Reason for visit...adjustment of track
Rhonda Watkins
Response:
Thank you Rhonda for your review.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Fresno, CA
Had my door come off the track and called Precision for help. Technician sent within two hours. Gave me three options with costs for each. Did an outstanding job within two hours to get me door like new. Used Precision several years ago at my previous house and was outstanding. Thank you Nathan for your time and skills toget my door working great.
Mark Babiarz
Response:
Wow, Mark! Thanks for this awesome review, and for being one of our valued customers!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Fresno, CA
Pls send receipt by mail. Thanks
Kathy Benko
Response:
if you need us just give us a call. Thanks.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
Install Garage Doors
Fresno, CA
Five stars for all listed below. Professionalism, Nathan, the entire experience from beginning to end, Accommodating my schedule.
Jim Turnmire
Response:
Thank you, Jim, for taking the time to leave a great review for us. We appreciate it very much!
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Garage Door Repair
Fresno, CA
The tech was very professional and knowledgeable
Olga Angelich
Response:
Olga, Thank you for taking the time and review our services. If you ever need us again, know that we are always ready to help.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Fresno, CA
Nathan was great! He provided (3) different options, I decided to have a tune and lube right now, but if future service is needed, i will call again,
James Christensen
Response:
Thank you so much for this amazing review! We're so happy to see you're loving your garage door and had a great experience with Nathan and our team. We're always here to help.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Fresno, CA
All was going good until the latter part of the install. I heard the sound of hammering from the kitchen. Come to find out the nailer they needed to complete the weatherstripping was out. My wife noticed the top and bottom nail was bent but they did not replace them , the head tech admitted the nailer went out. They may have been in a rush to leave to drive back to Bakersfield as it was close to 3:00 when they drove off. My wife noticed the top weather stripping was short 1” on the left making it look unfinished and the lowest portion of the left seal is curled. Not very happy about those issues, if this is the representation of Precision then it’s not worth the $1500.00 You may want to send a field supervisor to look at the work Pretty sure he will agree that it fell short of Precision standards. The sunburst style door they sold us did not match the old 2nd door, so now we have 2 totally different doors new one has weather stripping the other door does not so kind of hodge podge.
Virgil Antonio
Response:
Virgil - Thank you for taking the time to review our recent installation in your garage. We aim to have fully satisfied customers and regret if we may have missed our mark. We appreciate your patience and flexibility in allowing us to return. We trust the resolution provided has been to your satisfaction. We will look to this as a teaching opportunity for our team to serve our customers better in the future. Thank you for your business. We look forward to serving you again if needed.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Door Opener Install
Fresno, CA
Excellent service and information provided by Nathan.
Roger Gong
Response:
Thank you so so much Roger for your positive feedback. We offering same day service and repair to provide our clients with the best garage door services.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Repair
Fresno, CA
I have twice requested a copy of the paid invoice from the initial service performed, and have received the checklist, and this evaluation form. BUT...no copy of the paid invoice from Job # 3164358. I would appreciate what I have requested at this email address: norman.broadbent@gmail.com. The service tech did go on his pad, but obviously did not send what I am in need of. He was very efficient in all other aspects of his service call, and I have only good things to say in that aspect. Please get this to me.
Norman Broadbent
Response:
Norman - Thank you for taking the time to review our recent repair in your garage. We appreciate the kind words you've shared regarding our service technician, Bryce. He's an asset on our team. We apologize for any frustrations and would like to thank you for your patience with regards to processing your invoice. We trust everything has been resolved to your satisfaction. We appreciate your business and look forward to serving you again in the future if needed.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Fresno, CA
Service was very professional and friendly. I would recommend Precision anytime.
Sheetal Shetty
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
With 103,873 Reviews
For this location's local site visit:
This location is owned and operated by:
Chris Hanson
Precision Overhead Garage Door Service
2166 North Pleasant AvenueFresno CA, 93705 License: 783446