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Precision Garage Door of Saint Paul

Has Received 7 Reviews in:

White Bear Lake

Average Rating: 4.57


Precision Van

Garage Door Opener Repair

12/16/2021

White Bear Lake, MN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose your company from Angi on purpose because your website notes a concern for safety. The technician was courteous and professional. The job was done well. However, he was not masked and admitted he and his family were unvaccinated. By way of excusing, when he saw how unsafe I felt, he noted that he was tested every 2 weeks! Not daily, but every 2 weeks! Although we were probably technically outside in my garage, I felt unsafe and I put on a mask while he never did. I kept my distance except when I had to pay. Fortunately I was able to put my card in at arm’s length but I was not comfortable with the experience.

Susan


Response:

Thank you so much for letting us know of your experience. I am sorry to hear that it was less than superb. We do take health and safety very seriously. We follow all the guidelines and are equipped with ways to do our business safely. We do rely on our customers to let us know what they expect and are comfortable with and I'm sorry that your technician did not pick up more on your cues. We will be sure to remind our staff to ask upon the phone call they make when they're en route if the customer prefers we wear a mask and if they would like to opt in for our contactless payment option; where customer can be emailed their invoice with a payment link. Your feedback is very important to us and I thank you for reminding us how important it is to focus on all aspects of the customer experience, which entails more than just the garage door.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

Garage Door Repair

12/08/2021

White Bear Lake, MN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repairman was very courteous and helpful. Since we agreed on the issue, we decided to “limp” until spring. Appreciate all he did. Will call precision for garage needs again.

Grace Adams

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Repair

12/06/2020

White Bear Lake, MN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was impressed that on a Sunday I could get a serviceman to my home in two hours. All my remotes just quit working except periodically. Troy my serviceman was professional, engaging, and quickly diagnosed the issue and made several recommendations. My entire experience with this company starting with the woman who took my phone call was stellar!

Robert Ryan

Service Provided:

Garage Door Opener Repair

Product:

Install Garage Doors

07/23/2020

White Bear Lake, MN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional technicians. Quality product.

Linda Veitch

Service Provided:

Install Garage Doors

Product:

Garage Doors

Broken Garage Door Spring Repair

03/07/2020

White Bear Lake, MN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job done by Travis. Very professional and did a great job

Lionel Duhorane

Service Provided:

Broken Garage Door Spring Repair

Product:

Cables

Garage Door Opener Install

11/11/2019

White Bear Lake, MN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Devon was a delight to work with! He was professional, and eager to diagnose and fix the issue with our garage door opener. (The opener had been installed years ago by another company.) He suggested that we lube the springs and hinges which we did.

Gail Brown

Service Provided:

Garage Door Opener Install

Product:

Remotes / Keypad

Garage Door Repair

07/26/2019

White Bear Lake, MN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It took as long to explain my options as it did to fix my garage door. Got done in less than 30 minutes. Qick and excellent service.

Bob Fastner

Service Provided:

Garage Door Repair

Product:

Springs

Our Average Rating

With 82980 Reviews

  • 5 Star (95.3%)
  • 4 Star (2.2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.2%)

View All USA Locations

Saint Paul Locations:
Eagan (651) 504-6779 28 Reviews
Forest Lake (651) 504-6782 16 Reviews
Oakdale (651) 504-6780 7 Reviews
Saint Paul (651) 254-7398 61 Reviews
Stillwater (651) 504-6778 17 Reviews
Western Wisconsin (715) 629-1274 4 Reviews
White Bear Lake (651) 504-6781 1 Reviews
Woodbury (651) 769-0741 40 Reviews

Precision Door Service

For this location's local site visit:

This location is owned and operated by:
Craig & Erica Amundson

Precision Door Service

53 Woodlynn Ave, Suite C
St. Paul MN, 55117
We Fix Garage Doors Right Springy

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