Precision Garage Door of Orange County
Has Received 12 Reviews in:
San Clemente
Average Rating: 4.67
Broken Garage Door Spring Repair
San Clemente, CA
What a great team! Very professional and prompt from my fist call to the arrival of Max for the estimate appointment.
Kristi Garcia
Response:
Kristi Garcia, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
San Clemente, CA
Excellent Job. Arrived earlier than Estimate, which was great. Very quick repair for a weekend. And Max the repair specialists was very professional and polite. I was very impressed with the whole experience. Thanks to all.
Robert Ferrell
Response:
Robert Ferrell, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
San Clemente, CA
2 openers were purchased and installed, both your own brand (maybe my mistake) the next day the light went our on one, with 4 different new bulbs tried in the socket, it still doesn't work and the door is very shaky when it opens. Another service call required on Monday, not what I expected for $2000. Twice what the national average is for 2 garage openers.
Roy Gobrogge
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Repair
San Clemente, CA
Max just completed my garage door repairs. He arrived on time, was courteous, professional, knowledgeable and technically excellent. All options were reviewed concisely and clearly. A 5 star service call!....... with an attitude that every competitor could only wish for.
William
Response:
William, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Max.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Broken Garage Door Spring Repair
San Clemente, CA
Matt, our service technician, repaired the broken spring on our rollup garage door in 45 minutes. He was clean, well spoken, clear about our options and very efficient. He also came on a Saturday night as requested because we were leaving the next day. I couldn't be more satisfied with my experience.
Robert Hall
Response:
Robert Hall, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Matt.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
San Clemente, CA
5 Max was very efficient, left the job cleaned up. Was interesting to watch. Great job!
Norman Brothers
Response:
Norman Brothers, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Max.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
San Clemente, CA
Very pleasing young man. Very anxious to please.
Judith Massey
Response:
Judith Massey, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Repair
San Clemente, CA
Extremely pleased with the promptness of their service and the advance call on time of arrival. The serviceman was the best and very persistent on locating the pesky problem with my door. He was pleasant and professional in rendering service.
Alex Neil
Response:
Alex Neil, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Opener Repair
San Clemente, CA
Hector and Bryan did a great job. Thank you for a quick response Precision. They get five stars
Barbara Daniel
Response:
Barbara Daniel, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Broken Garage Door Spring Repair
San Clemente, CA
GOT UP SATURDAY TO FIND THAT OUR GARAGE DOOR WOULD NOT OPEN. WITH THE HELP OF A NEIGHBOR DETERMINED THE SPRINGS HAD BROKEN. CALLED OUR GARAGE DOOR PEOPLE AND TO MY SURPRISE THEY WERE CLOSED ON THE WEEKEND. SINCE WE COULD NOT OPEN THE GARAGE DOOR AND BOTH OUR CARS WERE INSIDE WE NEEDED HELP. I LOOKED IN THE YELLOW PAGES AND SAW YOUR AD AND THAT YOU OFFERED 24/7 SERVICE. THAT WAS ENOUGH FOR ME. TWO TECHS ARRIVED AROUND 2PM, TRENT AND GEORGE, SAW THE PROBLEM. WE DID SOME UPGRADES TO THE HARDWARE AND WHILE WE SPENT MORE MONEY THAN EXPECTED, WE ARE HAPPY W/THE OUTCOME. YOUR EMPLOYEES WERE COURTEOUS AND KNEW THERE JOB. WENT RIGHT TO WORK AND THE DOOR WAS REPAIRED AND FUNCTIONING WITHIN TWO HOURS AND WE THANK YOU. AS I TOLD TRENT, YOU ARE NOW OUR NEW GARAGE DOOR SERVICE.
Robert Parker
Response:
Robert Parker, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
San Clemente, CA
Ricky your tech was great! Very courteous and friendly. He was on time and programmed my opener quickly. Said if I had any problems, just give them a call. They were $35 less expensive than the other place I called. I would definitely recommend Precision to friends and family.
Dan DuBois
Response:
Dan DuBois, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Garage Door Repair
San Clemente, CA
I Have called your office 4 times in 2 1/2 hours to talk to someone in accounting about my invoice. All I got was a answering machine. The technician supposedly did a inspection and there were 5 things that failed, he never said anything to me about these failed items. We are in escrow, the garage door was on a inspection report, we can't send this invoice to the buyer with failed items on it, that aren't bad. He made up the report. Please respond, thank you
Nancy North
Response:
Nancy - Thanks for your honest opinion of our service. Our technicians are required to inspect the entire door and opener for parts that are problematic or wearing. I apologize that our technician didn't do a great job explaining his recommendations for your worn parts. We will use this as a teaching moment with our techs so we serve our clients better in the future.
The Precision Team
Service Provided:
Garage Door Repair
Product:
With 41837 Reviews
- 5 Star (95.6%)
- 4 Star (2.1%)
- 3 Star (0.7%)
- 2 Star (0.5%)
- 1 Star (1.1%)
Locations
For this location's local site visit:
This location is owned and operated by:
Mike Hanson
Precision Door Service of Orange County
17975 Sky Park Circle, Suite FIrvine CA, 92614 License: 783446
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