I had been putting off getting our garage door repaired but it became urgent Tuesday night. I called Precision on Wednesday morning at 9:20 am.. Bridget, the receptionist, took down all the information without a mistake and promised a service window that day between 10-2. Within an hour, Miles, the technician, called to confirm his timetable. By noon, Miles arrived, in uniform and keeping social distance. He reviewed the problem, outlined my repair options in writing and completed the work within one hour. The work was complete, professional and I am very pleased with the result. I will not hesitate to contact Precision again and recommend them to friends and family. Well done!

Karen Johnston

I appreciated the quick service. The back-up battery in by garage door opener was replaced. I just felt the charge was a bit high. It took less then 30 minutes to replace battery. Thank you for helping me.

Sana Broadrick

Tough doing courteous quality work on hot days in a hot garage. You came in less than 24 hours ready to rock. Thanks

Robert Higbee

New garage door opener. Technician was experience & did a great job!

Harriett Rozanski

Eric did a wonderful job installing my new garage door opener.

Sham Ganguli

MINUS 5 stars! Don't even think about it.

REALLY Unhappy Customer

Stephanie – Thank you for taking the time to respond to our customer satisfaction survey. We aim to have fully satisfied customers and regret if we may have missed our mark. Mike Larson, our General Manager, has tried to reach out to address your concerns and find a resolution, but we haven’t received a call back. Please feel free to call us at the number we left. We appreciate your business and hope to hear from you soon.

The Precision Team

Precision Team Response - You are misinformed.... Mike Larson left ONE message, which was actually appreciated. Unfortunately, the phone number he left was the main customer service number. After being put ON HOLD for 20 MINUTES, the call center told me they "HAVE NO IDEA WHO MIKE LARSON IS" and asked me if I wanted to leave a message for the installer. After informing the call center numerous times I was RETURNING A CALL FROM MIKE LARSON, I was "suddenly disconnected." I called again, but gave up after another 15 minutes on hold. UGH! The response (above) from the Precision Team is ANOTHER EXAMPLE of their BAIT AND SWITCH ROUTINE. MY REVIEW REMAINS THE SAME...MINUS 5 STARS! PS - had to pay another company to re-install their unit and properly adjust the garage door.

REALLY Unhappy Customer

Russ is a knowledgeable, honest tech. who is quite a asset. He came and he conquered.

Steve Hollander

Our door fell due to lack of spring tension. Alex showed up on time and had the door operational in no time. The door is now perfectly balanced. Excellent service at reasonable price. Highly recommend Precision Doors.

Sampath Palaniswamy

Sampath Palaniswamy, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Alex and his work.

The Precision Team

Professional service from a knowledgeable technician - thanks you Victor. Had a post GDO install issue where the garage door would not close when the sun was shining in a specific area. Victor knew exactly what to do and resolved the issue, installing sun shades on both obstruction sensors. Victor also recommended I move my trash bin away from one sensor to avoid hitting it (I took Victor’s advice). Precision is a first-rate organization.

Mike Panopoulos

Mike Panopoulos, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

neil and josh are a excellent team. they arrived and installed the springs for the garage door in record time. recognize these two people because they are a real asset to this company and should be rewarded for their work ethic.

Ron Appel

Ron Appel, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Tom B. did a great job repairing our garage door (12/13/2017). He was very personable, efficient and knowledgeable. Definitely deserves 5 stars. Lou Kustudia

Lou Kustudia

Lou Kustudia, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Tom and his work.

The Precision Team

Excellent service from start to finish. Technicians arrived within expected timeframe (on Thanksgiving weekend, no less!) and promptly resolved garage problems. Highly recommend this company!

Lozada-Smith family

Lozada-Smith, thank you for the review, and we appreciate the recommendation!

The Precision Team

Victor Jimenez was very helpful and polite. First he called me and verified the appointment. He also called to let me know the delay due to traffic but he was on time. He was very knowledgeable and showed us the needed job to be done. He didn't over charge us and was honest. My garage door operates efficiently and he did the quality work for us and also taught us how to take care of our garage door. Thank you so much for your great service. We will call him back for our future service !!

Mona Aghaebrahimi

Mona Aghaebrahimi, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Victor.

The Precision Team

Sorry for the delay in responding. Russ was great. He informed me of the needed repairs to the doors and provided me with options. He was no nonsense. He was courteous. I would trust him to return again to make needed repairs.

Larry Turner

Larry Turner, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Russ.

The Precision Team

great same day service and performed the job well. Not cheap however. The part need for the garage opener was a $30 part and all said and done the part and install coast almost $285 for 45min of work. I am however happy with the expedient service.

Kevin Wright

Kevin Wright, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Easy company to do business with. Very professional. My tech, Russ was awesome. Did the job, explained everything to me, left the space "spotless". Highly recommend both the company and especially Russ.

Gary Allen

Gary Allen, thank you for the review, and we appreciate the recommendation!

The Precision Team

We were having an issue with our garage door not closing. Always seemed to happen first thing in the morning. We would call and get an afternoon appointment but the technician came early both times! The first time he couldn't recreate the problem but the second time he showed up quickly in the morning despite the PM appointment and saw what was happening. That to me shows excellent customer service! Keep it up Precision, that's the way to earn referrals and repeat business. Very pleased :)

Suzanne Vier

Suzanne V, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Victor was awesome. Keep him around. The price was more than I expected but I understand.

Mike Payne

Mike Payne, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Victor.

The Precision Team

5 stars Great tech. Russ Efficient, friendly

Jerry Wagner

Jerry Wagner, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Russ.

The Precision Team

Fast, professional service with fair pricing.

Jack Seal

Jack Seal, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

The arrival was timely and the work was thorough. Everything was explained thoroughly. I appreciate the call before arrival and a picture of the service repair individual.

Elsa Perniciaro

Elsa Perniciaro, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

very impressed with fact that you can see who your technician is ahead of time.very impressed with Sergio and his professionalism.

Dean Pisarev

Dean Pisarev, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Sergio.

The Precision Team

5 star. very courteous service

Gilbert Ferman

Gilbert Ferman, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team