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Precision Garage Door of Nashville

Has Received 39 Reviews in:

Antioch

Average Rating: 4.69


Precision Van

Garage Door Opener Install

03/02/2016

Antioch, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We wanted a company who specialize in garage doors instead of a handyman who does everything. We were needing to replace the 20 year old garage door opener. After an evaluation was done, we realized we needed a new spring, rollers and a new garage door opener. Brandon explained everything, answered all of our questions and he was very professional. We are in love with how quiet it is when the garage door opens and closes. If anything ever has to be done, it will be with Precision.

Marvin and regina Mcdaniel


Response:

Marvin and Regina McDaniel, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Belt Drive Garage Door Opener

Garage Door Opener Repair

03/01/2016

Antioch, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick arrival time and great customer service! I had to have a new opener and complete overhaul of the springs, cables, drums and bearings on the door itself. Technician CJ Denney did an excellent job and answered all of my questions. Thanks so much!

Jamie Sontany


Response:

Jamie Sontany, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with CJ.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Belt Drive Garage Door Opener

Garage Door Repair

12/30/2015

Antioch, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Shane was awesome. He knew my situation and was willing to do what I needed. Did create a huge sale for him but a huge value for me. That's called service and I dig it.

Kyle Castro


Response:

Kyle Castro, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Shane.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

11/25/2015

Antioch, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would highly recommend this company. The service was top notch. The tech that came to our home was one of the nicest we have ever worked with. He explained all options and explained every step and what he was doing. GREAT service and will use them again and would highly recommend them to anyone.

Buford Tune


Response:

Buford Tune, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

08/13/2015

Antioch, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was happy with the repair. Lawrence was very knowledgeable. It was refreshing to have thins go so smoothly. He was here early. The door makes less noise now

Eleanor Williams


Response:

Eleanor Williams, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Lawrence and his work.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Install Garage Doors

08/04/2015

Antioch, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Response was quick. Very satisfied with work and customer service received.

Doug Ashe


Response:

Doug Ashe, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

07/22/2015

Antioch, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech came to my house and told me my garage was un fixable, and would have to be completely replaced. Wrote me a $1350 estimate for a plain aluminum door plus tax. I on the other hand was quite skeptical and didn't trust that this man was being honest. But maybe he didn't have the experience and was told to rip people off by his company. So I called Music City Garage doors and they came out, looked at my issue and told me he had seen this many times before and it would be an issue. They replaced only what needed to be replaced and and pretty much gave me a brand new garage door for less than half the cost of Precision. And did I mention they came out and finished the job the very next day, compared to Precision who told me it would be anywhere from 3 to 5 weeks before he could get started. I've read some other reviews on this site and I've noticed that this company makes people get whole new systems all the time, because it was un fixable. Boo on this company. Boo.

Chadwick Winters


Response:

Mr. Winters, we appreciate you taking the time to respond to the customer satisfaction survey. At Precision Door Service we strive for 100% Customer Satisfaction. Our Technicians are required to perform a 25-Point Safety Inspection, and we only recommend replacing the door if it is damaged beyond repair. Since the sections of your garage door were being held together with duct tape, the springs purchased online and installed were the wrong size, we had no other choice but to leave you with a free estimate to replace the garage door.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

06/27/2015

Antioch, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service at a fair price. I am very happy with the work done. The Service Tech (Brandon) fully explained everything and completed the job excellently.

William Riker


Response:

William, thank you for taking the time to review our company. We are pleased that your experience was so positive!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Belt Drive Garage Door Opener

Garage Door Opener Repair

06/26/2015

Antioch, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Overall the service was good. When setting the appointment I was told by the agent that the trip charge was $55 and the technician would call 30 minutes before coming. The technician never called but was on time. He went over everything and then asked if I remembered what they quoted me on the trip charge and I said $55. He said nope its $65. I said how does it go up in less than a day and i want warned? He said the agent made the mistake not him. I should have cancelled the service all together because i really felt like i was getting played. Yes it's only $10 but it just seemed fishy to me. Luckily i really just wanted my garage door fixed. It took the technician less than 15 minutes to fix the issue and i was happy about that.

Gerald Giles


Response:

We are glad the service was good and the technician was able to fix your door in a timely manner. At Precision Door Service we strive for 100% customer satisfaction. We investigate every instance this is not accomplished and we learn from it. We will review the call and try to prevent this from happening in the future. Thank you for your response.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

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Our Average Rating

With 66915 Reviews

  • 5 Star (95.5%)
  • 4 Star (2.1%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

View All USA Locations

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Precision Door Service of Nashville

For this location's local site visit:

This location is owned and operated by:
Dan Desantis

Precision Door Service of Nashville

7002 Westbelt Dr.
Nashville TN, 37209
We Fix Garage Doors Right Springy

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