Precision Garage Door of Raleigh
Has Received 130 Reviews in:
Durham
Average Rating: 4.92
Garage Door Opener Install
Durham, NC
Very pleased with your service.
James Ward
Response:
James Ward, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Install
Durham, NC
5 star Service was provided by Cliff. Called and came 30 minutes early. Assessed situation, gave excellent recommendation for repair, installed new garage door opener and serviced cables and motor on second unit. Would highly recommend this service without any reservation.
Michael Kerner
Response:
Michael Kerner, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Cliff and his work.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Repair
Durham, NC
Showed up on time, very professional, identified and fixed the problem. Price was very reasonable. Would use again for sure.
Pat Lawrence
Response:
Pat Lawrence, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Repair
Durham, NC
Excellent, polite, professional service. The techs were great.
Don Levy
Response:
Don Levy, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Garage Door Opener Repair
Durham, NC
Cliff did a good job of explaining the problem with garage door and the options for repair. He and his partner did a good job with the work and clean up. We are totally satisfied.
John Evans
Response:
John Evans, Thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Durham, NC
Your technician came late Saturday afternoon and was very knowledgeable. We were not excited about spending $700 but he did an excellent job, explained everything to us and completed his work in an efficient timely manner. The garage door is working perfectly.
A.c. Robbins
Response:
A. C. Robbins, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Install Garage Doors
Durham, NC
Cliff was a fantastic sales person and helped manage our installation. The installer, who's name I have forgotten, was friendly, courteous, and a very conscientious worker. He came on time, was polite and completely cleaned up the work area before leaving. The windows of the garage door were missing the panes and Cliff was quick to get on it and have them installed in just a few days without any issues. I couldn't be happier and we just LOVE the new door, the opener, and the keyless entry pad!!! A great experience overall and we would highly recommend this company and the product to anyone.
John Uhlig
Response:
John Uhlig, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Durham, NC
I moved into a new home and am preparing my former home for sale. Both homes had broken garage doors. Cliff came to my house two hours after I made the call (8 a.m. on Friday before a holiday weekend). He was able to service both doors and made the repairs efficiently. I am thrilled with the results. Cliff was neat, clean, articulate, and friendly. I am going to recommend them to everyone who needs help with their garage doors!
Sue M.
Response:
Sue M, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Cliff.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Durham, NC
Technician was knowledgeable, professional, and efficient. Would recommend this service to others.
Nathan Gray
Response:
Nathan Gray, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Durham, NC
GREAT SERVICE. THE TECHNICIAN WAS KNOWLEDGEABLE, VERY COURTEOUS, AND FIXED IT QUICK. WILL RECOMMEND YOU ANY TIME.
Marsha Kee
Response:
Marsha Kee, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Repair
Durham, NC
The technician came to my home within 3 hours of my initial phone call. He worked very quickly but thoroughly.
Peter Witherell
Response:
Peter Witherell, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Opener Install
Durham, NC
Great job
Keith Whitfield
Response:
Keith Whitfield, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Garage Door Opener Repair
Durham, NC
Ya'll installed new garage door three years ago. This latest service call was the second since then. Service was requested not because of any workmanship on your part. In the future you will always be my contact for garage door service due to your prompt response and expertise of service personnel. Overall rating 5+!
Rusty King
Response:
Rusty King, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Opener Repair
Durham, NC
Cliff arrived on time, evaluated the problem and very clearly explained to me what needed to be done and why. He quickly and efficiently performed the repairs while answering my questions politely and in a way that I could understand. Excellent service all round!
Susan Mckee
Response:
Susan Mckee, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Cliff and his work.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Springs
Install Garage Doors
Durham, NC
Eric was excellent to work with. I had many problems with the existing 20 year old garage door, motor, etc. - he explained the problems and solutions thoroughly and gave me a great price. Would recommend him and Precision Garage Door in a heartbeat!
Priscilla Trotter
Response:
Priscilla Trotter, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Eric.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Repair
Durham, NC
My door opener spontaneously randomly locks me out. The tech could find nothing "wrong", and didn't offer any solutions. I spent a day of vacation from work to be there but got no repair or resolution. These openers have been nothing but trouble; this is the 3rd one installed/ replaced in a span of about a year.
Jada Walker
Response:
Jada - Thanks for the review. We also appreciate you allowing to continue to work through this problem at your home. We appreciate your business.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Durham, NC
5 star rating for Eric Mangum. He is professional, knowledgeable, and passionate about his work. He called me back to make certain the door was working properly. He didn't have to do that. It was my first time meeting him and I was impressed.
Helen Jones
Response:
Helen Jones, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Eric.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Install
Durham, NC
Quick, first class installation! Cliff was very responsive and diligent, and he installed two door opener systems and rollers on a complicated old house very professionally. There was some unintended vehicle damage at the driveway. Cliff and his colleague had fixed it before I could! Precision Door is very highly recommended!
Lawrence Baxter
Response:
Lawrence Baxter, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Durham, NC
The technician was very polite and professional. He explained our options thoroughly.
Kay Yarger
Response:
Kay Yarger, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Durham, NC
I must say this is one of the nicest experiences of having something fixed that I have ever had.....the technician that did my door was Eric and he is an EXTREMELY nice and very professional man. The woman who answered the phone was VERY nice and the quickness of getting here was amazing.....I had to have my door repaired. You were recommended to me and I will definitely recommend you. In my case your rating should be 5+++++++++++++++
Jean Stallings
Response:
Jean Stallings, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Durham, NC
Really should be 4.9 (if you record it as a 5 I'm OK with that). Everything was done well, quickly and with the right results. I had Precision, this franchise, once before and was very satisfied then but really looked at them as a local appointment based operation. Now with my warranty they will get my calls in an emergency - although I don't expect any problems. Only "problem" which took off the tenth of a star, was the use of the white lithium grease which smells like cat urine and since we have an attached garage ... It is hard to air out a garage when it is 30 out and an open door invites a real cat. Not sure what repair to use as Kenneth fixed everything!
Frank Skidmore
Response:
Frank Skidmore, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Durham, NC
We are very pleased with the installation of our garage door repair The service call responded quickly and the job was done the same day. Thanks, The Gray family
Jeff Gray
Response:
Jeff Gray, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Durham, NC
Quick response, fast and reliable garage door repair. Competitive price, although Service Visit Fee should be waived on invoices over $500.00! Quite courteous, knowledgeable and skilled service operator!
Mike Miclos
Response:
Mike Miclos, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Durham, NC
Always fast, efficient, friendly service, even on a Sunday!
Samuel Carpenter
Response:
Samuel Carpenter, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Durham, NC
Called on a Saturday morning for repair of a broken garage door spring. Phone was promptly answered at 7:30 am and a repair visit scheduled for that afternoon. The repairman, Eric, arrived earlier than scheduled and evaluated need for repair offering suggestions for replacement of rollers and cables along with broken spring. Given the age of my installation, 13 years, I opted for the full maintenance package. Eric went right to work efficiently and had repairs effected in short order. He was very professional and knowledgable. I was very pleased with the response of the Precision staff and the quality of repairs. I purchased a new garage door opener from Precision some 3 years ago and have been very pleased with its smoothness of operation. Both experiences were very positive. I recommend Precision without reservation.
Ron Roberts
Response:
Ron Roberts, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Eric and his work.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Durham, NC
Work was 5 by Scott. Price was 2x what I expected to pay.
John Ponder
Response:
John Ponder, Thank you for taking the time to respond to our customer satisfaction survey. At Precision Door Service we strive for 100% Customer Satisfaction. We not only provide our customers with the highest quality parts, but we also have the best warranties in the business. We will review this invoice and make sure we are staying competitive while providing our customers with this level of service. Thank you again for your business.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Durham, NC
Service was professional and so was Eric's was first rate. My only concern, as a retiree, was that I was expecting a $250-300 bill and ended up spending more than twice that amount.
Larry Strawbridge
Response:
Thank you for taking the time to respond to our customer satisfaction survey. At Precision Door Service we strive for 100% Customer Satisfaction. We not only provide our customers with the highest quality parts, but we also have the best warranties in the business. We will review this invoice and make sure we are staying competitive while providing our customers with this level of service. Thank you again for your business.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Durham, NC
Superb service. Technician arrived one hour after my frantic call of broken garage door springs. An hour later everything was fixed, upgraded and inspected. Cliff, our technician, was professional, informative and we really could not have asked for better service. I will always refer Precision Door to friends who have garage door issues.
Meg Solera
Response:
Meg Solera, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Cliff.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Install Garage Doors
Durham, NC
We will reply to this after our new door is installed tomorrow morning the 9th.
Jackie Long
Response:
Jackie Long, thank you for choosing Precision Door Service, we look forward to feedback on your new installation.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
Durham, NC
We were having trouble closing the garage door, it had a loose hinge, and the strip on the bottom was torn and damaged. I called and they were able to send someone out that day between 12-2. The tech called on the way to tell me he was on the way. He reviewed the issues, told me what as needed, explained pricing, gave me options, and was able to to the work I requested then and there. He even remembered to lock the gate when he left. We had used this company once several years ago and we happy to find that their service was as good as before.
Catherine Blue
Response:
Catherine, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
With 103,873 Reviews
For this location's local site visit:
This location is owned and operated by:
Tim Yeager
Precision Door Service of Raleigh
300 Dominion Dr Suite 201Morrisville NC, 27560