Precision Garage Door of Washington DC and Suburbs

Has Received 32 Reviews in:

The Charles County Area

Average Rating: 4.78


Broken Garage Door Spring Repair

02/13/2019

Pomfret, MD

Review:

The technician called before he arrived with an ETA. He was prompt and courtesy. He explained the repairs needed and provided me with a quote. Although I decided to get another quote from several other companies, I would highly recommend your company to everyone for garage door repairs.

Sharon Johnson

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

01/04/2019

Waldorf, MD

Review:

Sherman was great. Very knowledgeable and friendly and great service.

Rhonda Warmsley

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

01/04/2019

White Plains, MD

Review:

Mr. Stepney was very professional very knowledgeable.

Timothy Stepney

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Doors

Garage Door Repair

12/30/2018

Waldorf, MD

Review:

The repair guy they came out was very professional very informative. Still waiting for my receipt email wsmith@greenbeltmd.gov

Will Smith

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

11/02/2018

Waldorf, MD

Review:

service was excellent. technician knew exactly how to replace the broken spring and was very fast and efficient. We are very pleased and would call Precision again.

Joseph Tolson

Service Provided:

Broken Garage Door Spring Repair

Product:

Broken Garage Door Spring Repair

09/04/2018

La Plata, MD

Review:

I am rating the service at 2 stars, the technician was great and did a great job, but due to how he was overbooked with calls he arrived an hour and a half late. No one from management ever called to inform me of the delays, I had to keep calling to find out when the technician would arrive. The great job by the technician brought the rating up to 2 stars

Charles Reifenauer


Response:

Charles - Thank you for reviewing our recent service in your garage. We apologize that we were tardy for our appointment. We strive to provide stellar service in a timely manner. We appreciate the opportunity and will strive even harder to improve our booking practices to avoid these instances. Thank you for the opportunity to serve you.

The Precision Team


Comment:

The response seems typical, I hope that you can improve your call management and dispatch Hopefully if I should need your services in the future I will not have to stay committed at home for 5 1/2 hours

Charles Reifenauer

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

08/16/2018

Waldorf, MD

Review:

Very efficient scheduling process, I like that they identify the technician who will conduct the service call. Derrick E cam out yesterday, called 30 minutes prior to visiting. I had a garage door out of alignment- Derrick quickly performed troubleshooting steps, was very courteous and very knowledgeable. I give him 5 stars +++ and would definitely call Precision Door for any maintenance/installation needs I have in the future.

Mark Gajda

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

08/02/2018

Waldorf, MD

Review:

Sherman arrived within my designated window and did an excellent job identifying the problem that was causing my garage door to not close. He installed new struts to reinforce the panels appropriately and the garage door closes and opens with no issues. I was very happy with the quick, reliable, & quality service.

Jamerson Pender

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

07/28/2018

Bryans Road, MD

Review:

Excellent customer service. Please have Sherman back for install

Donald Beasley

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener Repair

07/12/2018

Pomfret, MD

Review:

Technician arrived promptly, assessed what the problem was informed me and got my approval. he estimated that it would require approximately one hour to complete. He finished in the estimated time frame. He was very polite and efficient. So far I am Satisfied with the repair. If I have further need for repairs I will not hesitate to call you and I would recommend you to others for your excellent service.

Anna Pegram

Service Provided:

Garage Door Opener Repair

Product:

Belt Drive Garage Door Opener

Garage Door Opener Install

07/05/2018

White Plains, MD

Review:

My garage opener failed to close my garage door and it was on a holiday- Fourth of July. I began to panic a little, since I didn’t want my garage door left open through the night. My daughter saw your company online and were able to set up an appointment at noon the very next day. We were able to manually close and lock the door for the night. The technician called, while enroute and was on time. In fact, he had to wait a few minutes for me to arrival. He was polite, knowledgeable and a joy to work with. He explained the problem and did not put any pressure to buy a new opener. I knew my opener was on its last leg. He showed me how to operate the new opener and told my it had a five-year warranty, synced my remote to opener and cell phone, and was on task the entire time. He cleaned up after himself and was simply an excellent installer. I love my new opener and it’s sooo much quieter than the previous opener. Thank you, for a job well done!!

Laverne Mcguire

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

06/08/2018

Bryantown, MD

Review:

I had Sherman as a tech and he was great!! Very honest, very thorough and did a great job. Due to my experience with him I would recommend and use your company again in the future.

Darryl Almassy


Response:

Darryl Almassy, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Sherman.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Repair

06/01/2018

Waldorf, MD

Review:

Polite, friendly and knew what he was doing.

Art Grimes


Response:

Art Grimes, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Garage Door Opener Install

05/29/2018

Waldorf, MD

Review:

Mr. Sherman is the “Best”!!!! Need I say more!! Thanks Charles

Charles F. White iIII


Response:

Charles F. White IIII, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Broken Garage Door Spring Repair

02/16/2018

Waldorf, MD

Review:

Outstanding job, and great customer service

Christopher Evans


Response:

Christopher Evans, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one. 

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

01/20/2018

Waldorf, MD

Review:

Phillip was AWESOME!!! He is very knowledgeable about his craft and took time out to answer all of my questions. He was able to explain what was wrong with my garage door and ensured me he was capable of making the necessary repairs to have my garage door back on track! He was also very courtesy and a Professional!!! Thanks Philip!! Carla “B”

Carla Brockenbaugh


Response:

Carla Brockenbaugh, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

12/29/2017

Hughesville, MD

Review:

I was 100-percent pleased with the service Precision provided. I called them late in the afternoon as my garage door was frozen in the up position. They were able to have a technician at my house the following morning. The staff at precision were very responsive and quickly answered any question I had. Although I was at work while the repair was worked, I was able to communicate with the on-site tech, who kept me informed on what was going on. My garage door is now fixed and working properly. I felt the price for the repair was reasonable and I would use Precision again. I will also recommend them to others. Definitely 5 STARS!!

Floyd s. Hepler


Response:

Floyd S. Hepler, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Repair

11/24/2017

Hughesville, MD

Review:

They took my call set an appointment, received a phone call from the tech asking a few questions and telling me the approximate time he would arrive, showed up right on time and went to work, did some adjusting, replaced a few parts and had garage door working great again, the tech was very courteous and a expert at his skills fixing the door while talking to me. They did a great job and will use them again, thank you.

Louis Cecchini


Response:

Louis Cecchini, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

07/17/2017

Bryans Road, MD

Review:

I want to thank you Mike for coming out and fixing my garage. He was professional, courteous and fixed the issue with no problem. The garage sounds 100% better and I could not be happier. Thanks again for your quick response.

Paul Brown


Response:

Paul Brown, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Mike and his work.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

05/19/2017

La Plata, MD

Review:

I wanted to say what a great job Mike C did on my garage door .I work in property management and customer service is what counts in every business .Pleasant ,on time ,friendly . Thanks

Daniel Thomas


Response:

Daniel Thomas, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Mike and his work.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

03/28/2017

Waldorf, MD

Review:

3-27-17 Mike came to my house, repaired my door it works now. thanks keith

Keith Fowler


Response:

Keith Fowler, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

03/19/2017

Waldorf, MD

Review:

way overpriced, felt i was taken advantage of since i needed the repair over the weekend. given the opportunity i would never use this company again that is how strong i feel about my experience. the only positive thing was the tech did seem to know garage doors. his hard selling and quickness to talk poorly about a previous provider was not received well by me. if it wasn't the urgency of the situation i would not have agreed to the repairs.

Timothy Smith


Response:

Timothy - Thank you for reviewing our recent repair on your door. We strive for 100% customer satisfaction. We regret that your repairs needed exceeded your budget. We appreciate your business.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

02/28/2017

Waldorf, MD

Review:

Good professional courteous service. Couldn't ask for better.

Steven


Response:

Steven, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

02/28/2017

Waldorf, MD

Review:

Derrick went above and beyond to assist me today, I will be using your company for all garage door services in the future!

Jose Ogando


Response:

Jose Ogando, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Derrick.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Install

02/13/2017

Waldorf, MD

Review:

We appreciate the timely manner in which Precision was able to service and replace a twenty year old garage door motor. Brian's knowledge, expertise, and professionalism were appreciated. His installation was top notch and he explained everything thoroughly. Thank you, Brian.

Mark Garvey


Response:

Mark Garvey thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Brian and his work.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

01/31/2017

Waldorf, MD

Review:

My wife was very pleased with the speed and courtesy of the installer. Thank you.

Wayne Thomas


Response:

Wayne Thomas, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Remotes / Keypad

Broken Garage Door Spring Repair

01/27/2016

Waldorf, MD

Review:

During the 2016 Snow Storm Jonas, one of the two feet+ thick rollers springs broke off making it impossible to open the garage door. On 1/26 Rick Gueory, the service technician, arrived promptly as scheduled and installed a replacement spring within 10 minutes. The cost was most reasonable. Mr. Gueory was very courteous. His work was completed in an accurate and timely manner. My wife and I are most pleased with Precision Door Service. They will almost remain as our first choice for repairs and garage door replacements.

Rob Neumer


Response:

Rob Neumer, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Rick and his work.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

01/14/2016

Waldorf, MD

Review:

Although unable to fix my problem, Tech was on time and very thorough in his assessment and advised me as to what was needed. I was satisfied with the service received.

Wayne Robinson


Response:

Wayne Robinson, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

12/12/2015

Waldorf, MD

Review:

I give the service five stars very very please with the service,

Marie Harley


Response:

Marie Harley, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

10/07/2015

Waldorf, MD

Review:

Thank you so much for a quick response. The tech was professional.

Elizabeth Reid


Response:

Elizabeth Reid, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Our Average Rating

With 51814 Reviews

  • 5 Star (95.7%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

View All USA Locations

Washington DC and Suburbs Locations:
Charles County (240) 776-2777 32 Reviews
Frederick County (240) 249-2004 32 Reviews
Montgomery County (301) 339-0516 176 Reviews
Prince Georges County (301) 830-8564 156 Reviews
Washington DC (202) 516-6330

Precision Garage Doors, Inc.

For this location's local site visit:

This location is owned and operated by:
Charan Gohlwar

Precision Garage Doors, Inc.

9125 Whiskey Bottom Rd. #D
Laurel MD, 20723
License: 80830
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