PRECISION GARAGE DOOR SERVICE OF NORTHERN KENTUCKY

Brett Sackenheim was prompt, knowledgeable and efficient. He diagnosed the problem quickly and gave me several options on how to proceed. I am very satisfied with the outcome and recommend him highly!

John Danahy

The service was fast and efficient. We are so pleased with how it turned out. Thank you!

Jennifer Mansu

Brett was excellent. He was very professional and very personable. He finished the job, but I didn't like the location of the button. He stopped loading up and came and moved the button for me. I could not be more satisfied. Thanks Brett and Precision!

Joan Dunhoft

Brent did a wonderful job! He addressed our problem and quickly took care of it. Would definitely recommend him. He was also very kind!

CL

Brent arrived on time and fixed our garage door in a very timely manner. He was very professional. He even showed me where the built in garage door opener in my car is that I didn't even know about! I highly recommend Precision door!

Jeffrey Tye

Jake was extremely knowledgeable and very friendly

Marge Murphy

Performed as they said they would. Had a competitive price. Were on-time and cleaned up after they finished, including removal of debris from the framing. Good work. Will be glad to recommend your firm.

Shad Sletto

My spring broke at night and I never had a problem with my door before so I googled first thing in morning. Came across precision door and called. They got me in latte that day. My technician Brett was awesome. Very nice calling ahead of time actually twice. Showed and was very professional. He did tell me though I had to replace my door and that they could to do it the next day. Came back out and put it in and was quick too. I highly recommend this company because first hand the customer service has been the best and just overall taking care of the situation too.

Renee Fry

Awesome service! Showed up in less than 2 hours of me calling to schedule an appointment. Parts were on the truck and my problem was solved right away.

Jeffery Bley

Did a great job presenting the product and options.

Ed Contessa

I was very pleased with Matt and the professionalism he displayed. He was very courteous and explained everything in great detail on what he was recommending to correct the issue I was having with my garage door. In addition, he kept me well informed as to when he would coming to do the repair. My only question and this could have been an oversight, which is no reflection on Brett service/professionalism, but was surprised by military discount of $20 on a a $1508.84 repair. Once again, thanks for doing an excellent job. Sincerely Lowell

Lowell Slaughter

I was impressed with the same day service and Brett Sackenheim the technician that did the repair. He was very nice and very good at his repair work. He did forget one of his tools at the house - a flat metal file. Whenever he is in the area, he can make arrangements for picking the tool up. I think he is a good employee for Precision and will someday be in charge. Go Brett!

Eric

Very quick service. The technician was very pleasant and competent. I would highly recommend. 5 stars

Dan Smith

Friendly. Did exactly what was asked. Garage door is working and pricing options were presented allowing for various levels of repair. I would recommend and call again for future issues.

Mike Campo

I purchased a door and opener several months ago and had a hardware failure. I contacted precision and received immediate response to my home. The door was temporarily repaired while a part was ordered. They came this morning and did a fantastic job - I highly recommend them to anyone. And yes they stand behind their warranty and are very honest which is rare these days.

Keith Long

He came out to inspect garage door to make sure the spring in adequate since I just installed insulation on the doors. New build, contractor installed a very small opener which may not last very many years. Door was said to be balanced and working as it's supposed to. He gave me some ideas so when I need replacement.

Tim Bailey

Great service from a great company. Called to tell me when they would be there. Showed up on time and did a professional job!

RANDY DOSIER

The team that came out to evaluate my garage door issues was great. The install team was incredible. Great personalities. However, they didn’t hit their 2 hour window. Weren’t really close at all for on time. Things happen. I’m not upset. Next time though I recommend letting the customer know it’s going to be much better and tell them they can run some errands if they need too. I appreciate the reduction in the billing. But I lost my entire day.

Rob Poe

Rob – Thank you for taking the time to provide us with a review of our service. We appreciate the kind words you’ve shared regarding our service technicians and installers. Frank, Rocco and Ronnie are tremendous assets on our team. We always aim to have fully satisfied customers and regret if we may have missed our mark. We will look to this as a teaching opportunity for our team to better serve our customers in the future. We appreciate your business and look forward to serving you again if needed.

The Precision Team

This was absolutely spectacular, and that would be an understatement. I called at 8:30pm on Labor Day thinking this would take a week or so to set up. Someone answered. 2 very professional service technicians came out and installed the garage door opener the next day at noon. Initial phone contact to installation was less than 24 hours. AMAZING. You could write the book for the entire industry on how to handle customer service.... fantastic experience. Thank You.

Steve Decorte

I was happy with your work. Thank you Patti

Patty Rust

Jake was fantastic, we had an emergency situation and he was willing to bend his schedule to get things fixed. He didn’t over sell or pressure us on upgrades to the repaid, he was timely and curious. Fixed the problem quickly and cost effectively.

Adrian Suttle

Kevin was very professional and friendly. He inspected and repaired rollers and srings inside of an hour.

Gary Kincaid

The technician was on time and professional. The garage door was inspected quickly and the spring tension was adjusted as requested. The door balance was not enough for me, so he quickly adjusted further to my satisfaction. I wish he had mentioned that there was a $15 coupon available on the website - it would have saved me a few more dollars - I'm retired so I try to save where I can. Look for a coupon on the website before you get the service performed!

Steve Schmidt

Service Techs came early, but called to see if that was OK. Fixed the door fast. Works now like new, after their repair. Friendly. I like the texts confirming who the technician will be on the call. Nice working with these folks.

Cindy and Chris Niehaus

Very pleased with our technician Kevin Villa! He was courteous, knowledgeable. the new garage door works perfectly. Definitely the place to go if you need anything done with your garage door. Quick service and fast response. Thank you

Djeynaba Ba

Terry White was friendly and professional. Explained the problem and gave me two solutions. Repair old door opener or install new one. We chose to install a new one due to the age of the old one. Terry installed it quickly and explained how the remotes worked. We were very satisfied with the work completed.

Karen Martin

Ray and terry were great. Knowledgeable courteous and prompt. Thank you all for the help Jan Hopper

jan hopper

Technician was excellent. Explained all of my options very well and did a great job fixing our door. Very professional. Was on time. You have a new client for life.

Don Baker

Terry was very professional and knowledgeable. Precision Doors are my go to garage door guys from now on.

Shaun Hale

Wonderful Man.He explained everything to me before he did the work.

Ruth Ormes