Precision Garage Door of Columbia
Has Received 149 Reviews in:
Lexington
Average Rating: 4.84
Garage Door Repair
Lexington, SC
Very knowledgeable, professional young lady. She was very precise and takes her job seriously.
Lee Rumley
Response:
Lee Rumley, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Lexington, SC
Very pleased with the service man that came out. So, so nice. Thank you, The Taylor's.
Robert Taylor
Response:
Robert Taylor, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Lexington, SC
Excellent service! He called to say that he was on his way. Very professional and did everything needed within 1 1/2 hours.
Amy
Response:
Amy, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Lexington, SC
5 Stars! Garage door repair. I was impressed that I was able to call at lunchtime and a technician was at my house the same day. Friendly, knowledgeable technician, Richard, was very professional and thorough.
Mark Ackerman
Response:
Mark Ackerman, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Lexington, SC
Technicians were friendly and very knowledgeable. Job completed very quickly. Thanks
Glen Blackstone
Response:
Glenn Blackstone, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Lexington, SC
Love the prompt service from your company. Will continue to use your service as needed. Thank you.
Pam Hoffman
Response:
Pam Hoffman, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Repair
Lexington, SC
Guy did a very good job. Nice, professional and we were very pleased.
Terry & Tammy Alexander
Response:
Terry & Tammy Alexander, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Garage Door Opener Repair
Lexington, SC
Excellent, quick service.
Mr Millman
Response:
Mr Millman, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Repair
Lexington, SC
We were impressed the man was here when you said he would be and he fixed the problem and told us what to do if the key pad stopped working again. He said the rollers needed to be replaced as they were worn.
Margrette Brown
Response:
Joe Brown, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
Broken Garage Door Spring Repair
Lexington, SC
Thanks service was good. Just little pricey.
Princetta Weston
Response:
Princetta Weston, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Lexington, SC
Drew did an outstanding job and was very thorough and professional . I had some issues with my older door and he completely solved all my problems. I'll be a customer for life! Thanks again!
Eddie Ward
Response:
Eddie Ward, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with David and his work.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Install Garage Doors
Lexington, SC
Technicians Scott and Anthony were very precise and particular to make sure my new garage door was installed correctly and operated correctly. They were neat and polite. I am pleased with the service and the product.
Elaine Johnson
Response:
Elaine Johnson, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Scott and Anthony and their work.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
Lexington, SC
What a GREAT company! And the service guy is the BEST.....................
Amanda and brent Caughman
Response:
Brent Caughman, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Garage Door Opener Install
Lexington, SC
We are very pleased with the products and services provided. Will definitely recommend to our family and friends.
Steve Peterson
Response:
Steve Peterson, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Repair
Lexington, SC
Very helpful and on time
Connie Welch
Response:
Connie Welch, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Lexington, SC
I came home from work and my garage door wouldn't open. I looked at it from the inside and could tell that one of the springs were broken. I called precision and they scheduled an appointment for 8-10 the next morning. The installer was at my house by 8. Aaron was very professional. Explained everything and fixed the door in less than an hour. I would highly recommend this business to anyone need Garage door service or repair.
Michael King
Response:
Michael King, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Lexington, SC
My wife and I were very pleased with the services provided. The technician was prompt and called ahead with his ETA. Aaron was very knowledgeable, helpful, and professional. He quickly took care of multiple issues with both our garage door and the garage door opener. After the needed repairs, he lubed and adjusted the entire garage door system. We definitely recommend Precision Overhead Garage Door Service to anyone needing garage door repairs.
JD Nitzsche
Response:
JD Nitzsche thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Aaron and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Lexington, SC
Great service, very professional.
Kevin Mason
Response:
Kevin Mason, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Install Garage Doors
Lexington, SC
BY FAR THE BEST OVER HEAD DOOR COMPANY EVER. RICHARD KNOWS HIS BUSINESS. THE CREW AT PRECISION DOOR GO OUT OF THERE WAY TO PROVIDE SUPERIOR SERVICE.
Rob Whetzel
Response:
Rob Whetzel, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Lexington, SC
Consultation for custom design on a barn. Very polite, arrived on time, and was willing to think outside of the box regarding a unique design.
Loretta Smith
Response:
Loretta Smith, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Lexington, SC
Brian Simms did a super job!
Harry Cotton
Response:
Harry Cotton, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Brian.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Lexington, SC
Brian was very courteous and knowledgeable, and did a good job.
Henry Couch
Response:
Henry Couch, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Brian and his work.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Lexington, SC
The service was good and on time. The technician was knowledgeable and responsive to my questions. Jacob was polite, professional and presented a positive image for the company. The amount charged was 50% higher than was estimated when I phoned to set up the service which was an unwelcome surprise. Perhaps I did not ask the right questions on the phone.
Robert Fortner
Response:
Robert Fortner, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Jacob.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Lexington, SC
Very professional and thorough.
Mike Livatino
Response:
Mike Livatino, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Lexington, SC
I recently paid $65. for a service call. Tech said lights at floor level were out of order, straigtened them up and said all was corrected. Brian then charged the $65. on my AX card. Before leaving I tried the door again and the lift failed. After inspecting unit a 2nd time he said I had a "bad circuit board" and the best thing to do was replace the complete unit, of which I felt I had no option. He did replace the unit and then charged me another $427. of which I again paid him a 2nd time on my AX card. I have been your customer since 2012 and in 3 visits have paid you over $1,100. I don't feel on this last visit I should be charged the $65. and then 15 minutes later was told I needed another complete unit installed. Since 2012 I have paid you over $1,100. on 3 visits. I try to stay with the same company all the time but now I feel the last visits service charge of $65. and then 15 minutes later was told to replace the entire unit for another charge to my AX card of $427. of which I also paid. I asked the tech "Brian" since he didnt tell me at first to replace the unit and before he left said the unit should be replaced for $427. would he waive the $65. service charge fee? He said he wasnt authorized but would recommend the company to waive it but I would have to contact you directly. At this time I am formally requesting you waive the $65. fee on my AX card and issue me a credit. I called your toll number yesterday and talked with Elizabeth and told her the same thing I am stating now. She put me on "hold" for a a few minutes and came back on the phone and said she had received approval to waive the $65. charge in light of also in the same visit buying another unit for $465. which was put on my AX card as a "2nd" transaction. I asked her to comfirm to me by email that I would receive the credit but havent received an email yet telling me from your office it will be applied! I would like to remain your loyal customer and would like an email from you confirming the credit of $65. will be applied. I know the same as you that "referrals" from loyal customers are your main source of new business because I owned my own business for 30 years. I am a veteran, a senior citizen and a loyal customer and would like to remain that way. Please email me back your confirmation that this $65. credit will be applied to my AX card. I appreciate your consideration and concern for your current customers loyalty (like me). I am looking forward to your reply. Best Regards, Randall Fletcher
Randall Fletcher
Response:
Randall - Thanks for your review and follow up We really appreciate you sharing your views with us and have waived the service fee from this visit. We will look forward to serving you in the future.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Repair
Lexington, SC
Brian Simms called before he arrived, provided a new remote to replace my failed one and serviced both garage doors efficiently and in a very professional way. Very impressed with this young man!!!
Phillip Canders
Response:
Phillip Canders, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Brian.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Garage Door Opener Install
Lexington, SC
Professional service. Tech arrived early (after calling to see if it would be OK). Friendly and knowledgeable.
Dan Caudle
Response:
Dan Caudle, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Install Garage Doors
Lexington, SC
Great service, it was a special 18 foot door, they ordered, let me know several days in advance that it was in and installed it in one day. Very quiet door opener with the belt drive. Had one small issue we didn't notice for several days, gave them a call and out the next day to take care of gap.
Ed Townsend
Response:
Ed Townsend, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Repair
Lexington, SC
The technician named Joseph called before he arrived and followed instructions very well. He was very respectful and knowledgeable. He was able to diagnose the problem and repair it quickly and efficiently. I would like to commend him for his exemplary service. Great job Joseph!
Anthony Gentile
Response:
Anthony Gentile, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Joseph.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Broken Garage Door Spring Repair
Lexington, SC
Outstanding Service. Very friendly, timely, and affordable. Very knowledgeable and courteous technician, Joseph Brazier. Highly recommend.
Randy Book
Response:
Randy Book, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Joseph.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
With 103,112 Reviews
For this location's local site visit:
www.garagedoorscolumbiasc.com/
This location is owned and operated by:
Doug Kale
Precision Garage Door Service of Columbia
247 Plumbers RdColumbia SC, 29203 License: RBS 51634