Precision Garage Door of North Los Angeles
Has Received 15 Reviews in:
Chino Hills
Average Rating: 4.80
Garage Door Repair
Chino Hills, CA
Very happy with the services. My garage door is working great. Will utilize them again when needed !!!! Thank you
Rochelle Floyd
Service Provided:
Garage Door Repair
Product:
Opener
Broken Garage Door Spring Repair
Chino Hills, CA
I wanted to write and give your tech 5 stars. He did a great job on the broken spring and replaced the rollers. He pointed out problems with the current opener but that will have to wait for another day. He was quick and on time and knows his stuff. Thank you guys for the job well done.
Paul Hruby
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Broken Garage Door Spring Repair
Chino Hills, CA
Technician was professional and finished the job pretty fast. However, kind of expected and suspected when I first call to make appointment, I mentioned about a broken spring in a two car garage door and the lady quoted me a price of $98 to replace the broken one and if I want to replace two, the price would be $196 ; Technician showed up and saying the $98 spring is for something else not the type I need and the cheapest one for the type I need is $180 a piece - costs me $360 to replace both. Given I needed to get the door fix asap so I have to go with it . Again, a bit disappointed to continue to see this type of marketing scheme being practiced by Precision. In short , buyers beware. The company asks clients to provide feedback to make improvement - Lets start with pricing transparency :)
Steve from Chino Hills
Response:
Hello Steve, I'm sorry you didn't have a great experience with Precision, we strive for 100% customer satisfaction on every job. We also try to be very transparent with pricing, service options and warranties, but we obviously fell short in this instance. Our scheduling department can only answer so many questions regarding pricing and service options since they are not technicians and haven't seen your home. We do provide a starting cost for spring replacement and advise a technician will perform an onsite 25 point safety inspection and provide a written repair estimate before starting any work. Residential garage doors vary a great deal in size and weight and it's impossible to provide a guaranteed cost before a technician can visually inspect a door. Again, I'm sorry your experience didn’t meet your expectations. We appreciate your feedback and we will use it to improve the clarity of our communications.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Chino Hills, CA
Armando fixed my broken door and got us back in business. Good job Armando. He is friendly, helpful and knowledgeable. I will be calling back for a new door as soon as our remodeling is complete.
Thomas Hadley
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Chino Hills, CA
Garage door repair; the technician called in advance to advise his arrival time; punctual, friendly and explained his analysis as well as options. Repairs were made in a timely fashion and no mess. Upon completion my door operated smoothly and quietly. This is the second time I used Precision and I am very satisfied with their service.
Jimmie Payton
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Opener Repair
Chino Hills, CA
My garage door opener was on its last legs (20+ yrs). I did troubleshooting for all the possible causes and couldn't find out why it wouldn't close. When the Precision technician came out he did a complete inspection. The main cause was a worn out motor which couldn't carry the load. I got answers to all my questions and he explained all my options and pricing. I am completely satisfied with the replacement opener and Precision Garage Door service and wouldn't hesitate to recommend them to my neighbors.
John Burge
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Install Garage Doors
Chino Hills, CA
Great Job!
Danny Hirchag
Response:
Danny Hirchag, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Chino Hills, CA
Precision Doors always responds, professional, and great communication.
Donna Young
Response:
Donna Young, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Install
Chino Hills, CA
Sergio was very professional and courteous, he explained all the details of the work that needed to be done and answered all of our questions. I was very pleased with his work and would highly recommend him.
Sonia
Response:
Sonia, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Chino Hills, CA
Tony was efficient, informative, knowledgeable and very pleasant. He not only replaced the broken spring, but he did a very through maintenance on the whole door. If all you service people are like him, I would recommend your company to anyone.
Marianna Street
Response:
Marianna Street, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Tony.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Chino Hills, CA
I trust you great service
Marylou Harclerode
Response:
Marylou Harclerode, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Broken Garage Door Spring Repair
Chino Hills, CA
Had to replace a broken spring. Jaysen was professional and efficient. Explained everything. I will definitely use Precision again because of Jaysen, 5 Stars.
M. Costa
Response:
M. Costa, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with jaysen.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Chino Hills, CA
EXCELLANT SERVICE, FRIENDLY AND PROFESSIONAL.
Gary White
Response:
Gary White, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Chino Hills, CA
Technician, Tony Palmer, was on time and was very courteous and professional. He answered all my garage door service questions and provided fast and efficient repair service.
Gary Jung
Response:
Gary Jung, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Tony.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Chino Hills, CA
I would like to inform you that your TECH, was great...he called us prior to showing up and let us know what time he expected to be at our home. He completed the work pretty quick. The only thing I would like to request is a receipt for the service, the email I received, thanks me for choosing you, but it does not give an invoice and warranty info. As a returning customer I would like to thank you again.
Gilbert Sanchez
Response:
Gilbert, it's great to hear your positive feedback, we appreciate it. Thank you for choosing Precision.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Chuck White
Precision Door Services of Southern California
2550 Corporate Pl Ste C105Monterey Park CA, 91754 License: 993555