We were offered an appointment within 24 hours of our first call. Our service personnel's name is Mark. He arrived as promised, was very professional and pleasant, gave us an estimate, we agreed on the estimate and he went to work. He replaced our old LiftMaster system for a new one, showed us how it works, offered to program our remotes which took about an hour. Great job! Thank you!

Jose

Dara was awesome! He did a great job!

Mike Jordan

I wanted a keypad that worked with the Liftmaster lift already on site. Fortunately your name came up. Absolutely delighted with your service...and your service man. Very knowledgeable! Next time I have any trouble with my door I will call Precision.

Charles Pattin

They came out and never sent the quote?

Ed Bartak

Daray did a great job. He repaired my garage door. Daray figured out that it had the wrong springs on it and needed new bearings. He is very knowledgeable and explained everything that needed to be done before he did the work. I am highly impressed with him!

Bob Moeder

Quick and friendly

David Poppe

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Trevor Fitch

Luke did a very good job installing the parts.and was very courtious.

Bob Cincetti

This was the worst experience in my life. After failing to fix my garage door, the tech, Charlie, failed to contact as promised. I called another company, cancelled my credit card charge, and got my door fixed for under $100. I will report this to the BBB and the attorney general. He was trying to gouge me of $600.

Jody Lamping

Dear Jody, I have tried several times to contact you via e-mail and phone, to no avail. We have also sent a 2nd technician out to finish the job and your son had informed our technician that everything had been taken care of and no long need our services.

The Precision Team

Charlie was very courteous and professional. He clearly explained the steps they would take to determine problem with our garage door opener and reviewed our options. He was very informative and helped us make the best decision. Thank you for the outstanding level of service provided! We will definitely contact Precision for any further needs!

Andrew p & kasandra g Miller

The tech (Jesse) that did the work was great. He is a great representative for your company - very friendly and personable, and completed the work quickly. I give him 5 stars...

Kem & Jared Frost

The service techs that installed new springs on my garage door were on time, professional and made the process very easy. I would recommend Precision Door to anyone who asks.

Sanford Sherman

Technician arrived precisely at the scheduled time and installed a new garage door opener and controls in less than an hour. He completely cleaned up all trash and the old unit and in addition gave us full operating instructions for the new unit. All this the same day we called to schedule the service. Excellent service by very qualified people.

Neal Nichols

Very happy!! Repair guy (Shelby Beathard) arrived when promised. Inspected the entire door and provided an evaluation of the garage door and options for repair/replace. Made the repair quickly and then 'adjusted' the torsion springs for the new cables, so the door closes perfectly. Very professional and friendly.

Will Hoerl

We called Precision Door to replace a broken spring on our door. They were very professional and knowledgeable compared to some of the other companies i had spoken with. I will definitely use them again for any future needs.

Chris

Outstanding. I called at 9 a.m., and the technician was here at 10 a.m. Two springs replaced and a working garage door by 11 a.m. There was a clear explanation of the service & costs and the technician was very friendly.

Dan Eakin

Dan Eakin, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.

The Precision Team

He did a great job. But I resent the $15.00 environmental fee! How did your employee coming to my house and putting one roller back in the fixture effect the environment?? That is just a way to get more money!!

Susan Hunt

Excellent work by Travis! Also a great representative of your company!

Bruce Sokol

Bruce Sokol, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Travis from Precision Door Service did a great Job getting our garage door working again. An inspection of the door found defects that likely led to the spring breaking. The work was quickly completed at a fair price.

Dana Nolte

Dana Nolte, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Travis and his work.

The Precision Team

Very pleased with courteous workmen and the quality of completed work.

Andrena Keesee

Andrena Keesee, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

$45 for a universal remote? $15 environmental fee ? Gross overcharge for punching two buttons. I will, and you should as well, look elsewhere for garage door repair. A racket describes correctly this company.

Mark Ptasnik

Mark - Thank you for reviewing our recent service on your daughters home. When our technician arrived, we found that you had disassembled the garage door operator to the right door (Very Old Genie Screw-drive without Safety Eyes) on your own in an attempt to program a remote to the system. You had also purchased a universal remote that was not compatible to the system. Through research on site, we discovered that Genie was no longer supplying parts for this operator and none of the current remotes, offered by Precision Door or sold by Genie or their Authorized Dealers, would work with the system. We explained that the system was old, did not have safety eyes and that the operator although functioning was not safe. The springs were too heavy, the rollers were old and bearings were blown out as well. The Pulleys were plastic and mismatched and the door was in desperate need of either replacement or overhaul. You mentioned that as long as it functioned, you was fine with the door in its present condition. We offered a replacement opener (Raynor Pilot II) for $325.00 with $150.00 dollars for the install and also offered to waive the trip charge if purchased. After checking with your daughter service was refused on the right door. We inspected the left door and found it to be in similar condition as the right, with the exception of the springs, which were mismatched. The opener, (Craftsman ½ Horsepower Belt-drive) was in fairly good condition. There was an issue where the car remote was not working for some reason. We explained that we could see if we could program and felt that we could as the keypad was functioning. We further explained that to do this would require us to charge ½ hour of labor along with the trip charge and environmental fee. We also mentioned that we would teach you how to program the remote so that you could program another remote that was not at the residence, so you would not have to pay for another trip charge for us to come back. At that time, you agreed to that solution and we completed the work and taught you as well. When it came time to pay for our services, you mentioned that you were told by the call center that our service call fee would be $20. Upon checking the notes related to the call we clarified to him that this was if you purchased parts. We explained that if he purchased a universal remote for the left door operator at a cost of $48.00 we would program it to the system, you would save the $20.00 and we would include the programming of the other remote and not charge the ½ hour labor ($45.00) as it was included in the purchase of the remote, thus providing a savings of $17.00. It was then that you had questions about why we bill certain ways. We explained that we not only programmed the remote for the left door, taught you how to do it in the future yourself and we also spent considerable time researching for a way to program the remote you purchased previously for the Genie Operator on the right door. Additionally, we attempted to correct issues that were created by disassembling the left door operator cover and housing. At the time, you understood and thanked us for coming up with the savings in regard to the additional remote. We regret that you feel otherwise now. We strive for 100% customer satisfaction and appreciate your business.

The Precision Team

Understood one door could not be repaired because of the age of system and the lack of Safety eyes. The other simply needed a reset, which, as stated, was demonstrated. Cost for these two simple statements to me is excessive. Yes, I did agree to environmental, but why? $15 for showing up? Could I deny payment of the fee? $45 for labor should be part of the initial service fee. Bill should be $50 for service and $25 for the remote or $75. The rest is overkill and thus resulted in the rating and comments.

Mark Ptasnik

Matin and Charles did a great job fixing our garage doors. They were very courteous and professional when working here. The doors work so much better after the repairs.

Bill Barlow

Bill Barlow, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Wow! What amazing service. I was fortunate to call when a tech was not far away. They were here in 20 minutes. The men were very professional, in good spirits and very informed. I have an old opener that the cog broke off of. I could have replaced just the cog or the whole thing. After a good conversation with the gentleman, we agreed together the best course of action...install a new one. What I liked is that he asked questions about the amount of time I planned to spend living here, what my needs are as far as use of the garage, etc. He helped to me make an informed decision. Not to mention, they guys had a great sense of humor and helped identify the best ways that I could save on the new opener. Always a bonus.

Juliet Lanphear

Juliet Lanphear, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Great personable service. We go with them every time.

Michele Janchar

Michele Janchar, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

ordered and paid for a keypad for the garage door on Dec 31 2016 still waiting ....Jan 17th 2017 no stars

Matthew Murphy

Matthew - Thanks for your insight regarding the part you ordered. We regret that we dropped the ball and appreciate your patience while we scheduled the installation. We appreciate your business.

The Precision Team

Chose because of sticker at opener button listing Precision as installer. 5 star service. Technician was excellent, knowing what needed to be done and doing it efficiently and quickly. Thank you for employing this fine young man!

Dennis Vanvoorst

Dennis Vanvoorst, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Terry was very thorough and was very customer oriented. The work needed was explained very well.

Donna & david Hanks

Donna & David Hanks, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Terry.

The Precision Team

Service was outstanding. Mike is very knowledgeable and met every expectation we had!

Mark Murphy

Mark Murphy, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Mike and his work.

The Precision Team

Precision technicians are prompt, courteous, efficient and knowledgeable.

Carol Doring

Carol Doring, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Quality Workmanship Excellent Selection of Style Provided Custom Size Requirement Accommodated Schedule Coordination with Framer

Bruce Martin

Bruce Martin, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team