Precision Garage Door of Virginia Beach
Has Received 227 Reviews in:
Virginia Beach
Average Rating: 4.93
Garage Door Repair
Virginia Beach, VA
The lead technician was as well qualified as any tech we have had at our home! He knew what he was doing! He gave me a complete estimate before starting the work. NOW I'M GOING TO SELL ONE OF MY CARS TO PAY THIS ASTRONOMICAL BILL! I STILL HAVEN'T TOLD MY WIFE HOW MUCH THE AMOUNT WAS!
James Novelli
Response:
James Novelli, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Virginia Beach, VA
Service from Precision is always outstanding! Never have we been disappointed with the products or the service. The technicians are always personable and professional. We always call Precision when we need a tune up or anything to do with our garage door. Excellent business with outstanding people!
Brooke Smith
Response:
Brooke Smith, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Garage Door Repair
Virginia Beach, VA
Great service call! Technician came early (w/our permission); assessed the problem quickly, and completed repair expertly and in a timely manner. Very personable too! Nice to have a service technician who is professional, knowledgeable, and obviously takes pride in his work. He represented your company very well.
Nancy Hines
Response:
Nancy Hines, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Virginia Beach, VA
This was a tune-up. The service was excellent. Brian, our technician, was amiable, informative and professional. The price for the tune-up was just right. I asked for an estimate of the cost of repair in the event of a catastrophic failure and was given that too.
Francis Drumm
Response:
Francis Drumm, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Brian.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Virginia Beach, VA
Clint has great customer service and did a great job. I would definitely recommend this company to a friend!
Brittany Hendrickson
Response:
Brittany Hendrickson, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Install Garage Doors
Virginia Beach, VA
Love this company, always ready to assist me & take care of my problems.
Ena Vazquez
Response:
Ena Vazquez, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Repair
Virginia Beach, VA
As always, my husband and I were well pleased with the quality of service we received today. Our technician was personable, knowledgeable, and in every way good at what he did. He is definite asset to your company.
Gloria Cook
Response:
Gloria Cook, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Opener Repair
Virginia Beach, VA
Efficient polite and right on time. These guys are the best!
Linda Kenney
Response:
Linda Kenney, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Garage Door Repair
Virginia Beach, VA
Because I liked the tech, Garth
Dennis Phillips
Response:
Deniss Phillips, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Garth.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Install
Virginia Beach, VA
Very satisfied with appointments, installation and price. Quality of workmanship was great too. Jeff Masters was a pleasure to work with.
Tom Coburn
Response:
Tom Coburn, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Virginia Beach, VA
The service performed was not mentioned in the preselected drop-down, but your system does not allow a different comment without choosing one of your options. It was NOT a repair. The service consisted of a garage door "tune-up", The technician was knowledgeable and courteous in the brief time he spent at my address. I don't believe the service rendered could be considered "gorgeous", although it was respectable. I was not pleased, however, that the company obviously expects its technicians to also act sales people
C. Shannon
Response:
C. - Thanks for your opinion of your recent tune up. I agree with you, a tune up is not gorgeous. I do hope that the tune up did it's job of quieting the normal squeaks in an un lubricated door. We appreciate your business and will look forward to serving you in the future if needed.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Virginia Beach, VA
Pleasant, punctual and efficient. Service just done today. Garage door works fine.
Lee Adamson
Response:
Lee Adamson, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Install
Virginia Beach, VA
On time, quick service, and very helpful! Give 5 stars! Just moved in, needed a coded outside door box placed also new remote.
Charlotte Overcash
Response:
Charlotte Overcash, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Garage Door Repair
Virginia Beach, VA
Great service. Arrived on time. Carefully explained what was wrong and how he would fix it. Also let me know what may need to be fixed down the road. Very professional.
Mike Larock
Response:
Mike Larock, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Virginia Beach, VA
Outstanding service. Your technician, Mr Rob Shrieves, on the day before the work to be performed, made an onsite inspection, identified the problems, and told me exactly what parts had to be replaced .He then showed me several options that I could choose from. After making my choice, we scheduled the work for the following day. Mr Shrieves arrived as planned, and the work was performed in a timely manner, and everything Mr Shrieves said that he would do was accomplished . He virtually overhauled the entire operating system of the door. Mr Shrieves was courteous and very much the professional. The garage overhead door works perfectly.
John H. Lohndorf
Response:
John H. Lohndorf, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Rob and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Garage Door Repair
Virginia Beach, VA
We were very pleased with Precision. The spring on our garage door broke on Sunday morning and we were unable to get the door open manually. We found Precision on-line and called their emergency number, we received a return call within an hour and were told a repair man would be out between 3 and 5 that afternoon. At 3 we received a call that he was on his way and that he would be at our house in 30 minutes, he arrived at 3:30 and replaced the springs and opener motor, which came with a lifetime guarantee, gave me maintenance instructions and was done by 5:30. I did not have to pay a premium for Sunday service and Clint the repairman was very professional and helpful. The price was not inexpensive but I felt we did receive a good value.
Dan Cott
Response:
Dan Cott, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Garage Door Opener Install
Virginia Beach, VA
I got a great deal on a exterior key pad through Angie's List. Scheduling an appointment with Precision was excellent and on the day of the service call, Nick called ahead to ask if he could arrive early. I've never had a company arrive early and normally I'm surprised if they show on time. Nick installed the equipment quickly and efficiently and my Wife told me Nick is a cool guy. I'd give 5 stars, but I don't like the price of an additional mobile remote opener for $54.00, but that's just me.
Jim Schellenberger
Response:
Jim Schellenberger, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Virginia Beach, VA
Rob was excellent - many thanks to Shannon for the recommendation.
Bruce Hutchison
Response:
Bruce Hutchison, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Virginia Beach, VA
It is pretty bad when you hire a company to come in and install a key pad and the first thing they do is look at your garage doors and immediately tell you what is wrong with them and use scare tactics to get you to spend $500 to $650 to fix everything they say is wrong. Had to stop him and tell him he was hired to install a key pad.
Nancy Clemens
Response:
Our technicians are trained to always inspect a garage door system upon arrival, and to let the customer know if there are any issues that should be handled. This is done to ensure that we are not leaving a garage door in a dangerous state as well as ensuring that at the very least, the customer is fully informed. A large majority of the doors pass with flying colors, but unfortunately there are some that should have some work done to prevent future issues - both large and small. I'm sorry that you felt it was a scare tactic. Our technicians would never intentionally try to frighten a customer. We believe in being very forthright and honest regarding the condition of your door, although sometimes the news is not what the customer was hoping to hear. Our office manager is always available to discuss your experience. Please feel free to call Shannon at any time if you would like to further discuss our visit to your home.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Install Garage Doors
Virginia Beach, VA
Although I have not made a final decision yet, my experience with Clint today was 5 stars! He was thorough, professional, and answered all my questions. There was no pressure to choose a certain product, and I was left feeling confident that I would be making a wise, sound investment to purchase a new door with Precision.
Cindy Kube
Response:
Cindy Kube, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Clint.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Virginia Beach, VA
Thank you so much for your quick response in solving our home inspection issue with the garage door! Your help via the phone with a call back from your technician, to setting an appointment, arriving on time and fixing what was needed is much appreciated! I will definitely call your company again!
Cathy Kahn, Realtor, The Real Estate Group
Response:
Cathy Kahn, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Install
Virginia Beach, VA
Nick was prompt, professional and courteous. Instruction on setting up remotes, wall mount and vehicle universal remote was simple. Will recommend Precision to all my friends!!
Gene Wylie
Response:
Gene Wylie, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
Virginia Beach, VA
Great customer service Garth Cooper was our technician he explained everything to us and made us feel very secure with the repair that he was doing. Garth was very professional when he was done he clean up and my garage door was operating perfectly. Thank you Precision Mrs. Jackson
Edith Jackson
Response:
Edith Jackson, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Garth and his work.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Virginia Beach, VA
very timely and precise in their solution to the problem
Scott Ayers
Response:
Scott Ayers, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Opener Install
Virginia Beach, VA
Excellent job done in a timely fashion. Very personable technician with full, concise explanations and answers to questions. Very satisfied.
Gregory Dean
Response:
Gregory Dean, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Repair
Virginia Beach, VA
The service was right on point and the technician very helpful and informative . We had a security situation and I would recommend your company 100.
Anne Pitt
Response:
Anne Pitt, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Broken Garage Door Spring Repair
Virginia Beach, VA
I would highly recommend precision door. I had broken spring and Clint came out on Sunday and fixed the door very quickly. After talking to Clint about my options and the cost and benefits of each, I went with the lifetime warranty on the rollers, springs, and cables. Just with those replaced, the door has ran quieter than I have ever heard it. Clint was great and very knowledgeable and kept me updated throughout the repair. He showed me how to perform maintenance of the springs and rollers and what kind of lubricant to use. When the dispatcher told me a 2 hour window, I was expecting the tech to come closer to the end time, he actually showed up a few minutes before the window which was an added bonus of not having to wait around. Another benefit was seeing how fully stocked the trucks are, it was great knowing that he had all the parts on hand and we were talking about the current opener and replacing it eventually, he showed me the 1 piece rail belt drive on the truck(In my opinion, that was above and beyond then just showing a brochure). After seeing the one piece rail compared to my 3 piece, I am sure the next opener I buy is going to be from precision, and he said that the opener has a lifetime warranty as well(added bonus). I found precision door though homeadvisor.com with 5 star ratings and at the top of the list, with the service and expertise I experienced that day, I have no doubt why they repeatedly get 5 stars.
Josh Leclear
Response:
Josh L, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Virginia Beach, VA
Rob Shrieves did an outstanding job in getting my garage door operational. Appreciate his great work.
Lois Bartel
Response:
Lois Bartel, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Rob and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Virginia Beach, VA
Rob explained clearly what needed fixing. He was friendly and courteous. Door needed new springs and wheels.
Charles Glisson
Response:
Charles Glisson, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Install Garage Doors
Virginia Beach, VA
Jeff was very knowledgeable. Really put me at ease for this big project.
Dawna Wilson
Response:
Dawna Wilson, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Jeff.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
With 103,112 Reviews
For this location's local site visit:
This location is owned and operated by:
Scott Kale
Precision Door Service of Hampton Roads
320 Cleveland PlaceVirginia Beach VA, 23462 License: 2705 128401