Precision Garage Door of Raleigh
Has Received 83 Reviews in:
Chapel Hill
Average Rating: 4.83
Garage Door Repair
Chapel Hill, NC
Aaron came right on time today. He explained at length exactly what was wrong and what would be needed to correct the problems with our garage doors. He pointed out all the problems and explained it clearly. He will come back on Wednesday and do the repairs as well as putting in a key pad for my husband's Fathers Day gift. Aaron was the most professional person I have met with in a long time. We are your latest fans. Please make sure Aaron is aware of our comments and how extremely pleased we are with him as well as the company. Sincerely, Patience D Teaney
Patience Teaney
Response:
Patience Teaney, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Aaron.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Install
Chapel Hill, NC
Excellent service.
Laurie Tepper
Response:
Laurie Tepper, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Chapel Hill, NC
I was really surprised that they could have a guy come help me about one hour after I telephoned them. He was super. Nice guy, knew what to do, and did the work quickly.
Mom
Response:
Thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Chapel Hill, NC
YOUR TECHNICIAN ERIC WAS EXCELLENT. ARRIVAL TIME ON SATURDAY WAS EXACT. ERIC'S ANALYSIS OF PROBLEM AND RECOMMENDED REPAIR WAS CLEAR, AND PRESENTATION OF A PARTIAL VS.COMPLETE COST PACKAGE AS WE SELECTED. R.G. AUWARTER
R Auwarter
Response:
R Auwarter, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Eric.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Chapel Hill, NC
Cliff is terrific explaining everything to us. He is very good in what he does and a hell of salesman. Very satisfied with the overall experience.
Rafael Cabrera
Response:
Rafael Cabrera, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Cliff.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Chapel Hill, NC
Arrived at short notice; very quick installation of torsion system; informative & professional installer; would recommend to the neighbors!
Emily Johnson
Response:
Emily Johnson, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
Broken Garage Door Spring Repair
Chapel Hill, NC
So far we have been very pleased. Despite the terrible weather and the icy road conditions, Eric arrived on time, gave me my options for the repairs, made the repairs, and showed me the results. He also made some additional recommendations. It was Eric's professionalism that caused me to follow his recommendations and purchase the repairs with a 10 year warranty.
Steve Simon
Response:
Steve Simon, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Eric.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Chapel Hill, NC
Eric was professional, timely and courteous. Good job! Rates a 5!
Virginia Ives
Response:
Virginia, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Eric.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Garage Door Opener Repair
Chapel Hill, NC
I have used Precision Door several times over the last few years with an aging garage opening unit. Each time they have been professional, timely and offered the best priced option for our needs. I highly recommend this group!
Sandy Lewis
Response:
Sandy Lewis, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Garage Door Opener Repair
Chapel Hill, NC
I have worked with Precision for quite a few years. I would highly recommend them to my friends ( especially Kenneth). I rate them 5 stars. They have performed a wild variety of needs for us, and we have been satisfied with all.
Cindy Park
Response:
Cindy Park, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Opener Repair
Chapel Hill, NC
Super responsive and prompt service. Knowledgeable technician had it taken care of in minutes.
Scott Donaldson
Response:
Scott Donaldson, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Chapel Hill, NC
WOW! Most providers say they value their customers and provide great service - These guys realy mean it and deliver! Don't bother looking at others - you have found the one you want working on your doors.
Charles
Response:
Charles, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Chapel Hill, NC
One of our two garage doors unexpectedly became nonfunctional this morning. We called Precision to arrange service, and a technician, Eric, came out in the afternoon. We decided to have a "rebuild" package done on both garage doors. Eric was a very pleasant and professional technician, who explained the options and clearly knew what he was doing. Both doors are working very smoothly and well now.
David Rushbrook
Response:
David Rushbrook, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Eric.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Repair
Chapel Hill, NC
Five star all the way. On time, knowledgeable and efficient. Could not have had a better experience. Kenneth was wonderful.
Renee Floyd
Response:
R.Floyd, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Kenneth.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Repair
Chapel Hill, NC
Excellent service. Cliff is very professional and does a good, neat job.
Clara & greg Neyhart
Response:
CDN, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Garage Door Repair
Chapel Hill, NC
Excellent, prompt, and friendly service, efficiently performed. Chose company because of very positive Angie's List ratings. Was not disappointed in the work performed.
Richard Edmonds
Response:
Richard, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Repair
Chapel Hill, NC
I had a garage door tune-up completed by Kenneth from precision Garage Door as they started making creaking noises. Kenneth had installed them in 2012 and did an exemplary job on the installation. The tune-up process far exceeded my expectations. I will get a tune-up every year to avoid any future repair issues and highly recommend this service.
Steve Urdahl
Response:
Steve Urdahl, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Chapel Hill, NC
I called to inquire About an appointment and got one the same day. Cliff arrived on time, was very professional and very clear about the problem(s) and the options available for fixing.
Nora Hibbard
Response:
Nora Hibbard, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Cliff.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Chapel Hill, NC
The service seemed solid but was way over priced and we will NOT use this company again nor would we recommend this company to others in the Triangle area. We had a spring break in a 2-door garage and were given just two options for repair, upgrade the existing spring system for $580 + tax with a lifetime warranty or replace the springs for $480 with a 5-year warranty. There was no discussion by the technician whether the existing spring system needed replacement, or why the cost of replacement was so high since the time to replace the springs was just an hour and the springs themselves are inexpensive. (The answer given was that "we use the highest quality parts" which was useless information.) After the repair, my wife and I looked more carefully at available options to get a broken spring repaired and saw that $200-300 total was a more typical price.
H Greenside
Response:
H Greenside, Thank you for your feedback. At Precision Door Service we provide our customers with permanent repairs to the garage door and garage door opener. Sometimes this means addressing what caused the part to fail instead of just replacing it. These repairs will cost more but we feel that repairing the entire door will provide our customers with many years of worry free garage door usage. We will review this invoice with our technician and learn how we can better serve our customers. Thank you again for your feedback.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Chapel Hill, NC
Cliff was extremely knowledgeable and explained my options for fixing my door. He worked quickly, was thorough, did more than just the minimum and allowed my 7 year old twins to hover and ask a million questions. I'm a repeat client and will call them again the next time I need help with my garage doors.
Mike Willauer
Response:
Mike Willauer, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Chapel Hill, NC
A definite 5! The customer service was second to none. From the first phone call I made to the wonderful service technician Kenneth Mills, that came to fix my garage door opener the service was friendly and professional. Kenneth throughly explained my options and how to operate the new system. They always respond promptly to any problems. It is nice to know there are companies that value customer service. It means a lot. Thank you!
Traci Mclaughlin
Response:
Traci Mclaughlin, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Opener Repair
Chapel Hill, NC
Our initial problem involved remote door openers which had ceased to function. Eric was a totally professional person and knew what he was doing, a rare find in today's world. He also discovered several other issues which he fixed. I am extremely pleased with my experience with your company and will definitely recommend you to people who need garage door repairs.
Jerry Fisher
Response:
Jerry Fisher, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Garage Door Opener Repair
Chapel Hill, NC
Great job, Scott was professional, friendly and very helpful.
James Jorgenson
Response:
James - terrific feedback on Scott. Thank you!
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
With 103,112 Reviews
For this location's local site visit:
This location is owned and operated by:
Tim Yeager
Precision Door Service of Raleigh
300 Dominion Dr Suite 201Morrisville NC, 27560