I was very happy with the technician and the service. Not only was he not late, but he managed to arrive a little early, which I appreciated. My only concern is that there was a service call charge in addition to the charge for repairing the spring. I had understood that the service call charge would be included in the repair charge, but perhaps I misunderstood. He completed the job in about an hour.

The repair person was very professional and efficient. He fixed the problem and checked everything out to make sure that it was all working properly. I'm very satisfied with the service.

The technician kept me updated as to when he would arrive. He was here on a holiday and it was pretty warm today. He was pleasant and professional. Did the work quickly and explained the features of the garage door opener. I highly recommend this company and this technician!