Precision Garage Door of Harrisburg
Has Received 168 Reviews in:
Harrisburg
Average Rating: 4.94
Garage Door Opener Install
Harrisburg, PA
I called for repair service on my old garage door opener in the morning, and the technician arrived in the afternoon. He kept me informed during the afternoon of his projected arrival time. When he arrived, he listened to my description of the problem, and he assessed that the old garage door opener was beyond repair. He gave me three different options and pricing to replace the garage door opener and other parts. I selected the option I wanted, and he began work. The work, cleanup, instructions on using the new unit and syncing in the remotes in my vehicles was all completed in two hours. I am very pleased with the service call, and the friendliness of the technician. I would recommend Precision Garage Door Service.
Karen
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Install Garage Doors
Harrisburg, PA
Zack was very helpful. Answered all my questions and explained everything to me. He was on time and courteous.
Donna Martin
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
Harrisburg, PA
Great service! Thanks Ryan!
Ina Orecchio
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Harrisburg, PA
The door opener was intentionally damaged by placing a wrench on the tract causing the motor to burn out. No effort was made to correct the issue.
Patricia Sipe
Response:
To our readers, this false review is missing major details. The claim for this review is not true, and we believe Patricia knows this. She had called us out on 8/6/24 to have a look at 1 of her 3 garage doors and motors. All over 20 years of age. The one Precision was called out for was the far left garage door, that had a broken spring. The tech used vice grips to keep this door open safely while Precision Door did its safety inspection. After reviewing the options to address the door and its broken spring, Patricia elected not to get anything done, and Precision packed up and left. The tech did accidently leave his vice grips in the door. However the vice grips would have to be removed in order to close the door. On 9/12/24 38 days later Precision Door received this review. Which was the first time we were made aware of there being any issue. As there was no record of contact before the posting of this review. We sent a tech out the same day to have a look, and discovered the far left door still had a broken spring and was down. The vice grips were removed. But the motor in question that Precision is accused of burning out was the middle door. Which had a stripped gear and sprocket. The vice grips were never part of the middle door. And even if they were. The motor gears would have stripped out after the first use. Not 38 days later. After reviewing all our notes, photos and inspection reports. We believe this to be an attempt to exploit Precision Door Service for free services. Here at Precision Door, it is very rare for us to make a mistake that results in any damage. And Precision Door will always take responsibility even in some cases where we did nothing wrong. In Patricia's case and demeaner we are being accused of tampering a door, that burned out a motor. To which was not the original door of concern when we were first called out. And to the description of how the motor burned up, would have happened with one use. In one day. Not 38 days later. Patricia never used our services, therefore Precision Door feels no obligation to "correct the issue" that is the result of 20+ years of usage and no maintenance. On a door and motor we never touched or serviced. Thank you.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Harrisburg, PA
I cannot say enough about my technician Chad he did an awesome Job and my garage door is now silent he went above and beyond what he was here for, on another not I recommended my mom call them and Chad also fixed her door the appreciation I have for Chad treating my mother wonderful after my dad had just passed is genuine and can't be taught. This was my second experience with precision door and I would never use anyone else! Thank you precision Door and Chad for a job well done.
Matthew Fisher
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Harrisburg, PA
Awesome service
Bob Webb
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Harrisburg, PA
I personally used services from Precision Garage Door and this company was nothing far from EXCEPTIONAL from start to finish and I highly recommend them to anyone. I had to unfortunately make the dreaded phone call to them early in the morning - on a Saturday nonetheless - when my garage door broke. I was nervous especially considering I have an older motor unit from early 2000s and I did not know what to expect. A few hours later, help arrived! On a Saturday! My technician was Chad and he was nothing but professional, friendly, courteous and very knowledgeable. He quickly repaired my door and examined all the parts and made some small necessary repairs. My door and system is running so much more smoothly and I can't believe this, but also so much more quietly! I cannot believe it! This is the door that you could once hear across the lot. The rates were very reasonable as well. I will be definitely using Precision Garage Door for any and all future needs and will be definitely recommending this company to friends and neighbors.
Heather Orisko
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Harrisburg, PA
Ryan was very thorough and professional...from the installation to the cleanup.
Ronald Baker
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Harrisburg, PA
Excellent and precise service performed by the technician Dakota, Ron K Wallace Funeral Directors, Inc.
Ron K
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Harrisburg, PA
Great experience! The technician, Chad, was very knowledgeable and professional. They gave me multiple options to choose from and did the work right there on the spot. I appreciate the service!
Travis Russo
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Garage Door Repair
Harrisburg, PA
Your technician, Ryan was courteous and well-prepared for the task. He made a difficult experience easy. I would use your company again because of him. P.G.Shuman
P. G. Shuman
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Harrisburg, PA
Our day started by not being able to get out of our garage. My husband was attempting to repair it but judging by the look on his face i made the decision to call Precision. I was impressed I could make the appointment online and they were available to be at our home in 2 hours. As it turned out the gentleman said our existing components are outdated and will need to be replaced. This was long time overdue, the door now closes quietly and evenly.
Alex TALLICK
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Install Garage Doors
Harrisburg, PA
10/10 experience from my first time reaching out to them until the final goodbye when they were done with the job. I had a unique problem that Zack came out and gave me a solution for. Chad and his crew were awesome on the install. I was referred by a friend and I’ll definitely be referring others. Thanks!
Chad Harlacker
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
Harrisburg, PA
Great service. Service person explained my problem and I needed a full service as the door opener was worn out. Thank you for your prompt service. New products were installed
Richard Dodge
Service Provided:
Garage Door Opener Install
Product:
Install Garage Doors
Harrisburg, PA
We had new doors installed and the technician Zach was amazing. He was very professional and answered all our questions. Great job Zach thank you.
Victor Marino
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Harrisburg, PA
I was extremely pleased with the analysis and workmanship of service techs who repaired my garage door today. Both were very professional and knowledgeable. Nia was exceptional!
Larry Nowicki
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Garage Door Opener Install
Harrisburg, PA
I could not be more pleased with the service and professionalism of the employees I dealt with from Precision Garage Door Service. Nick who set up my appointment and Cody the technician who performed the work were both top notch. I spoke with Nick at 12:45 and by 4:30 the same afternoon Cody had changed out the springs, rollers, pulleys, and installed a new opener. I would highly recommend Precision Garage Door Service for their professionalism, quick response, and quality of work. Thank you to the team at Precision.
Roger Sipe
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Opener Install
Harrisburg, PA
Had the guys from Precision Door Service come to my home on 5-15-24 to install a new upgraded motor and belt drive system to reduce the noise from the original builder grade install. Guys were very professional and upfront with everything they were doing and I would highly recommend to anyone needing help with their garage doors. Big shout out to Ed Hesling & Chad Lahue for their professional approach and timely install.
Tom Jordan
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
Harrisburg, PA
Presision Door was the first thing I thought of because of your commercials. I am completely satisfied with your service and expertise. I would reccomend you to anyone. Thank you Chad and Blake for your expert workmanship.
Gail Killian
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Garage Door Opener Repair
Harrisburg, PA
Fast courteous service as always. Problem solved in just a few hours with a complete renovation of everything but the garage door itself. They even helped me program the garage door remote built into my car! Great company with great knowledge!
Eugene Farrell
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Garage Door Opener Install
Harrisburg, PA
Dakota did a great job and was cordial and polite, would definitely recommend to anyone who needs garage door services. 4 thumbs up!!!
Mustafa Anderson
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Garage Door Opener Install
Harrisburg, PA
Provided timely service,Cody installed new belt system & keyless entry….Quiet & nice features….????
Lee Vanetten
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Install Garage Doors
Harrisburg, PA
We met with John today. Very professional. I am very impressed with his approach. Not pushy. Very informative. We are evaluating his quote at this time. We are very likely to go with Precision Overhead
Joe Minnici
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
Harrisburg, PA
Very professional. Quick response.
Lewis Stuart
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Harrisburg, PA
Both technicians knew what they were doing and took care of the problem efficiently. They were friendly also.
Linda Woodin
Service Provided:
Garage Door Repair
Product:
Opener
Install Garage Doors
Harrisburg, PA
On 8-18-2023 Cody, Zach and Zach installed new garage doors, garage door openers and keypad. They were professional, knowledgeable and proficient. Would 100% recommend Precision garage door company and these installers for the superb job that was done. Thank you
Lynn Nolan
Service Provided:
Install Garage Doors
Product:
Garage Door Opener Install
Harrisburg, PA
We are satisfied with the work carried out.
Janusz Roszczenko
Service Provided:
Garage Door Opener Install
Product:
Broken Garage Door Spring Repair
Harrisburg, PA
I chose precision because of TV ads and one person My wife knew that used them and was happy with there work. The technician was on time and friendly gave me options and finished in a short time.
Charles Schell
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Repair
Harrisburg, PA
Precision Garage Door Service is a shining example of outstanding customer service. I was near frantic when our garage door broke, fearing I would have to cancel a doctor's appointment that took eight months to get. The gentleman who answered the phone went out of his way to insure that I got an appointment today, & the technician, Chad Lahue, was beyond exceptional. He arrived earlier than expected, assured me that he could fix the problem, gave me three options, explained each thoroughly -- a couple of times, and completed the work quickly. Chad was patient, understanding, and personable, and he made me feel like a long-time valued customer. I can highly recommend Precision Garage Door Service, and when you call them, be sure to ask for Chad!
Linda Lingle
Service Provided:
Garage Door Opener Repair
Product:
Springs
Broken Garage Door Spring Repair
Harrisburg, PA
Called Precision at 12 noon and Chad arrived at 3pm. He replaced the obsolete spring assembly, cables, and wheels. Lubricated and balanced the door. Cannot praise Chad highly enough. He was very thorough and professional, and had everything done in about a hour. Thank you Chad.
Frank Weges
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Steven Van Dam
Precision Garage Door Service
21 N Enola Dr. Suite 3Enola PA, 17025 License: 144378
