PRECISION GARAGE DOOR SERVICE OF FORT MYERS

We LOVE our new Garage Door! Precision was quick to come to our home, take measurements and help us find the door that met our goal and budget. While they weren’t up front about the wait time for our door (3 months), the wait was totally worth it and installation was fast and done right!

Arthur Stoddard

Travis did an excellent job! I am glad we chose Precision. Travis was very knowledgeable, professional and knew exactly what our garage door needed.

Anita Tosser

Called for a service issue. Travis very quickly diagnosed issue as a bad circuit board in our 18 year old opener. I opted to get a new quieter belt drive unit. He had it installed, working and synched with our cars in a very short time. My wife even called the company after Travis left to complement them on his performance. This is our second service from them. We started using them because of a service call they made to our next door neighbor. "Nuff said"

Ed Cure

Jason ,did a good job explaining the difference between all the different opener’s and features Then had installed in hour and half .

Jeff

Mac did our garage door repair. We give him a 5 for his work, efficiency, knowledge and friendliness. He replaced cables and the springs after I made a mess of the door by putting the door down on the trash can. Also the charge was very reasonable. We chose Precision from an online post and we are very happy we did.

Bernice Ford

Service staff was very punctual. Very friendly. Explained a couple options for repairing garage door and the costs. I will call this company for any future garage door needs.

Paul Miller

Excellent service, prompt arrival, repair completed to full satisfaction. Professional technician and a "people person" who was informative on repair and on likely future problems with recommendation for solutions without any "hard sell." Would gladly use the company again.

Stephen Moore

Just like to commend Precision Door and Jason Mccray for easy accessibility to get a quick appointment. He did maintenance check on my garage door I was concerned about some noise its been making recently. Three years ago they replaced the springs in my garage door same day that I called, as we were on our way out on vacation. Jason was very professional explained what our options were and we will need a new motor in the future but now it is still working. We Appreciate his truthfulness and commend Precision Garage doors for their excellent customer service Technicians like Jason. If you have a problem with your garage door I highly recommend Precisison Garage Doors.

Barbara C.

Everything went well from the first call to the visit from the technician..problem tended to within 24 hrs..& explained thoroughly..very satisfied. Definitely a 5 star rating from me..won’t hesitate to recommend to others..

Donald Poehailos

Was given a time to expect installer. He called earlier and asked if he could come now. That was great. He quoted a price for unit i had looked up on consumer report and was a fair price. Completed work in time frame he quoted. Was efficient and professional. Prepared bill and accepted $50 online coupon professionally. Outstanding job.

Donald Wilkinson

Awesome service and fast.

Joe Flores

Mark was prompt,courteous, professional & Very knowledgeable. Took time to discuss The situation & completed task quickly & Efficiently. In short a 5 star rating

Gary Reece

Very good service.

Glen Taylor

Mark represents you very well. Professional, courteous, personable

Kim Lafuse

The representative (Mark Basilotto)was very professional. Provided all repair options and left the choice to me the Customer. Springs, Rollers, and Bearings were installed quickly and as stated. I was involved with the finished repairs inspection and explaination when finished. The Rep took the time to explain maintenance suggestions. I would highly recommend Precision Door for new or repair services of a garage door. I have the quietest garage door (wonderful) with a great warranty. Keep up the great work at a fair price.

Michael Ivetic

Great service

Bob Triplaet

Referral. Excellent service man and job well done

Vincent Zappulla

I called Precision Garage Door at 10:00am this Wednesday morning when I discovered a broken spring on my garage door. The receptionist was both courteous and very professional. I explained my problem and she gave me an estimate for repairs over the phone. She advised me that that was an estimate only and the technician would provide a complete estimate that would be more precise. I said I would proceed and arranged for the technician come on Monday, 5 full days away. I explained that my car was trapped in my garage and could she see if there was an earlier appointment. She made a call to Joe the technician to see if he could squeeze me in earlier. Joe was 15 minutes away and said he could come right now. I was elated. Joe came in twenty minutes and explained my options. We agreed to the repair and the price and Joe got write to work. Forty minutes later we were back up and running with a complete service to my door. Joe's work was professional and very clean. I highly recommend Precision Garage Door!

John Gatecliff

Thought your advertisement was factual.

John Pasquale

Mr. Pasquale we thank you for your business. I looked at your invoice and saw you had quite a bit of work done. After receiving your review I reached out to you to get a better understanding of whether or not you were 100% satisfied with your service. Whenever service isn't 5 star-worthy, I reach out to learn what we can do to make the process better for the next time. I have called twice and was not able to reach you. I would love to discuss this further with you and see if you were satisfied and happened to choose the wrong star rating (happens from time to time!) or if you were not happy I would like to hear your feedback as to how I can make this a better experience for you and all of our future customers. Thank you. Jason, General Manager

The Precision Team

I received a courtesy call from Gilbert and Dodson telling me when they would arrive to install the replacement garage door, door lift and controls. They arrived on time and and reviewed what they were going to do, and actually made a suggestion that saved me a bit of money. They got right to it and a few hours later the job was done. The fit is perfect and the finish on the door looks great. It is a great addition to the home. Gilbert and Dotson were courteous and professional. When the job was completed they went over the operation of the door and all controls. Excellent overall experience.

Larry L.

Faulty switch replaced and door serviced. Promp scheduling. Technician was very helpful.

Raymond Gaspari

Mark told me up front I would have to contact the company that installed my door. If he repaired the door it would be very expensive. VERY HONEST

Bill Bush

Excellent service. Technition arrived on time, problem was fixed in a few minutes and he was very professional. I recommend Precision Garage Doors!

Paul Vaccari

I chose Precision initially because of the high praise from your customers on your website. Alex was my technician and he was so professional, explained my options for repair, and spent extra time getting my remotes and keypads synched as well as lubricating all of the hinges, rollers and springs on both doors. Prompt, courteous and efficient service. Thank you!

Jan Martin

The technician was professional and courteous. Did an inspection of all garage door components and presented an evaluation. Call was for a specific repair to the controller board. Call center indicated that the repair would cost $175.00 plus a $49.95 service call. Web site indicated that if any repair was performed the service charge is free. When the technician arrived the cost for the repair was $225, plus $49.45 for the service call, but they have a special to waive the $49.95 for repairs over $100. So it looks like the service fee was just added to the part. I am sure it was an honest mistake, but suspicious.

Bruce Westergren

Bruce – Thank you for taking the time to review our recent repair in your garage. We aim to have fully satisfied customers and regret if we may have missed our mark. We apologize if there may have been any confusion with the prices that were quoted. We will look to this as a teaching opportunity for our team to improve our communication with our customers in the future. We appreciate your business and look forward to serving you again if needed.

The Precision Team

Mark was very professional and explained how to best remedy my situation when he came to my home. The call center didn’t have a clue and clearly was reading from scripted answers.

Sharon Nelson

Sharon – Thank you for taking the time to review our recent service. We appreciate the kind words you’ve shared regarding our service technician, Mark. He’s a tremendous asset on our team. We are always aiming to have fully satisfied customers and regret if we may have missed our mark. We will look to this as a teaching opportunity for our customer service team to serve our customers better in the future. We appreciate your business and look forward to serving you again if needed.

The Precision Team

Alex was an amazing technician. He diagnosed my garage door opener issue and helped me pick an affordable option for replacing it. The new install was done very well. He also explained what should be done for garage door maintenance in an easy Manor. Thanks again.

Logan

Alex was excellent. Very skilled and efficient.

Ross Welsh

Mark was very helpful and knowledgeable! Told me exactly what needed to be done with a quote and no hidden fees. Wouldn’t use any other company!

David Masone

Very professional, courteous and quick

Sam Martin