Garrett did a great job. He understands the system, doesn’t take short cuts and returned on Friday evening to explain the whole repair etc

Lee Waldron

Garrett Marshall was very courteous and respectful. Did not pressure me to accept service I did not need. Being a senior lady I experience that often. I would give him a 10. Thank you for your service.

Thersa Thornsberry

Outstanding service Great value for money Best company by far in this field

Glen Broomberg

Had a complete opening system replaced. Chris was fast, efficient, knowledgeable, friendly, and confident. He did a great job, finished in a couple of hours and cleaned up afterwards.

Leonard Johnson

Miles was super helpful, worked efficiently, and provided great service!

Jon Aimonetti

Technician (Miles) was very knowledgeable. Miles is outstanding Plus.

John Illgen

Precision was Fast, efficient, and professional when they quoted the job and installed it. Our new garage door is awesome, we love it!

Marc Muench

Overhead Door’s self proclaimed “Rookie” repairman BROKE our garage door spring without replacing it...be careful in your selection of overhead door repair company!

Steve

Steve – Thank you for taking the time to review our recent repair in your garage. We aim to have fully satisfied customers and regret if there may have been any miscommunication. We serve thousands of customers each year and we understand that a garage door failure can be a very frustrating experience. All of our field service technicians are extensively trained to ensure they are well equipped with the know-how to serve our customers’ needs on a daily basis. Our goal is always to fix our customer’s garage doors correctly in order to ensure their door functions in the safest operational condition possible. As a result, we take a holistic approach to assessing the items which may fail our safety inspection as well as the reasons for their failures. We then present our customers with our findings and offer options which may help to best serve their immediate and/or long-term needs. Ultimately, we regret if the winding cone on one of your springs may have failed during our repair. Although that failure has little effect on the function of the spring, and no effect on that springs function to assist with lifting and lowering your door, we can certainly appreciate your concern and frustration. We do recall that your door was not balancing properly and we offered to assist you with replacing your springs at the time of our service. We appreciate our continued dialogue and we've mailed a refund check as discussed. We will look to this as a teaching opportunity for our team. Thank you again for your business.

The Precision Team

Timely response. My garage door would not open and I was unable to get my car out of the garage. Efficient and polite service. I am a most satisfied customer.

Barbara Dunaway

I would give him a 5. He could not find the problem and stuck with it for about 5 hrs. I thought that he should take a break; but he insisted on staying until the work was finished. The door is very old; but he did not press me to install a new one.

Mary Esperti

Got GREAT same day service from Miles. Very professional, knowledgeable, on time ...service above expectations! I highly recommend Precision for superior service!

Steve Watson

We are 100% happy with Precision. Every person we met was on time, competent, and followed through as they said they would. And most important, we LOVE our new garage door! All around, a very professional company with a great product.

Bob Latham

Bob Latham, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding your experience.

The Precision Team

Competent, professional person came to check on a garage door opener that had already reset from a power outage two days prior. I felt that $125 for "tune up" and tightening some screws was excessive, when you advertise $29.00 service charge online. What is with that? And over $300 to do a full tune up? Please!!! That also seems out of line price-wise. I have never felt so overcharged as in Santa Barbara. I am only giving 3 stars because the service person was good; he called when he was free and saved me a 4 hour waiting period. He told me my new "genie" was not a good product and so he wasn't prepared to work on it; that was a turn off and it told me this company was pushing the competition's product.

Paula Cathey

Very happy with the service. Didn't screw around trying to sell me a completely new system. Said he could work with what we had. showed up on time. Was professional and friendly. Got the job done and significantly improved our automated door operation. The value of the service was definitely worth the $300. Thanks! Berkeley Johnson

Berkeley Johnson

The major repair of our garage door was handled #5 from beginning to end. I will recommend your company to my friends, a special nod to Shawn. Peter Hugin

Peter Hugin

Peter Hugin, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Shawn.

The Precision Team

Shawn Enfield was the technician who performed the service on my garage door. He was very professional, and explained the problem to me in a very clear manner. He greatly improved the performance of the door. I rate his work as "5"! Thank you.

Cary Conyers

Cary Conyers, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Shawn and his work.

The Precision Team

I was just lucky to choose Precision Garage Door Repair via Google. I was very pleased and happy with Russ Trumpy the Technician. He called before he arrived to let me know the approximate time he would arrive and he was right on time. I appreciated that as I have two dogs that like to "sneak out & run". I was able to place them in a closed room. Russ was very Professional, and shared his knowledge with the facts of my door and what were my options. I appreciated that and learned much from Russ. I will certainly recommend Precision Garage Door Repair to anyone who asks me. He was very quick & the door works extremely well. Thank you Russ. Norma Sundquist....Santa Barbara....4/19/16

Norma Sundquist

Norma Sundquist, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Russ.

The Precision Team

Efficient and professional

Becky Cantrell

Becky Cantrell, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

technician was very good and got the door open with a minimum of damage. cost was very high! (not his fault) cost was $225.00 plus $24 for one new $5 bracket.

Dennis Wood

Thank you for taking the time to respond to our customer satisfaction survey. At Precision Door Service we strive for 100% Customer Satisfaction. We not only provide our customers with the highest quality parts, but we also have the best warranties in the business. We will review this invoice and make sure we are staying competitive while providing our customers with this level of service. Thank you again for your business!

The Precision Team

Very well done! Thanks

Harold Michel

Harold Michel, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team