Precision Garage Door of Cincinnati
Has Received 323 Reviews in:
Cincinnati
Average Rating: 4.90
Garage Door Repair
Cincinnati, OH
Thanks for a great job!! And wonderful and very customer-oriented service Tech.
Bill Otto
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Broken Garage Door Spring Repair
Cincinnati, OH
Luke was very polite, kind, professional and caring.
John Jones
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Cincinnati, OH
Technician Brian Payne was efficient friendly and knowledgeable in providing quote for repair and replacement of our garage door and motor
Treigh Brown
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Cincinnati, OH
Friendly, on time, in and out before noon to replace the door and the opener. David explained how everything worked simply, took all the old stuff so I didn’t have to worry about getting rid of it.
Steve Herrmann
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
Cincinnati, OH
Great experience with our Precision Overhead Door technician, Robert! From the service scheduling all the way through to same day repair all aspects of the job were handled as advertised. Technician was personable, reliable, and knowledgeable about the product he was installing and repairing. Overall wonderful experience.
Stephanie Barrero
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Garage Door Opener Install
Cincinnati, OH
I am happy with the services provided to me by Precision. Jake was friendly, timely, and professional. He explained thoroughly what was broken and what needed to be repaired. I hope I don’t need to see him for a while but I would work with Precision again and I’d highly recommend them to my friends.
Tynisha Worthy
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
Cincinnati, OH
Brian was knowledgeable, friendly and efficient. Highly recommend
Ann Wantuck
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Cincinnati, OH
Yep… I’m not happy I was told 3 xs that my garage door would be fully functional after service. It worked the 1st day with a glitch of 3/4 down then up again. It did that all week then it was 1/10 the way down and no closure at all automatically. I called and Jake came out. He was nice. He told me that a new lift would fix it. Another 6-700 dollar fix! Im not happy and I will never recommend this company!
Nancy Thomas
Response:
We are very sorry your experience with Precision was not what you expected, Nancy. Our service technicians are trained to perform a complete 25-Point Safety Inspection before any repairs. The technicians then offer their best recommendation based on safety, cost effectiveness, and value to each individual customer. When we first arrived to service your garage door system, we noted that in addition to the problems the door itself was having, your operator was over twenty years old. Unfortunately, openers do not last as long as most homeowners would like, certainly after struggling to operate with parts of the garage door itself failing. We advised the best option would be to address the parts failing on the door, and potentially replace the operator with a new unit that would also be covered under our warranty, to guarantee its reliability. We are sorry the repair was not enough to keep the opener working for an extended period of time and understand your frustration. Please contact our office if you have concerns or questions about your quote.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Cincinnati, OH
The rep was super professional and friendly !
Colleen Holiday
Service Provided:
Garage Door Repair
Product:
Opener
Garage Door Opener Install
Cincinnati, OH
Excellent service!
ken eiser
Service Provided:
Garage Door Opener Install
Product:
Springs
Install Garage Doors
Cincinnati, OH
Nice and knowledgeable about the job he did an informed me what I needed to do on service the door
James Davis
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Cincinnati, OH
Your Tech Robert was amazing!!! Answered any and all my questions, was on time and did a great job for us! Thanks Robert!!!!
Bryan Maxberry
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
Cincinnati, OH
Will showed up on time and gave me 3 options to fix our garage door, and I picked 1 and he repaired and went above and beyond to make sure everything was in line and working. I can't give Will enough praise and appreciation that he really deserves. The kindness and most respectful person I have had the pleasure of doing business with. I will only call precision out to repair or replace my garage door in the future, and will personally request Will to be the person to come out and do it. For the work he did and replacement of cables and brackets to fix door, he went way past satisfactory, he went beyond that. I was extremely happy for what he did and the respect was above and beyond. I THANK YOU Will for what you did at my house and for being the person you are. Your welcome at our home anytime. Thank you.
Lynn Cardwell
Service Provided:
Garage Door Repair
Product:
Cables
Broken Garage Door Spring Repair
Cincinnati, OH
I had my broken spring and the spring on the second door replaced today. I called this morning and had two repair men here this afternoon. The service was great, they explained everything they were going to do. All the parts that were needed were on the truck so I didn't have to wait. They ended up replacing the garage door opener also. They cleaned up the mess, programed the garage door opener in both of my cars all in about 2 hours. I couldn't have asked for better service and would recommend Precision Garage Door to anyone needing garage door work.
Ted Henry
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Cincinnati, OH
I have never used this company before but am glad I did. I requested Brian Payne as my service technician after reading so many positive, great reviews from previous customers. They were correct!! Brian called the morning of appointment leaving a message that he would call about 30 minutes before arriving at my home. He did indeed call again and was prompt in arrival. Brian was professional yet friendly in offering 3 options for repairing my garage door. He was honest in what he felt was best for the repairs needed yet non pressuring and was happy to explain the details, cost and benefits of each option. I choose to replace my nearly 30 year old garage door opener as well as the rollers, cables and springs on the existing door. Brian took his time to answer my questions and step me through the process of programming the new equipment. He also checked the other garage door and assured me it is in good working order. Thank you Brian Payne for your expertise!
Eileen Z.
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Cincinnati, OH
I was very satisfied with the Technician Will Izera he was very helpful in explaining the problem with my door. He offered three options for service and explained each choice in detail. I chose the long term solution and can say I will recommend him for any future service calls if necessary. Thanks Jack Herbert
jack herbert
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Cincinnati, OH
Got there early and was done in an hour!
Gary Domsher
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Cincinnati, OH
Brian was very good! His communication and professionalism was on point. Thanks Brian for your help!
Shieta Cunningham
Service Provided:
Garage Door Opener Install
Product:
Opener
Broken Garage Door Spring Repair
Cincinnati, OH
excellent experience
Myrna Ethridge
Service Provided:
Broken Garage Door Spring Repair
Product:
Broken Garage Door Spring Repair
Cincinnati, OH
David did a great job. He arrived promptly, checked everything and explained our options. Excellent service.
Karen
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Garage Door Opener Repair
Cincinnati, OH
David was very professional and gave plenty of options and recommendations. Helped connect devices and vehicles before leaving. Will definitely let surrounding neighbors know who to go to for any support or service. Thanks!!
Chris Monday
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Repair
Cincinnati, OH
Very knowledgeable and friendly
Edward Whittaker
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Cincinnati, OH
I called on Monday and Brian came out on Wednesday to give me an estimate. He completed everything, including the work in less than 2 hours. He replaced the spring, rollers, drums, cables, bearings and oiled all the other hinges etc. He took time to explain how to check the door, how to maintain it and what he had done. I was very impressed with his professionalism, knowledge, and his friendly demeanor. If i could give more than 5 stars I would.
Tipton Family
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Cincinnati, OH
Brian did a very professional job. He did a thorough inspection and completed the job in a timely manner. Very friendly and knowledgeable, will recommend him and the company he represents to anybody and everybody needing their services.
Jim Huber
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Cincinnati, OH
Brian Payne checked out my opener pad (external) and adjusted the position of 1 of the batteries and that seemed to be the only thing wrong. We had a chance to discuss my experience of having the opener installed and why I went elsewhere when I needed to replace the door itself. He assured me that this operation is under new management and that things are quite different.
Mike Riportella
Service Provided:
Garage Door Opener Repair
Product:
Install Garage Doors
Cincinnati, OH
New garage door installation. Pleasant experience from quote to installation. Very happy with my new door.
Linda Cromwell
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
Cincinnati, OH
Brent and Will did a great job. Everything I need to know was explained to me and they were very professional.
Barbara Kippenbrock
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Cincinnati, OH
The technician, Brian, was informative, efficient, and knowledgeable. Went right to work and fixed the problem.
Lucille Muth
Service Provided:
Broken Garage Door Spring Repair
Product:
Install Garage Doors
Cincinnati, OH
Precision Door is an outstanding and well run company. I am a return customer and extremely pleased. I purchased a new garage door. David Allen came to my home and he helped me solve my problem. He also performed a perfect installation of the door. I am absolutely thrilled with the end result. My new garage door looks great. David Allen is a wonderful employee for Precision Door.
joan policastro
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Cincinnati, OH
I called and they were at my house within 2 hours. The work was excellent and done very efficiently. I opened the door when I came home from work, and I couldn't even here it anymore. Thank you guys!
Nicole Mullins
Service Provided:
Garage Door Repair
Product:
Cables
With 103,112 Reviews
For this location's local site visit:
This location is owned and operated by:
Joe Loader
Precision Overhead Garage Door Service of Cincinnati
98 Caldwell DriveCincinnati OH, 45216
