Precision Garage Door of Indian River County

Has Received 204 Reviews in:

The St. Lucie County Area

Average Rating: 4.93


Install Garage Doors

04/18/2019

Port Saint Lucie, FL

Review:

We recommend Precision completely. From the sales team that came to our home at OUR convencience, to the business office, to the installers. Everyone was very professional and courteous. Plus, we have the best garage door, at a great price!

Melanie Gorman

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

04/15/2019

Port Saint Lucie, FL

Review:

My tech, Garrett was very thorough and knowledgeable. I strongly recommend Precision Garage Door company and will recommend them to my friends

Steven Sims

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

04/02/2019

Port Saint Lucie, FL

Review:

Work was performed very well, technician was excellent, explained all work and parts, thoroughly checked finished work

Mike Shupert

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Repair

02/28/2019

Port Saint Lucie, FL

Review:

We selected Precision Garage Door Service because of their reputation. They were easy to schedule the service which included a rebuild of the springs, rollers, etc.. The technician was very knowledgeable and explained everything to us before starting. They were a little early but finished the work very timely and neat. Would recommend them to anyone needing garage door service.

Gordon Putnam

Service Provided:

Garage Door Opener Repair

Product:

Springs

Broken Garage Door Spring Repair

02/25/2019

Port Saint Lucie, FL

Review:

Outstanding service by Corey. The door function and sounds better than when it was new. Corey is a very well groomed, neat and organized person. He should be representing the company on the sales department.

Miguel Rodriguez

Service Provided:

Broken Garage Door Spring Repair

Product:

Install Garage Doors

02/21/2019

Fort Pierce, FL

Review:

Excellent Service

Richard Ross

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

02/13/2019

Port Saint Lucie, FL

Review:

Rob Stevenson was excellent . He arrived on time, was extremely knowledgeable and provided great education. He thoroughly answered all my questions and was extremely professional and personable. I had the silencing package and replacement of the bottom weatherstrip on my door. The service call was five stars all the way and I could not have asked for a more professional and courteous certified technician. My mother's garage door is next!

Dale V.

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Repair

02/07/2019

Port Saint Lucie, FL

Review:

Always there if I need something. I would highly recommend this company. Thank you Precision Door

Mark Hayes

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

01/07/2019

Fort Pierce, FL

Review:

Very good thank you

Donald Rufus

Service Provided:

Garage Door Opener Install

Product:

Broken Garage Door Spring Repair

12/31/2018

Port Saint Lucie, FL

Review:

First time customer...(referred by friends)...appt set for Sunday, Dec 30 between 9a and 11 a. Tech Garrett Fitch called 20 minutes ahead to let us know he was on his way. Arrived 9:15a. Explained options for replacement parts and warranty coverages. Prices were fair. He went to work, replacing parts, realigning and lubricating door and moving parts...thoroughly explaining to me as he went along. When finished, he tested operation to my satisfaction (and his), cleaned up and removed all old parts. We did the paperwork; paid him, and he was gone in 2 hours. Excellent experience. We are very comfortable with Precision Garage Door. Thanks for coming out on a weekend to fix the problem.

William and Ellen McKnight

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

12/02/2018

Fort Pierce, FL

Review:

Temp door repair ,new door and opener controls ordered .

Wilbert + anita Best

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

11/28/2018

Port Saint Lucie, FL

Review:

Excellent service by the technician Rob; he answered all my questions and now my garage door is working great!

John Melillo

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

11/04/2018

Port Saint Lucie, FL

Review:

The technician explained the issue and repair and provided the best advice for cost savings. Great professional job! I highly recommend this company!

Frank Donas

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

10/23/2018

Port Saint Lucie, FL

Review:

Great Service! Pleasant Tech. Efficient. Thoroughly explained problem. Now I finally understand the physics behind the auto gatage door opener!!

Michael Aquino

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

09/25/2018

Port Saint Lucie, FL

Review:

David made my day! He was knowledgeable and polite. I felt no need to look for another estimate to compare. He installed my new garage door opener quickly and efficiently and I am a very happy gal!

Connie Freedman

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Opener Repair

09/18/2018

Port Saint Lucie, FL

Review:

I called regarding a previous issue that had returned and gotten worse. Rob Stephenson arrived on time and worked hard to diagnose the problem. He was extremely knowledgeable and was able to find a secondary issue, and ultimately the third issue, which was the cause of everything. He fixed all the problems promptly and efficiently. Since the service call was based on the original problem, no fee for a call was charged. The parts were under warranty and thus no charge as well. However, the warranty for labor was now out of warranty. But Rob was able to confirm that the repairs were as result of the first request which was under warranty at the time. Therefore, no charge for the labor. This is how reputable companies treat their customers and retain them. From my initial first call for a repair of the original door, where after the pros and cons of keeping and repairing vs buying a new door, to my decision to buy. This company has treated me excellently, with deals so good I replaced my entire system, door, opener, etc. I have referred them to my neighbors and will always use them in the future.

George Traveis

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Install

09/17/2018

Fort Pierce, FL

Review:

Service man did a great job, very knowledgeable fast neat and clean. Would highly recommend.

Bruce Newbold

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

09/11/2018

Port Saint Lucie, FL

Review:

I'm a previous customer and very satisfied with the work and service we received. The problem was fixed and an inspection showed other items that needed to be corrected. All service completed in one visit.

Geoffrey Wade

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

09/06/2018

Port Saint Lucie, FL

Review:

Technician was very professional. My garage is now very quiet. I love it.

Faye Linton

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Opener Install

09/05/2018

Port Saint Lucie, FL

Review:

$485 opener was installed Aug 26, 2018 on my single car garage door, to replace existing opener that was binding somewhat on left side (causing safety mechanism to return door back up). Installer indicated the sectional bar was weak and would be better to replace with single one piece bar at $135, not in stock (I decided to go with full opener install, which was in stock in installer truck). The force setting was set higher on new opener, however noisy door "binding" continued/worsened (only the high force setting kept opener "pushing" the door down on the last pane). I closely inspected the right channel last night and found the OBVIOUS binding reason - the channel was visibly opened out at a joint point, causing the door wheels to partially stick at that channel joint, I simply closed the channel back with a pair of pliers (30 seconds) and now door is quiet and binding is almost gone. The installer should have inspected the right channel before selling me a $485 opener (common sense would dictate that binding is almost always a "channel" or "wheel" issue, not an issue with the straight sectional bar at the top). By the way, the binding problem started right after a prior installer from this company replaced the spring, which had broken. There was never a binding problem prior to the spring replacement by this company on June 25, 2018. The two installers (spring & opener) were courteous and professional, but after a $388 (Spring) + $485 (opener, likely unnecessary) I feel almost scammed.

Leo Miranda


Response:

Leo – Thank you for taking the time to review our recent service in your garage. We apologize if we may have overlooked a damaged channel in the track of your door during either of our service visits to your home. We also regret we weren’t able to identify any issues with your opener during our first call for service. It isn’t necessarily uncommon for an opener to become damaged when it is used in conjunction with a failing, weakened or broken spring. During our most recent visit we found that the force settings weren’t programmable on your opener and that binding was occurring in your multi-piece rail. Our service technician also noted that the door had been painted which can add considerable weight to the door and exacerbate these types of symptoms/issues. We always strive to achieve 100% customer satisfaction and wholeheartedly regret if we may have missed the mark. We will look to this experience as a teaching opportunity to improve the thoroughness of our team’s door inspection process along with our communication with our customers. We appreciate your business and look forward to serving you again in the future if needed.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Opener Repair

08/28/2018

Port Saint Lucie, FL

Review:

Very prompt service. We received a call prior to the technician coming to see if the time was still convenient for us. The tech. was knowledgeable and friendly, explained our needs. He did not try to sell us something that was not needed. Told us of potential future needs. We will not hesitate to call if we have any problems in the future.

Brad Mason

Service Provided:

Garage Door Opener Repair

Product:

Broken Garage Door Spring Repair

08/24/2018

Port Saint Lucie, FL

Review:

An excellent job was done professionally and promptly. The technician was on time, explained what needed to be done and completed the job in about an hour.

Domenic Campanella

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

08/18/2018

Port Saint Lucie, FL

Review:

I Googled s garage door place and they were the only one open 24-7. All others closed. The damages were done in the morning and the rep came in the early afternoon. That was avplus.

Fran Nosek

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

08/15/2018

Port Saint Lucie, FL

Review:

Quick arrival,clean and professional teck would use them again

David dickey

Service Provided:

Garage Door Opener Install

Product:

Opener

Garage Door Opener Install

08/03/2018

Port Saint Lucie, FL

Review:

Tech was right on time, called 15 min before arrival. Very friendly and knowledgable of the equipment. He finished quickly, and even cleaned up!

Rich Thiboutot

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Opener Repair

07/28/2018

Port Saint Lucie, FL

Review:

David was our technician. He was very polite and knowledgeable. He explained everything he was going to do.

Dianne F

Service Provided:

Garage Door Opener Repair

Product:

Rollers

Garage Door Opener Install

07/03/2018

Port Saint Lucie, FL

Review:

The technician was one of the best I have dealt with since moving to Florida. He called ahead and was on-time. He was courteous and professional. And completed the job in the time estimated. Very satisfied with his work.

Peter Dion

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

06/30/2018

Port Saint Lucie, FL

Review:

This is the second time that I've used Precision Door Service. I called them to check/repair work that had been done back in April 2018 by Technician Chris G. Frankly this technician IMHO provided little attention to detail. There had been issues that I documented on Google Review at the time of initial installation of new rollers, springs, cabling and opener. Also a keypad was purchased and installed. My problem was the door was not opening or closely freely and smoothly. The keypad had been installed on outside garage wall. It was installed about as un-level as it could have been. The Technician that came today, (6/30/18) was Jeremy R. IMHO he was professional and knowledgeable as demonstrated by his ability to see the issues I was seeing and making the proper repairs. He was able to see the poor, un-level installation of keypad. He was able to see the way the door was not opening or closing smoothly. He apologized that these items were not corrected at time of install in April 2018. This review would have been a "5 star" rating but only for that I was charged $79 for which I paid. I was told this was for "service-call". My thought is if it wasn't done right the first time and I'd paid for this "poor installation" then why would "I" as a customer be charged again. If it would have been done right the first time I'd not needed a service call...or am I missing something??? Once again, thanks to Jeremy R. as he did do a good job.

Paul Markum


Response:

Mr. Markum – Thank you for taking the time to respond to our customer satisfaction survey and opening a dialogue with us in order to address your concerns. We have since reversed the service-call charge which should not have been applied to your recent service. We trust this resolution was to your satisfaction and we want to thank you for choosing Precision Door Service. We appreciate your business and hope you will choose us again to serve you in the future, if needed.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

06/21/2018

Port Saint Lucie, FL

Review:

was courteous, explained everything and suggested what needed to be done and then did them.

Jan Lendak

Service Provided:

Garage Door Opener Install

Product:

Garage Door Repair

06/19/2018

Port Saint Lucie, FL

Review:

It was a very nice experience. The Technicon called when he was on his way, on time and was really great about explaining what needed to be done and what he was doing.

Jack Swader

Service Provided:

Garage Door Repair

Product:

Our Average Rating

With 51919 Reviews

  • 5 Star (95.7%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

View All USA Locations

Indian River County Locations:
St. Lucie County (772) 408-1150 203 Reviews
Vero Beachside (772) 562-1028 180 Reviews
Vero Mainland (772) 564-9123 6 Reviews

Precision Door Service of Indian River County

For this location's local site visit:

This location is owned and operated by:
B.J. Denton

Precision Door Service of Indian River County

132 Tomahawk Drive, Suite A
Indian Harbour Beach FL, 32937
License: gr38
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