PRECISION GARAGE DOOR OF COLUMBUS

Called on Saturday afternoon and tech came on Sunday morning for a failed garage door opener. Joseph installed a new opener after explaining my options, then explained all the features and how to operate under multiple conditions for weather, vacation and power outages. He reset our vehicles to the new opener and explained the warranty procedures should I need service in the 2 year warranty period. Phone operator was pleasant, took all info and was professional and spoke clearly and was completely understandable! Smooth resolution to an aggravating problem. Thank you, will call again if needed. Give Joseph a RAISE!

Kevin King

The person that I talked to on the phone was calm and professional. I was told that a window of 10am-2pm would be when they would call for notification of arrival. The gentleman asked if I would be open to an early time if it arose, I said yes. Tim called me about 30 minutes later and confirmed that it was ok to come early. He arrived in the time frame that he indicated (about 30 min). Tim was very friendly and professional. I had some work done a couple years ago, and they used old equipment. Tim worked cleanly, efficiently, and professionally. We also had a good conversation, a pleasant fella. He described the work that he did and took some time to educate me on maintenance and how to spot a potential problem. I would recommend this company, and if someone I know has a garage door issue, I will pass them this company’s number and name.

Aaron Sawicky

Best Tech that I have ever worked with and most accurate estimate. Tech explained everything and the difference between the three estimates that he gave me. I would absolutely recommend Precision Door Repair to anyone looking for an honest and reliable company to repair/replace your garage door.

Maylon Brown

Technician arrived on time. Technician was very pleasant and professional. He not only fixed the problem (bad sensor) but went the additional steps to run new wiring to the sensors on both sides. He also showed me what and how to lubricate the necessary parts. His attention to these details was greatly appreciated.

Debbie West

Good Company. Square shooters. Went above and beyond to make things right after very very cold weather caused my garage door to break after they had replaced everything 18 months ago. I only had a 12 month warrant. This company did the right thing and fixed it the next day on Christmas Eve. Thank you Precision.

Mark Suthernland

I called Precision and the next day Sarah Crowe (sales) was at my home. Sarah is knowledgeable about every door and helped me decide on which door was right for me. Sarah went through all the different types of insulation the door would provide. I was very comfortable with all the options and made the decision that was right for me. If you need a garage door I would highly recommend asking for Sarah Crowe. You won't regret having her help you purchase and choose the correct garage door. Sarah is very kind and a great representative for Precision door services.

Catherine D veidt

Once again, same day service. As a matter of fact, repair tech finished another job and cam over before my original window. Justin was our initial installer of our openers so it was nice to see the same guy who knew my openers follow up. Really nice guy, took care of business right away. Thank you.

Greg Rice

Precision Door Service provided one of the best service experiences I’ve had as a home owner! Fast, courteous, professional and quality workmanship! I highly recommend your company to anyone. Thank you for providing such great customer service!

Brian Murphy

Thank you to Matt, for servicing our garage door quickly and offering us extended warranty.

Dorrece Tanawat

2nd time using precision door great fast fair service again. Cusatomers for life here

Ernest West

We were very happy with out technician Tom Palmer, he was very knowledgeable and was very pleasant. Thank you for a good experience

Cindy Miller

Always great service from scheduling to completion. The employees are knowledgeable, helpful and friendly. I would highly recommend this company.

David Wilson

From the first phone call to the last handshake. 100% class, friendly and professional.

John Sweeney

Great Service!! We called first thing in the morning because a spring broke in garage door. They were here within a couple of hours and everything was fixed by noon. Thank you for your prompt service and great customer experience!!!

Scott Edgel

Garage door repair and opener replacement completed in a professional manner. Servises provided were expensive. Could have replace door and opener for less cost.

Jeff Brooks

My installer, David, knew his craft, friendly and pleasant to speak with. Did his task in a timely manner, and left my garage the way he found it. Also, explained the components and warranty very well. You would be lucky if he comes to your house for service.

John Goodflesh

Fast and friendly service from Tom. Arrived prior to scheduled time and within about 1.5 hours of calling. Tom worked efficiently and super helpful with questions and concerns. Very friendly as well!

Brian Maehofer

Dustin explained everything he was doing and got right to work. It was pleasure to work with Dustin. Great job!

Kathleen Goodyear

The tech was on time and did a good job of installing the opener unit and hardware, but the cost was outrageous! Probably double what you can find elsewhere. I chose them because of their reviews but with hidden charges for fleet, shop materials and HUGE mark ups on their parts i would not recommend them. I’m okay with paying more for quality parts but because I needed this done quickly I feel that I was hoodwinked- not happy.

Tom Osif

Thank you for taking the time to provide your feedback. We have been trying to reach you regarding this, if you could please give us a call at your earliest convenience. We offer 100% customer satisfaction and would like to see what we can do to make your experience better.

The Precision Team

I would give Anthony a 10 star rating if it were available! He was knowledgeable, honest and overall very nice. I’d request him ever time if that’s an option.

Marcus Morris

Excellent service!

Brenda Whiting

I would give the technician 5 stars, I have never be unhappy with Precision Dolor service.

Melody Powell

Chris arrived promptly and went right to work replacing two broken springs. He had my garage door back in service in about an hour. Very happy with quick repair and response.

Robin

I was very pleased with Alex our technician for today's service on our Garage Door Opener. We will be scheduling a replacement of our Opener in the very near future with Precision, and hopefully Alex will be available to make the replacement.

Adrienne Stevenson

Prompt scheduling, great service and product

Sheryl Iacono

Excellent and professional service by Dustin. He called ahead of our appointment and showed up on time. Quickly determined that our old garage door opener motor was fried. He was able to quickly install a new opener and warrenty that we are happy with. Thanks Dustin.

Steven Martin

Very pleased with the quick service to repair the garage door and lube the opener. Tom quickly took care of all the issues and would certainly contact Precision Door for all future work.

Sandy Heaberlin

Phone contact with the installer/technician has been the only accurate response from initial request. 5 Stars to the technician, while 0 stars to the rest of the email and phone response for an estimate to replace the existing door. Also, neither the service and and purchase drop down boxes offer options that accurately reflect this customer request.

Curtis Hungerford

Mr. Hungerford, Again I apologize that there was a little confusion when setting you up for your initial door estimate. I am happy that once we got out there we were able to get you all of the information needed to make a decision on your new door. We look forward to when it comes in and we can come install it! Thank you again!

The Precision Team

Tim was fast and professional. He did a great job.

Jermaine Logan

I called Precision Door Service for a broken spring repair. Alex showed up on time and called ahead to let me know approximate ETA. He explained my options, I made my choice with no hassles, and within an hour he was completely finished. No issues, excellent, knowledgeable ,prompt service. I would highly recommend! 5 stars! Thank you Alex and Precision Garage Door!

Ken Dennewitz

Ken Dennewitz, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Alex and his work.

The Precision Team