Precision Garage Door of Nashville

Has Received 36 Reviews in:

Antioch

Average Rating: 4.72


Broken Garage Door Spring Repair

11/25/2015

Antioch, TN

Review:

I would highly recommend this company. The service was top notch. The tech that came to our home was one of the nicest we have ever worked with. He explained all options and explained every step and what he was doing. GREAT service and will use them again and would highly recommend them to anyone.

Buford Tune


Response:

Buford Tune, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

08/13/2015

Antioch, TN

Review:

I was happy with the repair. Lawrence was very knowledgeable. It was refreshing to have thins go so smoothly. He was here early. The door makes less noise now

Eleanor Williams


Response:

Eleanor Williams, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Lawrence and his work.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Install Garage Doors

08/04/2015

Antioch, TN

Review:

Response was quick. Very satisfied with work and customer service received.

Doug Ashe


Response:

Doug Ashe, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

07/22/2015

Antioch, TN

Review:

Tech came to my house and told me my garage was un fixable, and would have to be completely replaced. Wrote me a $1350 estimate for a plain aluminum door plus tax. I on the other hand was quite skeptical and didn't trust that this man was being honest. But maybe he didn't have the experience and was told to rip people off by his company. So I called Music City Garage doors and they came out, looked at my issue and told me he had seen this many times before and it would be an issue. They replaced only what needed to be replaced and and pretty much gave me a brand new garage door for less than half the cost of Precision. And did I mention they came out and finished the job the very next day, compared to Precision who told me it would be anywhere from 3 to 5 weeks before he could get started. I've read some other reviews on this site and I've noticed that this company makes people get whole new systems all the time, because it was un fixable. Boo on this company. Boo.

Chadwick Winters


Response:

Mr. Winters, we appreciate you taking the time to respond to the customer satisfaction survey. At Precision Door Service we strive for 100% Customer Satisfaction. Our Technicians are required to perform a 25-Point Safety Inspection, and we only recommend replacing the door if it is damaged beyond repair. Since the sections of your garage door were being held together with duct tape, the springs purchased online and installed were the wrong size, we had no other choice but to leave you with a free estimate to replace the garage door.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

06/27/2015

Antioch, TN

Review:

Great service at a fair price. I am very happy with the work done. The Service Tech (Brandon) fully explained everything and completed the job excellently.

William Riker


Response:

William, thank you for taking the time to review our company. We are pleased that your experience was so positive!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Belt Drive Garage Door Opener

Garage Door Opener Repair

06/26/2015

Antioch, TN

Review:

Overall the service was good. When setting the appointment I was told by the agent that the trip charge was $55 and the technician would call 30 minutes before coming. The technician never called but was on time. He went over everything and then asked if I remembered what they quoted me on the trip charge and I said $55. He said nope its $65. I said how does it go up in less than a day and i want warned? He said the agent made the mistake not him. I should have cancelled the service all together because i really felt like i was getting played. Yes it's only $10 but it just seemed fishy to me. Luckily i really just wanted my garage door fixed. It took the technician less than 15 minutes to fix the issue and i was happy about that.

Gerald Giles


Response:

We are glad the service was good and the technician was able to fix your door in a timely manner. At Precision Door Service we strive for 100% customer satisfaction. We investigate every instance this is not accomplished and we learn from it. We will review the call and try to prevent this from happening in the future. Thank you for your response.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

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Our Average Rating

With 55436 Reviews

  • 5 Star (95.7%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

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Precision Door Service of Nashville

For this location's local site visit:

This location is owned and operated by:
Dan Desantis

Precision Door Service of Nashville

7002 Westbelt Dr.
Nashville TN, 37209
We Fix Garage Doors Right Springy

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