PRECISION GARAGE DOOR SERVICE OF MADISON

Great tech and wonderful service all around.

Matt Egner

Excellent same day service! We had a great service technician and superior telephone skills by your agent when I called with my issue this morning. A heartfelt thank you is in order and I would rate your company 5+ stars!

Stephen Kaech

The website design made it easy to choose a garage door for my home. Quick response, the estimating team was at my home the next day after I inquired about a replacement garage door. Alex, the installation tech was professional and polite, couldn’t be happier with Alex. Good job Alex.

John t Leach

Every part of doing business with Precision was easy and enjoyable. Everyone I had contact with, from the receptionist who took my call to the service technician (Rick B.), was a perfect professional. The Liftmaster belt-drive opener was installed in about an hour with no issues. I would definitely recommend Precision Garage Door Service to any of my friends and family!

Tom B

Wonderful experience! Highly recommend!

Laird Bex

Very professional and just over all nice guys. Replaced the door opener quickly and programmed all remotes. I would definitely recommend to all friends and neighbors.

Kelly Cooper

Our garage door had a wire snap last night so we needed help quickly! We felt trapped :-) I called on Saturday morning and had a working garage door by 1PM that afternoon. Ben was fantastic! He was very friendly and extremely knowledgeable.

Jenn

Alex was very professional and knowledgeable about informing me. He was also very courteous.

Geraldine r. Shear

I was very happy with the gentlemen that was our service person.He was polite and very professional. Even tho I have a service warranty on the items I was still charged for a trip charge.??

Richard Bentley

Great Service I still need a Invoice for the work done sent to me please send to Elliot@stuffnstore.com. Service Address was 729 Herndon Dr Madison WI 53718.

Elliot Olson

I chose Precision due to quality past experiences. the technician was very good. The only concern I had was that the environmental fee of $15 was not explained when I set up the appointment nor did the technician know what it was for. I felt this is very poor communication by Precision. It looks like some add on fee with no reason or explanation. that I find unprofessional.

David Greene

Hi David, Thank you for your 5 Star Review. I apologize that the $15.00 environmental fee was not explained to you. I will have our accounting department issue a refund to you for that amount. We appreciate your feedback and business.

The Precision Team

Precision Door responded quickly to my inquiry regarding the $15 charge that was not originally explained to me. They did a nice job of explaining it and ultimately made it right. Hats off to Precision. This type of customer service is not often experienced. Thank you.

David Greene

service was timely, workers were informed, skilled, gave very clear infor- made sure that I understood choices and needs. I am very satisfied with the help given

Joanne Granquist

Alex was very honest and just adjusted a few settings on my opener. He explained everything he did. He also showed me the options if his adjustment didn't solve the problem.

Jean Schaefer

Thank you! My garage door was fixed so quickly! I called in the morning and my door was fixed by the afternoon. Alex called and checked with me to tell me when he was coming. He went over all charges before and after the repair was done. So professional and knowledgeable. Thank you for making my life easier!

Ana Alexander

Alex was great. He answered all of my questions. Very friendly.

Tony & lucretia d Wade

Aaron worked hours in bitter cold to install my door. It looks great! Five stars!

Lisa Brunette

5

Yina Xing

I didn't know if my garage door opener was OK or had to be replaced. The gentle man that came was knowledgeable and personable. He was able to repair and adjust the opener. He also noticed a problem with my other garage door opener and was able to adjust it very quickly. I was extremely pleased with how he handled both and found it came in a very reasonable price.

Roger Bradley

Early arrival, which was good; they called first. Installed new garage door opener and made necessary alterations to get it to work in the old space. Nice job, overall.

Larry Ehrhorn

i think 250.00 is way to much for a 15 minite job

Rhonda Hansen

They did a great job! They offered next day service, explained everything to me clearly and had it fixed quickly. I would highly recommend Precision Door.

Cheri m. Linehan

Ben is awesome!! He deserves a rise and special recognition for Customer Service. He could find nothing wrong with the garage door. He tightened up the trolly just in case.

Donna Rossi

We are very happy with the belt drive opener installed and Ben did a very competent and professional job.

Nancy

Surprisingly prompt service. However I would like some mechanism to communicate with the company other than email. For example, according to the estimate emailed to me I will get one remote and one wall button. I wish I could request and pay for a second remote. Don't know if this is possible but without being able to ask I am left not knowing if I can ever get a second remote.

Linda Henzl

Our technician was polite and was careful to explain every part of the repair process. He worked quickly and did a great job!

Steve Bartunek

Jesse did great job and knew how to fix it properly

John Neuendorf

I was quoted a price over the phone to replace a spring on my garage door. The price was quoted at $109 for a normal spring and $179 for a “high performance” spring. Since I wasn’t in the market for “high performance” I opted for booking the appointment and getting the normal spring. Turns out the normal spring is tiny and is not recommended for my size door! Really? They couldn’t have asked what size door I had when I called for the quote?? Bait and switch. Buyer beware.

Angela Ackley

Angela – Thank you for reviewing our recent service call. We strive to achieve 100% customer satisfaction and regret we may have fell short of our mark. We will use this as a teaching opportunity to improve our communications and better serve our customers in the future. We appreciate your business and hope to serve you again if needed.

The Precision Team

Travis was wonderful and did a great job installing new hardware for our garage door! He was courteous and did the work in the amount of time that he said it would take! Thank you so much for your help with this project!

Jane Terpstra

5 Stars...workers called ahead to say when they would arrive and they arrived at given time. They assessed the situation and reprogrammed the opener. Said my problem may have been caused due to recent change of battery.

Gail Skwarek

Great service. Door works like new!

Chad Speight