Very impressed with the operation. Made a tuneup appointment online. Received advance notification reminding me of the upcoming appointment. On the day of the appointment I received calls from the dispatcher and technician keeping me informed as to when the technician would arrive relative to the two hour appointment window. The technician, Ryan, was very efficient and did a great job of explaining what he did as part of the tuneup along with potential issues I may encounter as the system ages. Also provided me with a rough estimate of the cost to replace aging components and did so without any sales pressure. Appreciate the efficient, professional approach and great customer service.

NG

Broken spring and other worn parts were replaced. Serviceman was friendly & professional.

David Chance

They were professional, kind, efficient, and did a great job.

Dawn Mcgraw

For a few days my garage door would not open more more than a few feet. I wasn't sure who to call, "big" name guys or Yelp reviewed. I chose the later and I'm so glad I did!!! I put in a call at 1:30 and was told someone could arrive around 4pm. Kevin called prior to his arrive but I wasn't home. I told him to go ahead into the garage to check things out. By the time I arrived he had performed a safety check and pinpointed the problems. Kevin explained things, over the phone, to my husband after which point he began deep repairs. It was a HOT day and Kevin had mentioned on our phone conversation that he had not eaten but at 5pm they were well into my repair, luckily I had lots of cold drinks. I urged the fellas to come back another time as it got later but they would not.....They stayed well into the evening, it was hot, they were hungry and one of the fellas was expecting a baby in two weeks and would still have to drive 40 min home. I had some food I felt was worthy of sharing, thank goodness!!! Super decision on my part. Thank you Kevin, Precision Door and YELP ! I hate writing reviews but these guys were outstanding and I wasn't sure where to begin with having my garage door fixed.

Laura

I could not be more pleased with the service and professionalism of your technician.

James Mccoy

Ryan was personable and quick. Told me what happened and how to fix it if it reoccurs.

Greg Borcherding

Great Professional service!

Charlie O'Daniel

The Service Tech who provided the service was extremely thorough and explained everything clearly, and presented me with all of my options.

Todd Reel

There was a bit of a delay in getting our new door installed but I understand that schedules can change. Our new door looks great and the installer did an excellent job.

Bob Eup

Andrew was excellent. His prompt response to our repair needed was much appreciated. He was knowledgeable and able to fix the cable, springs, rollers, etc. quickly. We are so thankful for his efficiency and recommend his services! Thank you Andrew!

Drew Conley

My door just needed a tune up and the guys were great. Explained what they did and got it done. I had purchased the door 2 yrs ago so it just needed service.

Rebecca Dash

5 stars! Very professional, friendly and courteous service

Richard Quigley

Friendly, fast service. Came out within an hour and a half of my call for service.Went to great pains to keep my home clean and made sure I could get to my euchre game on time.

Teresa Dollar

Called them at 7:28 on a Wednesday night because my garage door spring broke. Scheduled an appoint for 10-1 the next day. They arrive at 9am (after calling first). Mike F. was thorough, professional, and friendly. He inspected the system, told me what I needed, but didn't try to hard sell me on anything. System was back up and running in less than 90 minutes at a very fair price!

Jeff Cole

Good job

gary Miller

Ben did a wonderful job and was very professional!!

Ben Day

The first thing I checked when considering Precision to repair our broken torsion spring was how they handled negative responses/reviews. Joel's response to negative feedback, to me, indicated a willingness to work out issues if they came up. That, and the fact that there were so few issues indicated, gave me a level of confidence in what I could expect from their service. I was not disappointed. Nick and his partner (apologies that I don't recall his name) called in advance and were able to arrive earlier than than the scheduled time which was ok with us. They were thorough in their work, clearly explained not only the basic repair option but also provided other options as well. There was no up-sell pressure at all and if I had wanted to take advantage of additional work or upgrades I had all the info that I would have needed to make an informed choice. They had all necessary parts with them and did not have to make additional trips. Based on my experience I would not hesitate to recommend Precision and if I have a need for other garage door service in the future they will be my first call.

Chet Quinn

Mike explained what the issue was and recommended what needed to be done. He was very thorough and did a superior job. Highly recommend Precision Door Service.

Joan Dvornik

Frank Was in our house and fixing our garage in less than 2 hours. He was down to earth, personal and helpful. HE gave us a quick assessment of our garage door and gave us three good options. The door is workly perfectly. Thanks Frank and Thanks PRecision doors.

William Freil

The cables on our garage door came off and the door ended up mostly closed, but VERY crooked! Josh was very friendly and knowledgeable. He provided a lot of information to me. He provided options to address our particular garage door situation, which allowed us to make an informed decision that would work best for us. I would definitely recommend this company for any garage door issues/needs!

Susan Westfall-Kile

James was really great

Jim Bostic

Kevin Ulery and Mike did an absolutely fantastic job repairing my garage door. Communication before, during, and after the repair was superb. Kevin is a VERY experienced technician and provided an accurate evaluation of what I needed with substantiating facts, but left the specific choices up to me. You won't find a better garage door service than Precision, and I've tried most of them.

Darrell Hammer

Kevin and Frank came out to do a tune up for my garage door. After inspecting my garage door Kevin gave me options to fix my door. From replacing parts to fix it to options to fully correct my situation. My garage door and opener is going on 15 years old. After conversing with him I decided to go with a new garage door opener, new springs and hardware. This is the first time I had someone out for a tune up and he actually inspected everything to get to the REAL problem. This company and Kevin did an outstanding job in correcting my situation. I am so grateful to them. I will be only using this company from now on and also telling everyone how great they are. If anyone wants their garage door done correctly please contact them!!

Keith Lehman

Repair done same day as call. Very professional and explained everything he was doing. Great job.

Ian Sadler

Precision has always been great. They are prompt, efficient, and solve any and all of our overhead garage door problems and issues. Highly recommend this company for your garage door needs. Technicians are always courteous, informative and helpful. Love Precision Overhead Garage Door Service!

Dee Grecu

Exceptional service and quick response time. Andrew was our technician and he did a great job while explaining things to me and the gentleman he was training.

Jake McDaniel

Precision's website is very eye-catching and fully transparent with what they can professionally provide. When I called to make an appointment for my garage door, I did not realize it would happen that same day. She was very courteous over the phone and gave me a time range the technician would call me. He called at the beginning of that time range. From the introductions right down to after the service was complete, I received exceptional service. He introduced himself and the person he was training. Ensured they didn’t track anything on my floors, and I showed them to the garage. I explained what was happening with the garage door. He wanted to see how it opened and right off thought as I did that it was buckling. He went on to say he would inspect the door and provide me with a few options and recommendations. He then discussed these options with me and the warranties for each. After I chose what type of repair, he explained how long it should take and sure enough it was to the time he estimated. He showed me exactly what parts they installed. Throughout the service, he asked if I had any questions and was very considerate. The garage door was opened and closed a couple times so I could see how smoothly it was working. I certainly could tell that it was operating easier and not sluggish like it was before. I believe it was due to the additional spring and the added center bearing plate. Again, he asked if I had any questions before they left. He certainly made me feel I had made the right choice. I have not had any problems with the door since.

Patty Cote

Great service. Gave my multiple options. He was a fast and efficient worker

Brett Hinshaw

Prices are outrageous. The standard garage door was like 1400.00. I can buy a standard door at Home Depot for 600.00.

Brittney Robertson

Brittney - Thank you for taking the time to provide us a review of our service. We aim to have fully satisfied customers and regret if there may have been any poor communication. We are pleased that you ultimately decided to move forward with purchasing a new insulated door and opener from us. We certainly hope that you may find many years of use and enjoyment out of them. Thank you for your business. We look forward to serving you again in the future if needed.

The Precision Team

Eric did a great job fixing the issue we had with our garage door. He showed up early and completed the job quickly. He even blew out the dust and debris from our entire garage and took some trash a we were planning on taking to the dump. Would highly recommend this company for anyone needing garage door work.

Douglas and Christa Slade