Precision Garage Door of Simi Valley
Has Received 18 Reviews in:
Santa Barbara
Average Rating: 4.61

Garage Door Opener Repair
Santa Barbara, CA
Outstanding service Great value for money Best company by far in this field
Glen Broomberg
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Opener Install
Santa Barbara, CA
Had a complete opening system replaced. Chris was fast, efficient, knowledgeable, friendly, and confident. He did a great job, finished in a couple of hours and cleaned up afterwards.
Leonard Johnson
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Opener Install
Santa Barbara, CA
Miles was super helpful, worked efficiently, and provided great service!
Jon Aimonetti
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Install Garage Doors
Santa Barbara, CA
Technician (Miles) was very knowledgeable. Miles is outstanding Plus.
John Illgen
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Santa Barbara, CA
Precision was Fast, efficient, and professional when they quoted the job and installed it. Our new garage door is awesome, we love it!
Marc Muench
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
Santa Barbara, CA
Overhead Door’s self proclaimed “Rookie” repairman BROKE our garage door spring without replacing it...be careful in your selection of overhead door repair company!
Steve
Response:
Steve – Thank you for taking the time to review our recent repair in your garage. We aim to have fully satisfied customers and regret if there may have been any miscommunication. We serve thousands of customers each year and we understand that a garage door failure can be a very frustrating experience. All of our field service technicians are extensively trained to ensure they are well equipped with the know-how to serve our customers’ needs on a daily basis. Our goal is always to fix our customer’s garage doors correctly in order to ensure their door functions in the safest operational condition possible. As a result, we take a holistic approach to assessing the items which may fail our safety inspection as well as the reasons for their failures. We then present our customers with our findings and offer options which may help to best serve their immediate and/or long-term needs. Ultimately, we regret if the winding cone on one of your springs may have failed during our repair. Although that failure has little effect on the function of the spring, and no effect on that springs function to assist with lifting and lowering your door, we can certainly appreciate your concern and frustration. We do recall that your door was not balancing properly and we offered to assist you with replacing your springs at the time of our service. We appreciate our continued dialogue and we've mailed a refund check as discussed. We will look to this as a teaching opportunity for our team. Thank you again for your business.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Santa Barbara, CA
Timely response. My garage door would not open and I was unable to get my car out of the garage. Efficient and polite service. I am a most satisfied customer.
Barbara Dunaway
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Santa Barbara, CA
I would give him a 5. He could not find the problem and stuck with it for about 5 hrs. I thought that he should take a break; but he insisted on staying until the work was finished. The door is very old; but he did not press me to install a new one.
Mary Esperti
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Garage Door Repair
Santa Barbara, CA
Got GREAT same day service from Miles. Very professional, knowledgeable, on time ...service above expectations! I highly recommend Precision for superior service!
Steve Watson
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Santa Barbara, CA
We are 100% happy with Precision. Every person we met was on time, competent, and followed through as they said they would. And most important, we LOVE our new garage door! All around, a very professional company with a great product.
Bob Latham
Response:
Bob Latham, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding your experience.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Santa Barbara, CA
Competent, professional person came to check on a garage door opener that had already reset from a power outage two days prior. I felt that $125 for "tune up" and tightening some screws was excessive, when you advertise $29.00 service charge online. What is with that? And over $300 to do a full tune up? Please!!! That also seems out of line price-wise. I have never felt so overcharged as in Santa Barbara. I am only giving 3 stars because the service person was good; he called when he was free and saved me a 4 hour waiting period. He told me my new "genie" was not a good product and so he wasn't prepared to work on it; that was a turn off and it told me this company was pushing the competition's product.
Paula Cathey
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Santa Barbara, CA
Very happy with the service. Didn't screw around trying to sell me a completely new system. Said he could work with what we had. showed up on time. Was professional and friendly. Got the job done and significantly improved our automated door operation. The value of the service was definitely worth the $300. Thanks! Berkeley Johnson
Berkeley Johnson
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Santa Barbara, CA
The major repair of our garage door was handled #5 from beginning to end. I will recommend your company to my friends, a special nod to Shawn. Peter Hugin
Peter Hugin
Response:
Peter Hugin, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Shawn.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Santa Barbara, CA
Shawn Enfield was the technician who performed the service on my garage door. He was very professional, and explained the problem to me in a very clear manner. He greatly improved the performance of the door. I rate his work as "5"! Thank you.
Cary Conyers
Response:
Cary Conyers, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Shawn and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Santa Barbara, CA
I was just lucky to choose Precision Garage Door Repair via Google. I was very pleased and happy with Russ Trumpy the Technician. He called before he arrived to let me know the approximate time he would arrive and he was right on time. I appreciated that as I have two dogs that like to "sneak out & run". I was able to place them in a closed room. Russ was very Professional, and shared his knowledge with the facts of my door and what were my options. I appreciated that and learned much from Russ. I will certainly recommend Precision Garage Door Repair to anyone who asks me. He was very quick & the door works extremely well. Thank you Russ. Norma Sundquist....Santa Barbara....4/19/16
Norma Sundquist
Response:
Norma Sundquist, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Russ.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Garage Door Repair
Santa Barbara, CA
Efficient and professional
Becky Cantrell
Response:
Becky Cantrell, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Repair
Santa Barbara, CA
technician was very good and got the door open with a minimum of damage. cost was very high! (not his fault) cost was $225.00 plus $24 for one new $5 bracket.
Dennis Wood
Response:
Thank you for taking the time to respond to our customer satisfaction survey. At Precision Door Service we strive for 100% Customer Satisfaction. We not only provide our customers with the highest quality parts, but we also have the best warranties in the business. We will review this invoice and make sure we are staying competitive while providing our customers with this level of service. Thank you again for your business!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Santa Barbara, CA
Very well done! Thanks
Harold Michel
Response:
Harold Michel, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
With 71623 Reviews
- 5 Star (95.5%)
- 4 Star (2.1%)
- 3 Star (0.7%)
- 2 Star (0.6%)
- 1 Star (1.2%)
For this location's local site visit:
This location is owned and operated by:
Chuck White
Precision Overhead Garage Door Service
Simi ValleyArea CA, 93062 License: 993555

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