Precision Garage Door of Ft. Wayne
Has Received 296 Reviews in:
Fort Wayne
Average Rating: 4.88
Garage Door Opener Repair
Fort Wayne, IN
He came early, did the job quickly and well, was curteous, and answered all the questions for the home owner.
Alva Lengacher
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Fort Wayne, IN
Friendly and informative technician. Job completed in timely manner. excellent service. 5star
Teresa Croteau
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Fort Wayne, IN
Replaced motor, and they were very fast, came first thing in the morning as promised. Our installer, Kyle, was very professional and gave us options to either replace a stripped gear or get a new motor. Have used Precision twice now, and don't see any reason to go anywhere else.
Harry Jones
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Fort Wayne, IN
Professional, courteous, explained everything well.
Janet Schafer
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Fort Wayne, IN
I was extremely satisfied with the technician that came to my home. He was very polite and explained everything in detail. He also was early and completed the installation very efficiently. I would definitely use your company again as well as recommend you to others.
Elizabeth Loshe
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Fort Wayne, IN
I come back to Precision because of the quality of the work that you do. I have the sticker in my garage. The technician you sent was professional and knew exactly what he was doing. Would recommend him and Precision to anyone. I rate the visit 6 stars out of 5.
Chris Colclesser
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Fort Wayne, IN
I chose Precision because of the wonderful reviews on the website. Kyle was my service technician. What a wonderful young man. He was professional, nice and made recommendations not pushy sales suggestions. I very much appreciate his honesty and integrity. A simple door eye adjustment fixed the door closing issue. Kyle then adjusted the springs, balanced the door and lubricated both of my garage doors. I will be using Precision Door Service in the future and requesting Kyle.
Deb Steeg
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Fort Wayne, IN
The service man, I think his name is Kyle, was excellent. He arrivesD on time, was courteous and pleasant, and found the problem immediately. He also doubled checked the setting and reset it to the correct position. I was very pleased with the service
Jane Relue
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Fort Wayne, IN
Torsion springs broke on Sunday. Made an appointment in the website for Monday morning. Technician Steve was prompt, courteous and efficient.
Scott Lahren
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Fort Wayne, IN
Kyle was my service tech. He was very professional and personable. My father in-law handled the service appointment and was impressed with him. I would have no problem referring your services. Thank you.
Tim Piekarski
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Fort Wayne, IN
Great job and fast service!!
Cody Perrott
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
Fort Wayne, IN
Excellent service. Very professional and honest technician. Highly recommend !
Tj Charland
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Fort Wayne, IN
Kyle quickly assessed all of the issues with the door and communicated the options which enabled us to make the best choice for us. The work was done in a very timely manner and Kyle showed us all he had done as we checked the door's operation. Very friendly service!
William Darrah
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Fort Wayne, IN
Great Service, timely, efficient, and gave me real world advice from a service industry that I know little about. Thanks for you help
Kyle Neumeier
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Fort Wayne, IN
Fast, efficient service. I truly appreciate the explanation of choices in products and services. New sensors were installed. Thank you!
Cindy Barton
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Fort Wayne, IN
Service was great, fast and cost less than another vendor. They gave me a choice of several two-hour time windows in the same day. My door was fixed within 2.5 hours after my call. The technician checked the rest of the door for other issues, and was knowledgeable and professional. Video on the site about spring replacement was very helpful.
Natalie
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Fort Wayne, IN
Steve was very friendly and knowledgeable. He walked me through what service needed to be done to our garage door keep my family safe.
Courtney Dunker
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Fort Wayne, IN
Wonderful job prompt and on time! courteous
Tom Corron
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Fort Wayne, IN
Very impressed with Steve. He was punctual and professional. Went through my options and was very helpful. Based on this initial experience with Steve I would recommend Precision Door!
James Rude
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Fort Wayne, IN
I was very satisfied with the service provided. I would definitely use Precision in any future garage door repairs.
Tashon Howard
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Fort Wayne, IN
Bait and Switch The technician was very forthright and respectful and was in a rough situation. The quote I received was for the standard springs. The technician informed me that his branch is out of them but would discount the more expensive springs. After the discount and his best efforts I was given a price 350 which was 100 more. It was Saturday and I had to get the job performed so I accepted the terms. The technician did an excellent job and was very helpful. Still at the end of the day, if the company is out of the standard springs then the sales people who take the calls should share that information. If I had known, I would had called the other garage door providers to come to my house on Saturday.
James Hardin
Response:
James - Thank you for taking the time to respond to our customer satisfaction survey. We aim to have fully satisfied customers and regret if we may have missed our mark. We appreciate our continued dialogue and trust that the resolution provided has been to your satisfaction. We don't bait and switch and we'll look to this is a teaching opportunity for our team. Thank you for your business. We look forward to serving you again in the future if needed.
The Precision Team
Comment:
I received a call from Jerry and we had a very good conversation. In fact, every interaction with the precision door employees have been very professional. Jerry noted that when their stock is depleted of the standard springs, the higher grade springs are provided at the standard price. Precision Door is refunding the difference in price I paid. I am 100% satisfied. Obviously my initial experience was the exception because first thing Monday morning I was contacted and the issue was resolved.
James Hardin
Comment:
I received a call from Jerry and we had a very good conversation. In fact, every interaction with the precision door employees have been very professional. Jerry noted that when their stock is depleted of the standard springs, the higher grade springs are provided at the standard price. Precision Door is refunding the difference in price I paid. I am 100% satisfied. Obviously my initial experience was the exception because first thing Monday morning I was contacted and the issue was resolved.
James Hardin
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Fort Wayne, IN
Steve is awesome. All fixed. Super timely and would recommend to anyone. Thank you for your great service. 5 stars out of 5.
Darlene Neireiter
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Opener Repair
Fort Wayne, IN
I really didn't pay attention to your website except for phone. Your company's name was what I was looking for. We had bought from you in Ohio, years ago. So when I had a problem with my door, and it was also your company, I just made a call.
Linda Williams
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Opener Install
Fort Wayne, IN
Very Good and Quick and Professional
Jim Davis
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Fort Wayne, IN
Steve came in was friendly and got right to work assessing the situation. Told me what he thought was the best approach and gave me a couple of other options. He got started and after a short while my garage door was working again and the worn parts had been replaced.
Jim Pusateri
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Fort Wayne, IN
This guy is good and professional, he knows what he doing and cool man. Thanks for your service
Cesar Velasquez
Response:
Cesar - Thank you for taking the time to review our recent service. We appreciate you sharing such kind words regarding our service technician, Steve. He's an asset on our team. We would love to know what we could have done better to receive a rating higher than 1.00 Star. Thank you in advance for your time. We appreciate your business and look forward to serving you again in the future if needed.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Fort Wayne, IN
Dakota did a fantastic job. I appreciate Precision door for coming out the same day because I am leaving town on business.
Ken Hughes
Service Provided:
Garage Door Repair
Product:
Cables
Broken Garage Door Spring Repair
Fort Wayne, IN
I am happy
Cody Trotter
Service Provided:
Broken Garage Door Spring Repair
Product:
Install Garage Doors
Fort Wayne, IN
Great service and done quickly in extreme cold.
Nick Marusiak
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Fort Wayne, IN
Great service! Worked very quickly and explained everything to me.
Chelsea Horton
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
With 103,112 Reviews
For this location's local site visit:
This location is owned and operated by:
Jared Belyew
Precision Door Service
3404 Metro Park Dr. N, Ste CFort Wayne IN, 46818
