Precision Garage Door of Washington DC and Suburbs
Has Received 71 Reviews in:
Upper Marlboro
Average Rating: 4.87
Broken Garage Door Spring Repair
Upper Marlboro, MD
Excellent emergency service, with professional, courteous and knowledgeable technician...honored existing parts warranty without hassle
JE
Response:
JE, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Upper Marlboro, MD
I really appreciate the time and effort put into the service needs of my garage door by JR Queen. His assessment appeared to be above board, honest, sincere, and accurate. Although a decision has yet to be made to allow Precision to contractually complete the work requirements based upon the assessment (spousal delay...lol), I have no doubt thay once am agreement is reached, Precision will perform our service needs. The confidence and care that Mr. Queen provided to me, assuring that Precision was client centered was a major plus for me. Now, I have to convince the real decision maker (my wife). Nonetheless, I'm pretty confident that Precision will service our garage door needs and that we will be extremely happy. I will write a follow up review, after a decision has been made and if the work is performed.
Faheem Abdus-salaam
Response:
Faheem Abdus-salaam, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Install
Upper Marlboro, MD
The tech was very courteous, professional, and knowledgeable.. The problem was resolved very quickly. It definitely was a good experience for me....I will spread the word
Kimberly Spencer
Response:
Kimberly Spencer, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Install Garage Doors
Upper Marlboro, MD
I researched various Garage Door Repair/Replacement Companies several weeks ago online and settled upon Precision primarily because of the Saturday Hours and Initial savings coupon. Well after the thorough and professional assessment, recommendations and service that Mike C. provided me; frankly the Coupon savings was merely a bonus as I was completely impressed with the service oriented nature of the entire company beginning with the telephone call with the associate who coordinated and scheduled my appointment. Bravo Precision, Bravo Mike...as a former Sales & marketing Professional its profoundly refreshing to discover that some businesses still value and place a premium on Customer Service and Professionalism!!!
Tony B.
Response:
Tony B, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Mike.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Upper Marlboro, MD
BEST Sales and Service Experience EVER! Starting with James Q (JR), he was so patient and professional. My timeline changed a couple of times and JR was able to meet my specific requirements each time. He was Awesome! Thank you JR. I really appreciate you for reducing my stress level. Ending with Mark, my installer. Mark was an exceptional installer. He paid attention to the details. He made me aware of a manufacturer defect on one of the panels, which I also noticed. He had already called it in. With JR's scheduling assistance we were able to get the replacement panel installed the very next day. Mark came the very next morning and was able to replace the dented panel. I feel especially blessed to have had the Precision Experience. I have already made referrals to my neighbors. Many thanks to JR and Mark.
Jacqui Burgess
Response:
Jacqui Burgess, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Upper Marlboro, MD
Our spring popped out of our garage door, and Precision was available to come right away! They did an outstanding job, and even lubricated the chains, now our garage door opens with a very low hum. Thanks Precision, and we will recommend you to our neighbors too!
Nancy and quincey Riley
Response:
Mr. & Mrs. Riley, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Upper Marlboro, MD
Brian the technician was very professional. I will definitely recommend your service. Job well done Brian. Thanks
Tahir Diop
Response:
Tahir Diop, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Brian and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Upper Marlboro, MD
I found Precision Garage Door through Home Advisor. They called quickly and set up an appointment for the next day. Brian came on time and diagnosed the problem, gave me an estimate, then completed the repair. He was professional and friendly. I was happy with his work and would recommend him to others.
Christina Smith
Response:
Christina Smith, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Brian and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Upper Marlboro, MD
Precision was recommended by Home Adviser. Once I spoke to precision customer care representative, immediately she inform me the repairs would be complete "the same day” I was one happy customer. Rick arrived promptly, conducted himself in a professional manner. He explained everything clearly and detail regarding broken garage door spring repair and cable safety. I definitely will recommend Rick, with Precision garage door with friends/family.
M Jefferson
Response:
M Jefferson, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Upper Marlboro, MD
Excellent service throughout the entire process. Was able to get an appointment the same day. Garage door was repaired quickly and price was reasonable. Rick was very professional and knowledgeable.
Ms. Scott
Response:
Ms. Scott, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Rick and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Repair
Upper Marlboro, MD
Excellent service. On time and professional. I am just as satisfied as I was when I chose you to install my doors.
Brenda Hallums
Response:
Brenda Hallums, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
With 103,112 Reviews
For this location's local site visit:
This location is owned and operated by:
Brian Tindall
Precision Garage Doors, Inc.
License: MHIC 138079
