Precision Garage Door of Raleigh
Has Received 30 Reviews in:
Holly Springs
Average Rating: 4.83
Garage Door Repair
Holly Springs, NC
John was very professional and explained everything he did. If I were to need your services again I would ask for John. He was on time and was extremely courteous.
Joyce Stear
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Holly Springs, NC
Great company, easy to schedule and great service. Mike Boone
Mike Boone
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Holly Springs, NC
Richard did an outstanding job reviewing the findings on my door and replacing the broken spring and installing a new weather seal. He is very professional and takes pride in his work. Precision Door has maintained our door since 2003 and did a door overhaul in 2011 which included replacement springs. The invoice was clearly marked Lifetime Warranty Parts and Labor. I was extremely disappointed when Richard explained the labor is not longer covered due to a company buyout or whatever. The lifetime warranty was one of the main reasons we decided on the door overhaul in 2011. I don’t care what the transpired with the change of ownership. Existing agreements should be honored under a grandfather clause. This is the reason I am giving a low review, even though the repair work was top notch and Richard is an outstanding technician who unfortunately had to deliver the bad news to us about no labor coverage. You can adjust my billing and I will be glad to give a 5 star review.
George Hendricks
Response:
Mr. Hendricks, thank you speaking with our service manager Allison about the warranty of your door. We are happy she was able to help clear up any misunderstanding and questions you had. We also really appreciate you taking the time to post a follow up review and leave this 5 star review on google: George Hendricks ????? 6 days ago I posted an earlier review where I gave the company a 1 for my review. The local manager called immediately and the issue was resolve and it was all due to a misunderstanding largely on my part. I promised in the original review to change my rating to a 5 if the issue was cleared up and it was to my satisfaction. Turns out the company was standing by the original agreement from the start. I will continue to do business with this company for my future needs. Thanks to Richard for the great service work and to Allison for the prompt telephone and resolving the issue. We appreciate your business and we look forward to working with you again when needed.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Install Garage Doors
Holly Springs, NC
100 percent satisfied with the service provider and technicians. No better service could have been provided by any others than by Precision the current door service company. Cost was as expected and reasonable. Happy customer John Baker/Johnny Preston Baker
John or Johnny Preston Baker
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Repair
Holly Springs, NC
Precision installed my garage door system in 2015, I have been pleased with the product. I had Andy and Mike repair my problem today and I was very pleased with their way of explaining what the problem was and how they handled it all. Thank you J Runger
Judith Runger
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Install
Holly Springs, NC
Scotty and Richard did a fantastic job! I've been wrestling with one of your older German engineered devices whose emergency opening cord got old and broke off. They very efficiently replaced and installed the new garage opener with professionalism and expertise. They helped me with the new myQ app on my phone and were thorough in their instructions and explanations. I hoep you thank them both in my behalf.
Jack Moody
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Opener Repair
Holly Springs, NC
Andy was very thorough and explained things well.
Mindy Mcfeaters
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Holly Springs, NC
Great service, really appreciate the help.
Daniel Marrujo
Service Provided:
Garage Door Repair
Product:
Springs
Install Garage Doors
Holly Springs, NC
Quality products and friendly staff
Curtis Maas
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Holly Springs, NC
I chose Precision because they have excellent reviews, great prices, and service the greater Triangle area. Each time I spoke with a representative on the phone, he/she was polite, courteous, and accommodating. The service on the install itself was excellent as well. I would highly recommend this company.
Vincent
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Holly Springs, NC
The technician was competent: he diagnosed the problem, worked through unexpected difficulties to a solution, and kept a very neat work space. The door works well now.
Terrence Lenahan
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Holly Springs, NC
Scott Johnson was very professional in his approach in resolving the issues with the garage door. He provide sufficient information that allowed for an informed decision. His work and explanation regarding use of the new opener were most helpful. Based on this service response I would highly recommend Precision Garage Door of the Triangle and specifically Scott Johnson to those needing service on their garage door.
Warren Alvis
Response:
Thank you so much for this positive feedback. Scotty is a valued employee and we love seeing how satisfied you are with the service he provided. We appreciate your business and look forward to working with you for many years!
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Install Garage Doors
Holly Springs, NC
We had our complete garage door and opener replaced. The process was seamless from beginning to end. We are very happy with the ordering process and the installation guy was great. We are extremely pleased with this entire process.
Satisfied Customer
Response:
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We hope you enjoy your new door and opener for many years!
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
Holly Springs, NC
Scotty was a pleasure to work with; he explained our options and was highly professional in his attitude and work.
Annette Ashby
Response:
We are so grateful for your 5-star review and your business. Thanks for sharing your rating with us and the community. Scotty is a great employee and we will certainly share your kind words with him.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Install Garage Doors
Holly Springs, NC
Installers did a good job on my garage door and opener installation. Only minor issue is that they could have cleaned up better. I found several nails in the garage and driveway. Would definitely recommend them. They were very professional and the price was right.
Paul Reinhart
Response:
Paul – Thank you for taking the time to review our recent install at your home. We aim to have fully satisfied customers and regret if we may have missed our mark. We will look to your feedback as a teaching opportunity for our team to serve our customers better in the future. We appreciate your business and we look forward to serving you again if needed.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Holly Springs, NC
The service tech was friendly and courteous. He was very efficient in making the repair.
Sue Steffes
Response:
Sue Steffes, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Holly Springs, NC
Great service. Arrived early. I do think that is was a lot to pay to just have the door lubricated and adjusted some.
Susan Bray
Response:
Susan Bray, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Opener Install
Holly Springs, NC
Well done!
Terrance Lenahan
Response:
Terrance Lenahan, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Garage Door Repair
Holly Springs, NC
Service was excellent. Aaron quickly assessed the issues and provided us with options. The work was performed quickly and we are very satisfied. Will certainly recommend to other. Thanks
George Brady
Response:
George Brady, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Aaron and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Repair
Holly Springs, NC
Kody did a great job! He explained everything and was quick and efficient. Door works like a charm. Thank you!
Jamie Gabbard
Response:
Jamie Gabbard, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Kody and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Holly Springs, NC
Fast efficient friendly service. I couldn't be more pleased.
Charles Matulonis
Response:
Charles Matulonis, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Install
Holly Springs, NC
Good prompt service, men knew what they were doing, very professional.
Don Osenga
Response:
Don Osenga, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Opener
Broken Garage Door Spring Repair
Holly Springs, NC
We found Precision Door via Angie's list, but my wife remembers using PD some years ago at her job. Your company also carries an A+ rating with the BBB which is important to us. The technician replaced a broken spring in about 90 minutes total, we are very satisfied with his skills and professionalism. We wouldn't hesitate to call again.
Glenn and allie Conway
Response:
Glenn Conway, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Holly Springs, NC
We had two garage door openers installed. Our technician, Cliff was very good and helpful with instructions. He left a clean work space and was courteous.
Tim Perry
Response:
Tim Perry, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Cliff.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Holly Springs, NC
Had major spring break. Discovered at 8:30 AM, called them and had a service man arrive by 9:45 AM, same day. Repairs made within an hour. Great response and resolution.
Charlie Bernard
Response:
Charlie Bernard, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Holly Springs, NC
Starting from the time my service request call was received, everything was perfect. Your call center rep. was courteous and professional and scheduled a visit from your service tech. much sooner than I'd have expected - and - he arrived to our house on time. Your service tech had serviced us before and, as before, was "customer service focused". We agreed on what was needed and he went about his business. He was quick and thorough and when done we signed off and he was on his way. Our sincere thanks to all who are involved in delivering such great service. Bill DeKraker
Bill Dekraker
Response:
Bill Dekraker, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Holly Springs, NC
Fantastic service, the tech was professional and very knowledgeable. I would highly recommend your company.
Jerry Tomko
Response:
Jerry Tomko, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Repair
Holly Springs, NC
They installed our garage door 4 years ago.
Robert Pike
Response:
Robert Pike, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Repair
Holly Springs, NC
Great service! Fast, efficient, and professional. Ken always does a fantastic job.
Jack Moody
Response:
Jack Moody, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Ken.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Opener Install
Holly Springs, NC
Precision Door has done some great work for me. The job was to replace my 17ft wide rotten wooden door and replace the lift and hardware...pretty much an entire door replacement. They've been very responsive working through some issues with the lift. Very friendly. Very fast. Very dependable. Excellent support. I really can't say enough good things.
Chris Callegari
Response:
Chris, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Doors
With 102,438 Reviews
For this location's local site visit:
This location is owned and operated by:
Tim Yeager
Precision Door Service of Raleigh
300 Dominion Dr Suite 201Morrisville NC, 27560