Precision Garage Door of Northern NJ

Has Received 3 Reviews in:

Lafayette

Average Rating: 4.00


Garage Door Opener Repair

10/21/2019

Lafayette, NJ

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was very informative and very kind. The spring to the garage door snapped due to high use. This is a repetitive issue because of the constant use and we are very knowledged when this happens and what to do about it. We generally use another 'local' contractor but it was a Saturday and no availability. The technician wasn't able to repair our broken spring because he said he wasn't comfortable. Instead he provided a invoice for a new garage door and told us that we needed one along with the hardware because of many issues, however, the spring was the main issue and he didn't repair it based on overall what was needed. My vehicle remained in the garage because the door wasn't functioning, therefore, we reached out to another company the next day. That contractor came and fixed the spring (ordered the part) first thing Monday morning with no problems or issues.

Lisa Fischer


Response:

Lisa – Thank you for taking the time to review our recent repair estimate in your garage. We appreciate the kind words you've shared regarding our service technician, Ryan. He's a tremendous asset on our team. Our goal is to leave a customer’s door in the safest and most efficient operational condition possible. In doing so, we take a holistic approach to assessing the items which fail our safety inspection, along with the reasons for their failures. We regret that the problems related to your door were greater than the single item you wanted us to fix. In our professional opinion, this would leave your door in an unsafe manner and could have the potential of leaving us open to liability. We wish you well with the repair that was made by our competition and appreciate the opportunity you provided us to assist you with your door. Although we were not able to earn your business this time, we hope you may consider us again in the future if needed.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Install

02/13/2018

Lafayette, NJ

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The guys are great. 5 stars for sure!

Hugo Bader


Response:

Hugo Bader, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience. 

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Opener Install

02/01/2018

Lafayette, NJ

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, courteous, and professional.

Steve


Response:

Steve, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience. 

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Our Average Rating

With 60744 Reviews

  • 5 Star (95.7%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

View All USA Locations

Northern NJ Locations:
Bergen County (201) 670-7343 714 Reviews
Essex County (973) 992-9810 349 Reviews
Hunterdon County (908) 788-7847 103 Reviews
Morris County (973) 292-1288 814 Reviews
Passaic County (973) 838-8843 357 Reviews
Somerset County (908) 526-3112 227 Reviews
Sussex County (973) 300-0213 164 Reviews
Union County (908) 232-7388 249 Reviews
Warren County (908) 689-3210 125 Reviews

Precision Overhead Garage Door

For this location's local site visit:

This location is owned and operated by:
Doug Bencsko

Precision Overhead Garage Door

220 West Parkway, Suite 9
Pompton Plains NJ, 07444
License: 13VH03118600
We Fix Garage Doors Right Springy

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