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Precision Garage Door of East Bay

Has Received 39 Reviews in:

Livermore

Average Rating: 4.69


Precision Van

Garage Door Opener Repair

12/28/2015

Livermore, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Did not receive a receipt for services provided by e-mail as verbally told upon completion of services.

Dave Bennett


Response:

Dave Bennett, Thank you for taking the time to respond to our request for a review. Please check your spam folder as the receipt was sent to the same email address as this customer satisfaction request. We have also resent a copy. Please contact the local office if you still haven't received and we will put a copy in the mail.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

Garage Door Opener Install

11/11/2015

Livermore, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have been spoiled by your service rec Hector he was real friendly and did an awsome job for us. Thank You So much. I would recommend your company to everybody. Deanna Haynie.

Deanna Haynie


Response:

Deanna Haynie, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

11/05/2015

Livermore, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician who arrived was on time, called before he came and completed the work quickly and cleanly. He demonstrated many times that the garage door worked for me and answered all of my questions. Excellent service. On the office end, however.... I had originally scheduled an appointment the day before from 10pm-12pm. I waited up and then called at 10:30pm as I had not heard from anyone. The receptionist said that there was a "scheduling error" and that no one could come out at the assigned time. Had I not called, I would have waited in vain until midnight. She did say that the office does not call customers, only the technicians. I would definitely revise this practice!!

Melissa Chicconi


Response:

Melissa Chicconi, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience. Feedback like this helps us to improve!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

10/06/2015

Livermore, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They came quickly, and did the work quickly. I was very satisfied.

Glen Polzin


Response:

Glen Polzin, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Repair

09/30/2015

Livermore, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic service! The spring on my garage door had broken 'sealing' a car inside. Arrived an hour after I called at 7PM. Had the entire thing fixed in an hour.

John Farrell


Response:

John Farrell, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

09/29/2015

Livermore, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service!! I will definitely use them again if I have a need!

Karen Roddy


Response:

Karen Roddy, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Belt Drive Garage Door Opener

Garage Door Repair

09/08/2015

Livermore, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision because they were available on a holiday weekend! Brandon arrived rih ht on time evaluated the situation and arranged to do the job the next day with Nothr r technician Male. Both were professional and proficient. My problem is with the cost which is twice as much as the company we'd used before who called back the first business day after holiday.

Ellen Bell


Response:

Ellen Bell, Thank you for taking the time to respond to our customer satisfaction survey. At Precision Door Service we strive for 100% Customer Satisfaction. We not only provide our customers with the highest quality parts, but we also have the best warranties in the business. We will review this invoice and make sure we are staying competitive while providing our customers with this level of service. Thank you again for your business.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Belt Drive Garage Door Opener

Garage Door Opener Install

08/31/2015

Livermore, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

*****: Very pleased with Precision staff communication starting with servcie call person too the technican and they both exceeded my time line for repairs. Technican was very helpful explaining door problem issuea and was very organized to complete task.

Larry Melin


Response:

Larry Melin, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Remotes / Keypad

Garage Door Repair

07/01/2015

Livermore, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Each time my door opened I feared that it would fail - it made SO much squeaking and grinding noise! My garage door was installed in 1997, and ALL of wear items needed replacement. (Springs, bearing plates, pulleys & cables, and rollers.) It is now as quiet as can be! Wonderful change and worth the cost; especially given the 5-year warranty!

Brian Fogerty


Response:

Brian, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with repair. Enjoy the quiet!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

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Our Average Rating

With 65732 Reviews

  • 5 Star (95.6%)
  • 4 Star (2.1%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

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Precision Door Service of East Bay

For this location's local site visit:

This location is owned and operated by:
Pat Prendergast

Precision Door Service of East Bay

20986 Corsair Blvd
Hayward CA, 94545
License: #993539
We Fix Garage Doors Right Springy

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