Precision Garage Door of Lexington
Has Received 304 Reviews in:
Lexington
Average Rating: 4.95
Install Garage Doors
Lexington, KY
I was in need of a new garage door and chose Precision based on their reviews, selection of door styles, colors and options along with the reasonable pricing. The experience was top notch from start to finish! Everyone involved was friendly, courteous and knowledgeable. Andrew, the young man who installed my garage door was terrific to work with. I was impressed by his attention to detail and how conscientious he was. I have an older home and there was some issues with my concrete flooring that made the installation a bit more challenging. Andrew worked out the problem and would not leave until the results were to his satisfaction. The new garage door is beautiful and I am happy that I chose Precision to do the work!
Jeanne Pedicini
Response:
Wonderful! Thanks for sharing your experience with Andrew. We strive for 100% customer satisfaction.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Lexington, KY
The Techs changed the Weather Stripping on the bottom of my Garage Door as well as the top and Sides.They did a Great Job.
Teddy Ocasio
Response:
Glad to hear! Thanks for your review!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Lexington, KY
arrived on time with everything needed to complete the job
Todd Glenn
Service Provided:
Garage Door Opener Repair
Product:
Springs
Garage Door Repair
Lexington, KY
Professional, fair priced and honest. Isn’t that all you would want?!!!
Kevin Leahy
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Lexington, KY
My garage door wasn’t working and I was full prepared to have the opener replaced. Daren Denton was the repairman that came out and turns out I just needed new beams and wire. He suggested I have the rollers replaced which I did . He even fixed a dent in one of my panels. I am so pleased with his service and honesty.
Pam Cully
Service Provided:
Garage Door Repair
Product:
Rollers
Install Garage Doors
Lexington, KY
Blake is an exceptional young man! Very polite and easy to work with! We just purchased a garage door, garage door opener and new rails! Can’t wait for it to be installed!
Lori Richardson
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Install Garage Doors
Lexington, KY
Great customer service, everyone was friendly, courteous, professional & knowledgable. Theresa scheduled my appointment with Blake the next day and sent a text with his picture. He answered my questions, gave options and everything was ordered & installed by Fran within a week. Thank you Precision Team, job well done.
Wanda Smith
Service Provided:
Install Garage Doors
Product:
Garage Door Opener Install
Lexington, KY
Very prompt service. Pleasant workers and excellent job.
Kendra Collins
Service Provided:
Garage Door Opener Install
Product:
Garage Door Repair
Lexington, KY
Will reviewed our stated problem and pointed out alternatives to solving it. Punctual and courteous.
Bob Altwies
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Lexington, KY
Excellent service, dependable and friendly. Perfectionist in details. Highly recommend.
Julia Martin
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
Lexington, KY
I am so pleased with my new garage opener that Daren installed. He completed the installation in a timely manner and provided instructions on how to use it. He took time to program the garage door keys and was able to utilize my current key pad outside of the garage! I am very happy with the work he did.
Dorothy Moore
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Opener Repair
Lexington, KY
Precision was the original installers of the door, We are very satisfied with the service call today, prompt, personable, courteous. Thank You
Carla and John Hay
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Lexington, KY
Love these guys. I've used them twice in the last 6-9 months. Broken spring and then help replacing some weather stripping. Always deliver on what they promise. Their techs are so knowledgeable and genuinely want you to have the best experience. When my spring broke the tech recommended some other smaller repairs on the door and an adjoining door. Those suggestions drastically improved the operation of both doors and what I was charged was so reasonable. They placed a sticker on the wall next to my switch and said "we stand behind this work, call us if anything goes wrong". Like I said, I had them come back to do some additional repairs on weather stripping, etc...the doors were showing some age. Got a super-reasonable estimate and they did a great job once again. Different tech - equally as nice and professional. Office staff are always helpful and attentive (even when I ask stupid questions). You get reasonable updates on status of your tech. Honestly, I have no gaps to call out. They've got the process down from initial bid to completion. Love these guys.
David Hasler
Response:
Thanks David! We appreciate the feedback about your experience with us. We strive for 100% customer satisfaction for all of our customers. And remember - there are no stupid questions!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Lexington, KY
They came very quickly and my garage door is fixed and running perfectly.
Lori Specht
Service Provided:
Garage Door Repair
Product:
Springs
Install Garage Doors
Lexington, KY
Great service a couple of weeks ago for a repair at which point I decided to replace 1993 original cheap door with a new and insulated door which was installed today. I got the great service you expect to pay for and very rare these days, the tech left no evidence of even the slightest mess.
Mark Hanks
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Repair
Lexington, KY
Nice people but were only here maybe 10 minutes and it was $85.
Susan Palmer
Response:
Susan - Thank you for taking the time to review our recent service in your garage. We aim to have fully satisfied customers and regret if the cost of our repair may have exceeded your anticipated budget. We will look to this as a teaching opportunity for our team to improve our communication with our future customers. We appreciate your business and look forward to serving you again if needed.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Repair
Lexington, KY
Honest, friendly, comprehensive service. Absolutely recommend.
Mary Kay Robins-Kralapp
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Lexington, KY
Have to say Steve did a great job repairing our garage door. Installed a strut to fix the sag in the door and all new rollers. It operates like new now and is so quiet compared to before.
Matt Bartley
Response:
Thanks for sharing your experience with us! We appreciate it very much.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Repair
Lexington, KY
Precision was great! Our garage door spring broke at 7pm so I called and 5 minutes later, had an appointment for the next morning. Our tech, Nathan, called and was able to come out early (yay!) and he fixed it expertly. He adjusted the tension on the opener, replaced the burned out light bulb too! Above and beyond. Excellent service. Will definitely use them again. Highly recommended!
Bridget Bellocq
Response:
We appreciate your review and recommendation! Thanks so much!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Repair
Lexington, KY
Came the same day and repaired the bracket holding the door opener motor. I thought it would be a few days til they could get to it but he was there within an hour!
Dana Ruthers
Response:
Thanks for sharing your experience us. We do strive for same day service for all of our customers. We appreciate your review!
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Lexington, KY
Great quick service. Highly recommend
Joan Welch
Response:
Thanks for your review and recommendation!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Lexington, KY
I learned about Precision on Angie’s list. The 2 men showed up on time, had the door installed in 2 1/2 hours. They were dressed well and very mannerly. They cleaned up after themself and made sure the door worked good before they left. I would recommend them to anyone.
Evelyn Skinner
Response:
Thanks for your review and recommendation!
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Lexington, KY
My service tech Fran Desmond was awesome. He came in spotted the problem and fixed it. He gave me some helpful suggestions and was gone in timely fashion. I would definitely use Precision Garage Door Systems again!
Sharon Keys
Response:
Great! We appreciate your review and kudos for Fran.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Lexington, KY
Precision Door Service provides exceptional customer service. From my initial call, to installation of a new unit, I was highly satisfied with my experience. They were able to offer same-day service and the tech, Will, was great at explaining my issues and presenting various options to address. I have no reservations in recommending them.
D. Love
Response:
Excellent! Thanks so much for the feedback! We really appreciate your recommendation!
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Install Garage Doors
Lexington, KY
On December 3rd, I had a new garage door installed by Will Kidwell. If you check your dictionary under efficient, you will find Will Kidwell’s name. Old one taken out, new insulated one installed. This opener is very quiet. Without hesitation, I recommend Precision Door Service.
John Winburne
Response:
Awesome! Thanks for your review and recommendation! We appreciate the kudos for your technician, Will.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Lexington, KY
Daren was on time and even called when he was on his way. I appreciate the fact that he was professional and did a great job. Precision will be my garage door company from now on!
Brenda King
Response:
Excellent! Thanks for your review and your business! We appreciate both very much!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Lexington, KY
I should have called Precision the first time. Darren and Will were great! I had my door repaired recently by another company, and to say it wasn't correct is an understatement! Darren and Will came out, diagnosed the issue, fixed the door, and made sure it was in safe working order before leaving. I've been needing a new door for a while now (current one is wooden and not in good shape), so they helped me order a new door. I would definitely recommend them!
Jessica Vaccaro
Response:
Thanks for sharing your experience with our technicians. We appreciate the kudos and your recommendation!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Lexington, KY
Trained technicians,procedures to alleviate worries about crime, and the years in the business are three things I looked for when I visited your website. I was favorably impressed. Will, the technician, assessed the problem, provided the necessary service, and advised me of future remedies to my old-but-serviceable garage door. Satisfied customer.
Cathy Moore
Response:
Great! Thanks for your review. Our garage door technicians work hard to meet the needs of our customers. We are glad Will was able to come out and provide great service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Lexington, KY
Fran went above and beyond to repair the springs and install a new garage door opener. Friendly, professional, knowledgeable, and excellent communication.
Catalina Ionel
Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Install Garage Doors
Lexington, KY
Precision had done a couple repairs for us in the past. So when we were in search of a new door and opener, we contacted Steve again. Precision had the best and longest warranty and helped us pick out a door that was a better value than competitors. Most importantly, Steve was the only person who identified a structural flaw and helped us secure additional vendors. He even waited patiently until our insurance company finally settled our claim for repairs.
Mike & Paula W.
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
With 103,112 Reviews
For this location's local site visit:
This location is owned and operated by:
Stephen Trotter and Theresa Trotter
Precision Door Service of Lexington
3005 Park Central Ave., Ste YNicholasville KY, 40356