PRECISION GARAGE DOOR SERVICE OF LAS VEGAS

Greatful for the Service ...Happen to be the Soonest the Company could Come Out to Service the garage out of Two others I attempted to call ..

Samantha Buswell

The technician arrived early, ahead of our scheduled appointment time. he reviewed the operation of our existing door opener and agreed the circuit board had gone bad, (can't understand, the opener was only 19 years old!) and the opener needed to be replaced. We selected one of the new openers he had on the truck and it was installed in about an hour. We were very happy with the workmanship and would recommend Precision to anyone seeking installation or repair.

Kevan Saxton

The service was fast and inexpensive. Mark the service tech gave a complete explanation on what the problem was and what was needed to fix the problem.

Harold Julian

Christmas Eve, 6 p.m.: we couldn't open our garage door. We called Precision. Their repair man got here at 7 p.m., did his diagnostics, and quickly replaced our sensors. Bam. Job done. Problem solved. Great service

Terry Marshall

it was an pleasant experience and Mike was a nice individual to talk to and explained what was going on

Richard Skorniak

the service man explained everything to me when he was finished and he cleaned up after himself. It was only after he was gone that realized I DID NOT GET MY SENIOR DISCOUNT.

Beverly Bowman

Great same day service! Experienced installation technician.

Vincent Jerman

With technicians like Mark Garrison and his just as qualified associate Mark ... Team Precision Garage Door will be listed on my Contacts and will be who I call with any future troubles.

Ellie McMillan

five star. I now have a beautiful quiet garage door. The tech Michael Fresinia was very nice, good worker, knew his job and gave me much information about garage door in older homes

Eilah Cheek

FOR THE MOST PART A JOB WELL DONE, THE BIGGEST DETAIL IS COMMUNICATION AS FAR AS EXACTLY NEEDS TO BE DONE AND EXACT COST UP FRONT SO YOU CAN SEE AND AGREE.I THINK THE TECH WAS WILL? AND A TRAINEE WILL DOSENT TALK ENOUGH BUT HE HAS THE KNOWLEDGE OF THE BUSINESS.

John

Harold came to service car garage door he explained to me what we needed and I agreed with him and and we agreed on him starting the job. I watched most of the installation and he sure knew assembly procedure. I thought the job pricing was very reasonable.

Harold Ross

It had been 10 years since Precision repaired my garage door/opener. That is why I called them now that I needed service again. I am completely satisfied. Service Technician Nicholas Burtz arrived on time, assessed the situation, told us our options, and proceeded to do the needed work. He was friendly and worked diligently. We were confident in Nick's ability. I recommend Precision and Service Technician Nick Burtz.

Patricia Wunder

5 Star service from Michael! He was Prompt, Professional and Friendly. This man is a Great Asset to your company. He replaced my garage door opener springs in a very reasonable amount of time. The price for the service was excellent. Thank you Precision ????????

Ron Herring

Bevin and was Very friendly and professional did a wonderful job and got me a great deal... fix my garage door within an hour of him coming they were quick to arriving and I was very thankful

Jan Young

I called Precision because I found their ad in the Yellow Pages. I chose Precision because of their BBB rating and the fact that they are available 24 hours a day and are usually available within two hours. I was also impressed that they give a senior discount. My garage door opener crashed and I wasn't able to get the garage door open. The technician, Justin, arrived the same evening about 8:30 and had the door open and the new garage door opener installed within two hours. I was very pleased with his service, his attitude and his ability. I would recommend Precision Garage Service to anyone.

Carol Kaufman

On time and professional.

David Wiatr

24 hour service without a Sunday emergency fee is wonderful. The Technician that came out was timely, courteous and swift. Five stars for sure. Thank you.

Laura

The guys were very professional. I give them 5 stars.

M.K.

Technicians Will and Devin were fantastic! Very fast and very friendly service. We will definitly use them again, as we have in the past!

Donna Lehmann

I recently had done what I thought would be repairs on my garage door opener. It turned out that I needed a whole new system with everything included. Nick was the person who did the installing. He is a very hard worker and made sure that everything was done well. We did have some misunderstandings and office manager Marquita handled herself very professionally and resolved the matter to my satisfaction. I would definitely recommend this company to others based on the job they did for me.

Gary Smith

Experienced a problem where my garage door would not close. Contacted Precision and they sent Jay and Austin the same day to determine the problem. The techs arrived early and diagnosed my problem. Major problem was that the door opener, being 21 yrs. old needed to be replaced. Options were provided by Jay and Austin and I selected a new door opener. Both men worked very hard for several hours in the cold, wet evening replacing my old opener. They took time to explain everything from usage, warranties, etc. Both Jay and Austin are a tribute to their business. Definitely will use again and recommend to friends and family.

Karen Sabol

I have no idea how you people got involved. I have had a firm, D&G Garage Door Service, service my door since 2006 and called them at (702) 558-5000 but for some reason, you people showed up. Did you buy D&G out? If so , why did you not have any records of my previous calls? Some of the things your tech. said needed to be done (bearing replacement, etc.) were done in 2013. Your Tech. told me that the springs and cables needed to be replaced and they were the reason for the noisy operation. However, after service the door operation is nearly silent. Future service will be performed by someone else!

Gary Randall

Gary - Thank you for taking the time to review our recent service. We strive to achieve 100% customer satisfaction and regret if we missed our mark. We didn't purchase our previous competitor’s business and regret any confusion you may have experienced. Sometimes we are offered an opportunity to take over a phone number when a competitor stops operating. We may elect to do so from time-to-time in an effort to offer continued reliable service to customers who may have otherwise reached a disconnected line. Although we do not receive any of their past records, we work as diligently as possible to provide quality service to any customer needing assistance with their garage door. Our goal is to always fix a customer’s door right and leave it in the safest operational condition possible. In doing so, we take a holistic approach to assessing the items which fail our 25-point safety inspection, along with the reasons for their failures. We regret any poor communication and will look to this as a teaching opportunity for us to better serve our customers in the future. We appreciate your business and hope to serve you again if needed.

The Precision Team

We called late and they managed to get our door fixed in the evening. This is Great Service!!!

Luis Toro

Mike was good. It was insulting to offer as little as $5 to Seniors. Is that all we are worth for our business?

Vicki Ham

Vicki - Thank you for taking the time to review our service. We appreciate the kind words you’ve shared regarding our technician, Mike. He’s an asset on our team. We aim to have fully satisfied customers and certainly appreciate our seniors. We regret if the 5% senior discount we traditionally extend on labor wasn’t as great as you might have hoped. Thank you for your business. We look forward to serving you again in the future if needed.

The Precision Team

GREAT COMPANY. MIGUEL WAS VERY NICE AND KNOWLEDGEABLE . AND PRICE WAS REASONABLE. JOB WELL DONE . THANK YOU .

Hector Hardin

My house was built in 2010 and have only had one spring on the garage door and never had a problem. The tech come out and try to up charge and tell me I need two spring or he would not warranty his work. I told him the same door you walk in you can walk out and thank for wasting my time.

Terry Artis

Terry - Thank you for taking the time to review our recent service call. We strive to achieve 100% customer satisfaction and regret we missed our mark. We apologize if there was any poor communication regarding the torsion needed to properly balance and safely operate your door. We will use this as a teaching opportunity to improve our communications and better serve our customers in the future. We appreciate the opportunity to earn your business and look forward to serving you again if needed.

The Precision Team

I am a long time resident of Southern Nevada and have seen and experienced many companies rip off customers, offer poor service or have poor technicians. I was impressed with the timely fashion Precision offered to fix my Garage door. My tech Juston was on time. He was genuine and professional. He addressed my issues, offered additional recommendations and did an outstanding Job. WOW, 5 stars for these folks

Blanca Tenhet

5 Star Rating Mark, is a great asset to your Company great personality, professional, knowledgeable about the product and waste's no time.

Mike Riley

The technician was prompt and courteous. He took the time to explain what needed repair and why and showed me the problem. He made suggestions to help me extend the life of my door & opener. Great service!!

Mary Cooper

Quick and efficient. The guys were great!

Rhonda Dunaway