Precision Garage Door of Louisville
Has Received 729 Reviews in:
Louisville
Average Rating: 4.89
Garage Door Repair
Louisville, KY
Let me start by saying I was really overjoyed with the customer service of my repairman Jason. He called ahead of time to let me know of his approximate arrival time. He was able to immediately diagnose what was wrong with my garage door and I was beyond elated to learn it was a minor repair overall. Oh, and did I fail mention that my service call equated next day service? Next day service!!???? Needless to say, I’ll be singing Precision Door’s praises for days to come. Thanks guys!????
Tracey Roberts
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Louisville, KY
Came out and fixed everything the same day…the price was reasonable and the technician was very professional
Newton LeGrand
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Louisville, KY
We were able to get an appointment the next day (which was way sooner than we expected), and Cam was amazing to work with. He fixed the immediate issue with our garage door's spring, and helped us determine an issue with the opener that we had been ignoring for months, and led us to a quick resolution. Will absolutely reach out again when our other garage door inevitably needs to be replaced as well.
Justin K
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Opener Install
Louisville, KY
Derek and Tim were great to work with. Very professional and efficient. Another great experience with Precision!
Mark and Debbie Bugg
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Louisville, KY
It was a great experience dealing with Precision. The service technician arrived at the scheduled time and completed the required service thoroughly and quickly. The technician, Jason Wallace was courteous and professional. I would recommend Precision and Jason to anyone.
Patrick Judd
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Louisville, KY
Very pleased with the work!! The guy that did the work was very professional and very respectful!! He deserves some recognition!!
Mike / Kathy Grubs
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Louisville, KY
Early arrival and fast, quality work! The garage door works better now than before. Excellent and fast service! Alex was friendly and very knowledgeable.
Jimmy Byrnes
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Louisville, KY
Very unhappy with this company. Never again
Linda Duncan
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Louisville, KY
Great job. Salesman was such a nice guy. Not pushy at all. Installer as well. Opener is so quiet. Happy happy happy.
Russell Bittle
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Louisville, KY
My manual garage door was broken when I bought the house, and, in a very short time, it became even more broken. A cable was off and my spring was contorted so that the door was racked and would not open or close. The company was able to come and replace the cable and the spring and associated bearings, and they did it in the evening after I was home from work. I'm very thankful and grateful to my knowledgeable technician for all of his recommendations and quality services.
Jennifer Perry
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Louisville, KY
Tim was quick, knowledgeable, and thorough. Resolved the issue with in 2 hours of my initial call. Wonderful.
Clay Pullen
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Louisville, KY
Excellent call back service!
Terry Stewart
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Louisville, KY
Precision first did work for us almost 11 years ago. So many of our friends and family were so impressed they had their garage doors updated by Precision. We have continued to call them when we need them, which has been very rare do to their work holding up very well.
Bruce Albertson
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Garage Door Opener Repair
Louisville, KY
As always, appreciative of the service. This time however, I originally went to the web site on 12/6 & "chatted" with someone who took my information & scheduled a tech to my house on 12/7 between 12:00 & 4:00. When they did not show up, I called & the girl told me that she had no record of the appointment nor the chat. But she was able to get someone to me the next day but we were waiting at the house for 4 hrs the day before. Just FYI regarding the chat.
Jason McEnaney
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Garage Door Opener Repair
Louisville, KY
Tech was very nice, and a dog lover which is a plus, I have 3 friendly ones. He was a great help with myproblem.
Carol Rudloff
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Louisville, KY
The technician was friendly & knowledgeable regarding my garage door issues. He repaired the door in a timely manner and explained in detail the work that was done.
Charles Russell
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Louisville, KY
My experience with Precision has been a great one. My garage door was installed yesterday. Tech called and showed up on time, and was very professional. The door looks and operates great.
Robert Worley
Service Provided:
Install Garage Doors
Product:
Broken Garage Door Spring Repair
Louisville, KY
Knowledgeable tech. Efficient and polite. I would highly recommend.
Laurence Slauenwhite
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Repair
Louisville, KY
The guy that did my garage door think his name was Jason was very helpful and didn’t try to force me to buy anything I would use you all again just because of him
Charles Mohr
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Repair
Louisville, KY
Thanks Thomas so much for coming out today and repairing garage door seal.
Mike Bonds
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Louisville, KY
I chose you because the company I Called and scheduled an appointment said they couldn't make it today. I was very impressed with how quick .my door was fixed. The gentleman who worked on my door was very friendly and very efficient.. I will recommend you to other people. Thank you Jan Ziegler
Janice Ziegler
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Louisville, KY
Took care of what we needed! Thanks much!
Kevin Shady
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Louisville, KY
The young man who replaced our broken spring and installed the new garage door opener, was very kind and seemed to be very knowledgeable of the products. We had to call someone out right away because the eyes were out of alignment and we couldn’t make the door open and close consistently. We also received a “precision” remote control and a generic remote control. At this point, the generic remote control doesn’t work at all! The other one does, but we often have to press it a couple of times to get it to work. I would like to have a new precision remote control sent to me. For $1500 I think we should expect two working remotes. We used precision at our previous home and had no problem. We replaced springs twice in the years we lived there and replaced the door opener with a new and quieter model. Everything still works great there. My daughter bought the house. I hope we don’t need to call anyone about our garage again, but if we do, I’m not sure we’ll call precision.
Grover Bolton
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Install Garage Doors
Louisville, KY
Great conversation Positive attitude
William Cruthird
Service Provided:
Install Garage Doors
Product:
Garage Door Opener Repair
Louisville, KY
It's been quite a while since I needed help with a garage door, and I wasn't entirely sure I had dealt with Precision Door Service then. However when I called to inquire about the service needed today, the receptionist responded very pleasantly and quickly came up with my name, address, and email address, post office address, and both phone numbers that I was using at the time. I told her which one of those numbers I am still using. That knowledge reassured me that I was indeed dealing with the same company - and I had been quite satisfied then and continuing to the present. I was very favorably impressed with that telephone operator and delighted when she told me that I would have service this very afternoon! The man, Dakota, who came to perform the service, solved quite quickly the problem of a door that was responding erratically, and he pointed out that while one of the units was reasonably new, the other "might be close to 50 years old" and might not be reliable too much longer. (I'm sure his estimate is correct, as the house was built "back in the 60's in the previous century.") While it was an expense I hadn't expected, it did seem quite reasonable to replace it. His manner gave me confidence that he "knew what he was doing!" The service man was also pleasant and polite, thanking me in a sincere manner when I offered and then supplied him with ice water, and then more. My two golden retrievers are "important family members," and I am always relieved if someone here to help with a problem unrelated to my dogs, reacts appropriately and kindly to them, as Dakota did today. In fact, he helped me locate a ball that had gotten stuck in a tree in the backyard when the dog and a human friend were playing "retrieve." It turned out it was a different ball than the one I thought had been lost - but - regardless, my dogs were happy to have it again.
Susan McGavic
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Opener Install
Louisville, KY
The young man told me very quickly what the problem was, he gave me a price to repair . He was very polite and did his job very fast, he showed me how to operate the new one and he told me this would be much quiter than the old one,this is belt driven not chain drive.Only thing he did not have the LED light bulb he told me to purchase the Genie bulb because it would not interfear with the remote he was right.It now works from down the street of my house.
Michael Holley
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Louisville, KY
Fantastic job. Thomas was our service technician ..professional..knowledgeable..great people skills...asset to your company
Charles Isaac
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Louisville, KY
The service technician who responded to my request was very courteous, had a neat appearance, called me when he was going to be late and then called again with a new ETA. He assessed my problem, explained the situation to me and had it fixed in less than 15 minutes. I was very pleased.
G. Callender
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Louisville, KY
Our tech was very polite and professional. He did a great job!
Connie Wright
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Louisville, KY
The technician arrived at the scheduled time, was courteous, knowledgeable of the garage door functionality, explained the necessary repair needed, as well as other new purchase options, and promptly completed the desired task.
Kevin Love
Service Provided:
Garage Door Repair
Product:
With 100,226 Reviews
For this location's local site visit:
This location is owned and operated by:
Rick May
Precision Door Service of Louisville
4213 Produce RdLouisville KY, 40299
