Precision Garage Door of St. Louis

Has Received 51 Reviews in:

The Metro East and Surrounding Area Area

Average Rating: 4.84


Garage Door Opener Repair

04/11/2019

Millstadt, IL

Review:

Great job

Alex Martinez

Service Provided:

Garage Door Opener Repair

Product:

Cables

Garage Door Repair

04/08/2019

Granite City, IL

Review:

I our serviceman, Joel, was outstanding. He was prompt, polite, very knowledgeable, and a very nice young man. He explained the problems, and took care of them all. We will definitely call when we need any additional service or a new door!

David Dombek

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

04/02/2019

Granite City, IL

Review:

I’ll NEVER use y’all again- you have literally just ripped me off and the worst part is you KNOW you did and y’all don’t care. I’ll be contacting the BBB — and any other reviews that I can. PITIFUL!

Deb Surdyke


Response:

Deb – Thanks for taking the time to review our recent service in your garage. We aim to have fully satisfied customers and regret we may have missed our mark. We appreciate your patience and flexibility in allowing us to return. We trust that the resolution has been to your satisfaction. Thank you for your business. We look forward to serving you again in the future if needed.

The Precision Team


Comment:

It ABSOLUTELY has!! Thanks to Mike Davis (Manager) and Joel Rife (technician) - y’all are the BEST- and please accept my apology for my first review- because i was told no one would be coming back out without charging me. Mike and Joel DEF went above and beyond what the first tech and supervisor refused to do- which was fix what they didn’t the first time. THANK YALL VERY MUCH!!!

Deb Surdyke

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Repair

03/28/2019

Waterloo, IL

Review:

Appointment was set up by Mary who followed up with me immediately Joel-Technician was sent to the home, called me first, on time and always polite and professional. The unit had a defect, was replaced and a safety check performed on the door. Precision Door continues to exceed my expectations both on the personnel level and service.

Paul Kirchoff

Service Provided:

Garage Door Opener Repair

Product:

Install Garage Doors

03/26/2019

East Alton, IL

Review:

Five Star for sure, all personal involved was very professional and of very good manners and work ethics. Very pleased with this new garage door and all remotes. Very good Company to do business with, I recommend to all for the use of Precision Garage Door Co.

David S. Richardson

Service Provided:

Install Garage Doors

Product:

Belt Drive Garage Door Opener

Garage Door Repair

03/25/2019

O Fallon, IL

Review:

Precision does a great job - from the intake call to the service technician - a truly great company. They answered the phone on late Saturday afternoon and had someone out the next day to make the repairs. I highly recommend this company.

David Ybarra

Service Provided:

Garage Door Repair

Product:

Rollers

Install Garage Doors

03/06/2019

Granite City, IL

Review:

Jeff did an awesome job! Was quick and polite. Love my new door Thanks Precision

Steve Suddeth

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

02/15/2019

Belleville, IL

Review:

My technician was Joel was very efficient and explained everything to me.

Tina Sieferman

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Repair

01/24/2019

Collinsville, IL

Review:

Super fast response from repair man. Was told that there would be a $59.00 service charge and that would include a safety check which he did perform. Need asked it was possible to reprogram my garage opener pad on the outside of my garage and said I would be happy to pay him for doing the job Did not realize the cost for less than a 2-minute reprograming, and should have asked the cost before hand. I was charged $79.00 for this service and I realize it was my fault for not asking but still seems very very high charge for a two-minute job.

Darrell Walling

Service Provided:

Garage Door Opener Repair

Product:

Broken Garage Door Spring Repair

01/08/2019

Maryville, IL

Review:

Joel called before arriving to see if he could come early. He was very professional. I felt his advice on the work to be done was honest. He completed the work quickly & answered all of my questions. I would recommend Precision to anyone needing garage door repair.

Sherra C

Service Provided:

Broken Garage Door Spring Repair

Product:

Broken Garage Door Spring Repair

11/25/2018

Millstadt, IL

Review:

The person on the phone was nice and efficient and they were able to get someone to us the next day. Joel was extremely helpful in addressing the issues and giving us our options. Will call them again next time we need anything.

Matthew Thompson

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

11/19/2018

O Fallon, IL

Review:

On time, professional and polite. From time Joel started to finish was 32 minutes. Excellent work.

Bobby Williams

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Opener Install

11/04/2018

Belleville, IL

Review:

Precision installed two replacement Liftmaster openers based on my needs and door sizes. They were easy to deal with and offered good pricing. Install was scheduled at my convenience. Had one minor cosmetic issue that needed to be addressed. It was corrected within a few hours of contacting the office. Overall, very pleased.

Swansea IL

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

10/23/2018

O Fallon, IL

Review:

Fast and friendly. The technician was knowledgeable and professional. Great service at a reasonable price. Highly recommend!

Carla Reid

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

10/19/2018

O Fallon, IL

Review:

Joel was a very polite young man who answered my questions regarding the cause of the problem and the solution. He called to ask to arrive early since he was ahead of schedule. I appreciate that courtesy. He did a complete assessment of the condition of both garage doors and oiled all working parts for maintenance. He cleaned up his work area leaving no debris behind.

Teresa Schmidt

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

09/15/2018

Granite City, IL

Review:

Adam Pellegrine was outstanding. Explained the work in detail, gave me three options and I chose the one that fit my budget. Adam was very efficient and the work was completed in less than an hour. Highly recommend this company.

Greg Garland

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

09/15/2018

Glen Carbon, IL

Review:

I had a garage door spring break and called Precision to get it repaired. The technician they sent was Adam and he explained all the options available for my situation. He was very good at what he does and explained what he was doing and why throughout the repair and completed the job quickly. I was very impressed with his professionalism and will certainly recommend Precision to anyone that needs their garage door repaired or replaced.

Chesley Mckee

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

09/14/2018

Granite City, IL

Review:

Justin and Codie were on time, courteous, skillful, efficient and QUICK. They replaced my old garage door opener with a new one and installed new springs. I love the new opener. It's so quiet! When I had an issue with my door (NOT the new opener) a week later, they returned and immediately remedied the situation....AT NO ADDITIONAL CHARGE! I seldom leave reviews or take on-line surveys, but feel I must extend kudos to these GREAT technicians! Marge R

Marge Robbins

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

09/05/2018

Waterloo, IL

Review:

Precision is an outstanding company to work with. Easy and very pleasant to work with and they care about their customers. Joel my technician was outstanding. I highly recommend them. It's nice to work with such great people. Thank you so much. I'm a VERY HAPPY CUSTOMER!!!

Patricia Wente

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

08/30/2018

Edwardsville, IL

Review:

5 stars Have used Precision before & happy with the service both times. This time it was a broken spring.

Beatrice Clayton

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

08/26/2018

Belleville, IL

Review:

The garage door spring replacement was professionally done in a timely manner by John.

Dennis Miller

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

08/17/2018

O Fallon, IL

Review:

Technician was very knowledgeable. He analyzed the problems and worked out a solution very quickly. His was work was very complete and very clean. He knew his job very well.

Ronald Williams

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Install

08/15/2018

Waterloo, IL

Review:

Your website was extremely informative, having someone come that day with a stocked truck was the reason for choosing Precision. The initial phone call was extremely professional, the follow up phone call and scheduling time were exactly as planned. Joel, our installer was extremely knowledgable, polite and most important professional. Thank you again, the work was excellent, place was cleaned up after installing 3 new openers. Rating: "5 " for all, Office and Joel. Thank you so much.

Paul Kirchoff

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

08/08/2018

Freeburg, IL

Review:

Joel showed up early and was done 20 min. and was very professional Thanks

Tim Huchinson

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Repair

08/06/2018

O Fallon, IL

Review:

Great service and very helpful with scheduling same day service. Cars were stuck in garage and we needed to get the door repaired. Joel was very good with his response and service. Do not hesitate to call!

Bob Kaufman

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

07/03/2018

Maryville, IL

Review:

Technician arrived and completed work in a professional manner. That being said, that is the only portion that was the only thing that happened as planned . I was quoted a base price even though I gave my garage door measurements weight and height , which I was told by the technician was all that I needed. I was then up sold on bearings which I was told by the technician all spring replacements should have yet was not informed. That being said the work was done well and my garage door opens I just couldn't recommend or refer

Mike Zarlingo


Response:

Mr. Zarlingo – Thank you for taking the time to review our recent repair. We appreciate our customers who know their doors, which is very helpful in the whole process. We regret we weren’t aware of the need for new bearings prior to our arrival and inspection of your door. We prefer to leave our customer’s doors in the best operating condition possible and hope these latter findings didn’t adversely effect your budget as a result. We appreciate you choosing our service and look forward to serving you again in the future if needed.

The Precision Team


Comment:

I couldn't agree more and after seeing the shape of the bearings after the replacement, I have to agree that they had my best interest at heart. I would highly recommend them

Mike Zarlingo

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

06/30/2018

Collinsville, IL

Review:

Technician Justin was knowledgeable, quick, courteous, and efficient. Highly recommend.

Chris Keith

Service Provided:

Garage Door Repair

Product:

Rollers

Install Garage Doors

06/21/2018

Alton, IL

Review:

technician sold us on new door. very pleased.

Bruce Broyles

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Opener Install

06/21/2018

Belleville, IL

Review:

Excellent job by the technician

Hudson

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Broken Garage Door Spring Repair

06/14/2018

Columbia, IL

Review:

Quick, courteous and precise.

Ellen Boehm


Response:

Ellen Boehm, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Our Average Rating

With 51802 Reviews

  • 5 Star (95.7%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

View All USA Locations

St. Louis Locations:
Franklin County (877) 301-7474 10 Reviews
Jefferson County (877) 301-7474 39 Reviews
Metro East and Surrounding Area (877) 301-7474 51 Reviews
Saint Charles County (877) 301-7474 124 Reviews
Saint Louis City (877) 301-7474 144 Reviews
Saint Louis County (877) 301-7474 147 Reviews

Precision Garage Door of St. Louis

For this location's local site visit:

This location is owned and operated by:
Tim Ewing, Sean Patty, and Clark Wolfsberger

Precision Garage Door of St. Louis

938 St. Louis Ave
St. Louis MO, 63088
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