Precision Garage Door of Hartford
Has Received 677 Reviews
Average Rating: 4.84
Broken Garage Door Spring Repair
Coventry, CT
Great service! Chet was wonderful!
Darlene Boyd
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Andover, CT
Ed was very professional and friendly. The installation quick and well done.
Dennis Potocik
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Install
Avon, CT
We were very happy with the same day response and the professionalism of Josh who completed the work efficiently, and with quality work. We’ll continue to call on Precision Garage Door.
Jerry Humble
Service Provided:
Garage Door Opener Install
Product:
Broken Garage Door Spring Repair
East Windsor, CT
5 Stars I went on line and your site stood out and you were open. Also BBB rated. I got an appointment for the next morning which was a Saturday. Ed Dombrowski was my Technician. He explained what had happened and showed me the cables that were on the door that had snapped versus the ones he would use which were much better quality. He did a great job! Only took about an hour and no mess. Ed was very kind and professional. I would definately use your Company again and would recommend to a friend!
Laurie Hughes
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Repair
Bloomfield, CT
Professional On time Great communication No Upsell Ed, the repair professional, did a great job, was through and explained everything.
Donald Grossman
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Garage Door Repair
Burlington, CT
Precision Door repair person, Josh, called to inquire if he could arrive earlier than originally scheduled. He did so within 20 minutes, which was excellent for us. Josh was professional, helpful, and suggested other needed repairs in a no-pressure manner. We are extremely pleased with his needed recommendations, workmanship and are confident that our doors will serve us well in years to come based on Josh's work. One additional comment: Appointment made online and occurred less than 24 hours later and on a Saturday! Thank you, Josh!
L J Carabis
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Manchester, CT
Ed was great! Fixed my issue quickly—so grateful!
Linda Johnson
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Bloomfield, CT
Chet was the technician that arrived at my home right on time. He intoduced himself and was very personable. He evaluted my problems and recommended a variety of solutions which he explained in detail. The decision was to replace both openers with new updated equipment and technology. Chet was efficient and did an outstanding job with the installation. He was neat and worked quickly and quietly. After completion he cleaned everything up and spent as much time as I needed to explain all the features and operation of the new openers. Chet is a superstar!
Dave Shopis
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Glastonbury, CT
ED did a great job on my garage doors. He was prompt, communicative, friendly. He completed his work in a timely manner and made sure that I was happy with the outcome. Great company and would do business with them again.
Deepash Patel
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Rocky Hill, CT
professional, courteous. Josh Vogel was excellent
Julie Roach
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Glastonbury, CT
Ed was friendly and worked professionally. The price is much more than what I would expect though.
Jen Lin
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Meriden, CT
Chet was the tech was very professional explained all that I needed to know before doing anything. Will recommend them
Fred Diakpieng
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Opener Install
Old Saybrook, CT
Chet and Precision were fantastic to work with! Chet explained everything in detail and answered any questions that I had. He was very courteous and professional. I highly recommend Precision for any of your garage door needs. Thank you, Chet and Precision Door Services!
Angie K
Service Provided:
Garage Door Opener Install
Product:
Garage Door Repair
South Windsor, CT
We were very happy with your service. You seem to have an excellent team. I appreciated the appointment reminder and the text, with a photo of our technician who was on his way. Your technician Ed arrived on time and was courteous and respectful He provided us with an estimate and he had all of the parts needed to complete the job in his truck. He did excellent work and we truly appreciate how smoothly it went. Thank you!
Susan F.
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Windsor, CT
Not just on time, actually early, which was perfect! Ed was terrific. He fixed the problem quickly and he was extremely helpful. Thank you very much!
Laura Anastasio
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Higganum, CT
Your employee Chet shrader was very helpful. He really new what he was doing. In about 2 hours my door was working again. Thanks
Celeste Benoit
Service Provided:
Garage Door Repair
Product:
Opener
Install Garage Doors
Wallingford, CT
Chet Shrader was great on time and was able to inform me about the product. He explained everything in full detail and answered all my questions.
Andrew Castagnola
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Madison, CT
Chet Shrader did a wonderful job repairing the cables to both my garage doors. He was here within a few hours from my call as the door broke and I could not close it. I really appreciated the promptness of my request and he was very informative and explained everything he did to repair the door.
Mickey Curry
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
West Hartford, CT
Got a great garage door fix tune up from Precision.
Robert Singer
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Manchester, CT
Precision Garage Door is one of the best service companies I have ever worked with! I would not hesitate to recommend you to anyone! Chet, initially came out and gave me a quote, he was prompt and very knowledgeable. Ray was the technician that came out to install the new door, he was awesome! Ray was early, he beat the time he estimated it would take, he was so polite, and professional and he went over and above, fixing things that were not quoted, and took the time to explain how the new door and opener worked! Excellent company, excellent customer service!! Thank you!
Wendy Vary
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Manchester, CT
Josh came out right on time and did a great job, A real pro, Explained everything to me and did it. I would highly recommend Precision Door!
Tom B.
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Essex, CT
On time, a notice sent to me 1/2 hr before arriving, neat, tidy and explained all his procedures. Very professional. Pleased
David Winstead
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Windsor, CT
Precision garage door was at my condo within 24 hours of making the appointment. Josh checked out my system and immediately recommended the necessary repairs. He completed this within an hour. He was very efficient and the price was very reasonable. I highly recommend this company.
Ellen Messina
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
South Windsor, CT
Ed D. , the technician was amazing. Extremely professional, knowledgeable, and personable. He installed the new garage door opener quickly and effectively. Showed me how to operate and program the device too. I highly recommend Precision for anyone needing any form of garage door and/or repairs. I will definitely use them again.
Robert Peterson
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Repair
Avon, CT
I would under no circumstances use this company. I called and they came out 30 minutes early. Told my wife my garage door system required full replacement at $1,700. After I told them I would not pay that they excepted $140 after arguing with me for greater than 30 minutes. I debated calling the police to get the “technician” he really was a high pressure sales person to leave. I called Connecticut Garage Door Service who replaced my opener for $800 and said the whole system did not require replacement. I actually intend to call the better business bureau and will be leaving this same review on Yelp, yahoo, google and anywhere else that accepts reviews. I hope any of those that did use them were not ripped off and had a better experience.
Rene Bisson
Response:
We’re sorry your experience wasn’t what you hoped for. We are quite shocked by your accusation that you felt you needed to call the police to have our technician leave, especially since you waited over 2 months to write this review and never reached out to us to voice any concern. Some customers are surprised to hear that their garage door needs work, despite never providing maintenance on their doors. This customer’s door was in pretty bad shape: the door sections are rusting, the springs are weakened beyond their useful life, all 4 pulleys are wobbling, and one pulley is splitting (which at times catches the cable and jerks the door), and the lift cables are frayed. This all leads to a jerking, unsafe, and very noisy door system, which stripped the gears on the customer’s existing operator motor. The customer didn’t want to hear why his opener had failed, and only wanted it replaced. We could have sold this customer a new door opener (for about 10% less than the other company did), but we tried to explain that replacing the door opener without addressing the door issues would lead to the gears stripping in the new door opener – this customer called us to look at their door and we found that the opener’s gears had stripped. The customer didn’t like what they heard and became very agitated. It’s at this point the customer demanded our technician leave. Our technician asked the customer to pay the agreed-to service fee (the customer used our online scheduling system which specifically asks that they acknowledge and agree to pay the service fee). When they refused to pay, our technician left. Those are the documented facts from our automated technician field system. I’m sorry, but we’re having a hard time trying to see how you could think you needed to call the police. Not once did this customer call and talk to us about their concerns but decided to hide behind an anonymous review. We ask those of you reading this review to look at our thousands of 5-star reviews and ask if this sounds like the same technician or the same company.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Bloomfield, CT
Thank you for such great and quick service. Our service man. Chet Shrader. was wonderful.
Joan Edelman
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Southington, CT
Our technician, Josh, was on time, very professional, explained what he recommended be done, told us the price and completed the job in a timely manner.
Teresa Pagano
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Branford, CT
Josh came over to repair my garage door mechanism. He was very pleasant and professional.
Rick Grossman
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Southington, CT
Josh was great!
Tammy Aldieri
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Install
Windsor, CT
I called Precision door today for service on my garage door that wouldn’t open or close. I was expecting to have to wait for days or maybe even a week to get an appointment for a tech to come to my house. To my surprise, I was able to get a tech the same day due to a cancellation. Ed Dombrowski was able to get to my house in less than 1/2 hr! He evaluated the situation, reviewed my options and installed a new garage door opener in a hour! He was very professional, courteous and extremely knowledgeable. I would definitely recommend Precision Door and Ed Dombrowski to anyone in need of garage door work.
David Grzybowski
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
With 107,112 Reviews
For this location's local site visit:
This location is owned and operated by:
Walt Arvin
Precision Door Service of Hartford
201 S Satellite RdSouth Windsor CT, 06074
